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Avaya Wireless [EOL] vs Ruckus Wireless comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Wireless [EOL]
Average Rating
3.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Ruckus Wireless
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
106
Ranking in other categories
Wireless LAN (2nd)
 

Featured Reviews

DM
Chief of Engineering at a comms service provider with 11-50 employees
Reporting issues are slow and painful and it needs a controller
1. Avaya wireless was sold to Extreme three years ago with all LAN gears. 2. The advanced APs are working correctly. The low-end APs aren’t working correctly. After three months of troubleshooting and four patches, we ended up replacing the APs at our own expense. 3. Lesson learned: select a brand with a controller. Avaya claims that their AP with an embedded controller makes the central controller obsolete. With our controller, deployment is more difficult as roaming between AP relies on device thresholds. Android, iOS, Dell PC, Spectralink barcode readers all have different Decibel thresholds ranging from 72 DB to 104db. A controller watches mobile devices as they move and instruct the nonoptimal AP not to talk to the device.
PS
CEO at ajuntament del Prat
Reliable wireless coverage has supported busy operations and has improved daily connectivity
We have areas that are interference-prone. I am not using BeamFlex technology with Ruckus Wireless. We are satisfied, but there are some problems in the current Ruckus Wireless solution that we could not solve two years ago, and we are still waiting for a solution. These are lateral management problems, and we solved them with another type of tools. However, I do not know if the new versions of the product have resolved that issue. We had approximately 150 access points at that time, so we had many points to change. We had another solution five years ago, and we changed all the access points to Ruckus Wireless solution as well as the Ruckus Wireless platform to manage all the access points.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The powerful radio is the most valuable feature."
"The WOS makes management and troubleshooting easier."
"The product has good stability and deployment, and is easy to configure."
"The most valuable feature is simplicity."
"The most valuable feature of this solution is its reliability."
"The most valuable is the central administration. Provides quick views of activity, from the number of clients online to signal and noise readings."
"The most valuable feature is the coverage, which is exceptional."
"The solution is very easy to use and manage, and it is quite flexible, which is a great selling point for our clients."
"​BeamFlex works great in changing environments by bouncing WiFi signals around obstacles​."
"The list of options you have is great: throttling guest networks, the controller dashboards for administration, on-the-fly configuring, settings, hours of use."
"Offers excellent WiFi connectivity and a valuable SmartRoam feature"
 

Cons

"Avaya's APs were OEM with firmware provided by another firm. Reporting issues were slow and painful."
"The product is too expensive and does not provide small enterprises with any advantages."
"Signal frequency can be problematic, especially when compared to other brands such as Aruba, HP, and Cisco."
"The cost could be improved."
"The tool is expensive."
"The solution's pricing could be cheaper."
"​The interface should be mobile friendly.​"
"We find the product to be quite expensive for our purposes."
"The cost must be reduced."
"It's always good to have more analytics and reporting right on the controller when possible."
"Its security can be improved. It doesn't use Wireless IPS."
 

Pricing and Cost Advice

Information not available
"It is not cheap, but it also doesn't carry the high price tag of some other products on the market."
"It is a good product, but it is pricey. In terms of the pricing, it is a bit expensive."
""The biggest adjustment improvement will come from a price adjustment because the price is quite high; it feels like premium pricing. I suggest shaving off 10 percent to 20 percent. That would help grow users and increase the number of clients.""
"With Ubiquiti, there's no annual cost to keep the software upgraded, whereas with Ruckus, you have to pay an annual fee or three-year fee. That makes it a little more pricey."
"If you walk into any restaurant or hotel you will find Ruckus Wireless solutions because it is economical when it comes to pricing. There is a basic subscription for the license and support."
"Ruckus Wireless is not an expensive solution."
"Ruckus Wireless is a cheaper solution than Cisco."
"It depends on the client. You have an initial license cost that you need to buy to bind the access point with the controller. This is a one-time fee. You also have to pay the support fee that, if I remember correctly, is about $25 per access point. Its pricing and licensing can be improved."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
10%
Manufacturing Company
9%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise22
Large Enterprise27
 

Questions from the Community

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Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
 

Comparisons

 

Also Known As

Wireless LAN 9100, Avaya WLAN
No data available
 

Overview

 

Sample Customers

Woodfield Academy, Manning Stainton Estate Agents, Breakthrough Urban Ministries, Black Oak Casino, Glamorgan County Cricket Club, Blue Springs School District, East Brunswick Public Schools, University of San Carlos, Holland Hall School
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
Find out what your peers are saying about Hewlett Packard Enterprise, Ruckus, Cisco and others in Wireless LAN. Updated: July 2026.
908,800 professionals have used our research since 2012.