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Avaya Wireless [EOL] vs Ruckus Wireless comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Wireless [EOL]
Average Rating
3.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Ruckus Wireless
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
105
Ranking in other categories
Wireless LAN (3rd)
 

Featured Reviews

DM
Chief of Engineering at a comms service provider with 11-50 employees
Reporting issues are slow and painful and it needs a controller
1. Avaya wireless was sold to Extreme three years ago with all LAN gears. 2. The advanced APs are working correctly. The low-end APs aren’t working correctly. After three months of troubleshooting and four patches, we ended up replacing the APs at our own expense. 3. Lesson learned: select a brand with a controller. Avaya claims that their AP with an embedded controller makes the central controller obsolete. With our controller, deployment is more difficult as roaming between AP relies on device thresholds. Android, iOS, Dell PC, Spectralink barcode readers all have different Decibel thresholds ranging from 72 DB to 104db. A controller watches mobile devices as they move and instruct the nonoptimal AP not to talk to the device.
PS
CEO at ajuntament del Prat
Reliable wireless coverage has supported busy operations and has improved daily connectivity
We have areas that are interference-prone. I am not using BeamFlex technology with Ruckus Wireless. We are satisfied, but there are some problems in the current Ruckus Wireless solution that we could not solve two years ago, and we are still waiting for a solution. These are lateral management problems, and we solved them with another type of tools. However, I do not know if the new versions of the product have resolved that issue. We had approximately 150 access points at that time, so we had many points to change. We had another solution five years ago, and we changed all the access points to Ruckus Wireless solution as well as the Ruckus Wireless platform to manage all the access points.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has good stability and deployment, and is easy to configure."
"The WOS makes management and troubleshooting easier."
"The powerful radio is the most valuable feature."
"The initial setup is pretty straightforward."
"Mesh networking and antenna patterns are the most valuable features of the solution."
"The solution has an easy configuration."
"Ruckus has allowed us to deploy better Wi-Fi coverage in the past few years."
"The product is very good and very reliable and functions well in indoor and outdoor settings."
"The most valuable feature is the performance. It works great."
"The solution is very user-friendly."
"We rarely had access points fail in the field. They were rock solid, durable, and had the best signal penetration from any we tested.​"
 

Cons

"Signal frequency can be problematic, especially when compared to other brands such as Aruba, HP, and Cisco."
"The product is too expensive and does not provide small enterprises with any advantages."
"Avaya's APs were OEM with firmware provided by another firm. Reporting issues were slow and painful."
"It's not providing the bandwidth as per its particular description. In my view, in one moment, it reduced one-fourth."
"The captive portal for guest access on the controller is an additional detail that could be enhanced."
"I would like to see better mapping capability because it can be really difficult, especially if you are deploying on a remote island."
"Its security can be improved. It doesn't use Wireless IPS."
"They force you into an upgrade unnecessarily."
"The product licensing could be improved."
"The price is on the higher end. It's quite expensive, but that is what you get with these types of solutions."
"What would be interesting to see is if they had more of an ability for their customers to capture revenue. They should offer some sort of gateway functionality that you could tie through radius authentication, so you can bill the customers. That way, when you go in, you could just have a device and set up a hotspot, and it's a totally billable tool at that point."
 

Pricing and Cost Advice

Information not available
"We paid for a three-year contract last year. I am not sure about what we paid. It is certainly less expensive than Meraki."
"Ruckus is an expensive solution."
"It is reasonably priced. I would rate the price a three out of five."
"It is a pricey solution."
"The price is reasonable."
"​Pricing is very competitive for an enterprise solution. Regarding licensing, always carry the support contract on the controller (not needed on APs)​."
"It's a lot more expensive."
""The biggest adjustment improvement will come from a price adjustment because the price is quite high; it feels like premium pricing. I suggest shaving off 10 percent to 20 percent. That would help grow users and increase the number of clients.""
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
10%
Manufacturing Company
10%
Computer Software Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise22
Large Enterprise27
 

Questions from the Community

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Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
 

Also Known As

Wireless LAN 9100, Avaya WLAN
No data available
 

Overview

 

Sample Customers

Woodfield Academy, Manning Stainton Estate Agents, Breakthrough Urban Ministries, Black Oak Casino, Glamorgan County Cricket Club, Blue Springs School District, East Brunswick Public Schools, University of San Carlos, Holland Hall School
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
Find out what your peers are saying about Hewlett Packard Enterprise, Cisco, Ruckus and others in Wireless LAN. Updated: October 2026.
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