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Avolution ABACUS vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avolution ABACUS
Ranking in Enterprise Architecture Management
11th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
No ranking in other categories
iServer
Ranking in Enterprise Architecture Management
10th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (14th)
 

Mindshare comparison

As of June 2026, in the Enterprise Architecture Management category, the mindshare of Avolution ABACUS is 3.1%, down from 3.6% compared to the previous year. The mindshare of iServer is 4.4%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Mindshare Distribution
ProductMindshare (%)
iServer4.4%
Avolution ABACUS3.1%
Other92.5%
Enterprise Architecture Management
 

Featured Reviews

JoseCamacho - PeerSpot reviewer
Freelancer at a consultancy with 1-10 employees
Supports evaluating architecture through corporate objectives
I conducted an evaluation of enterprise architecture at the European Court in Luxembourg, reviewing and analyzing existing implementations to identify potential improvements and providing recommendations I conduct evaluations to identify potential improvements and make recommendations, forming a…
Antonios Lazanakis - PeerSpot reviewer
Senior IT Solution Architect at a financial services firm with 10,001+ employees
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalable and stable tool for roadmapping and modeling, with a good dashboard, end-to-end impact analysis, and portfolio management."
"The ease of modeling and the ease of showing interconnectivity and relationships is the most valuable. It is fairly simple and out of the box. It is customizable in many ways. It is a pretty good tool."
"The technical support is very good. They are responsive and the answers they provide are detailed."
"It is a very powerful tool that does what an enterprise architect needs it to do and it supports the business in knowing more about the business so that they can do better."
"There are plenty of features available such as the ability to test applications for issues and a user-friendly dashboard."
"If you face new challenges or issues then you can dynamically customize according to the business needs."
"The tool's implementation is straightforward as everything is readily available. For instance, setting up a portal is seamless, allowing easy publishing and access to data. However, integrating with other tools like BI, Power BI, or Grafana requires setting up pipelines between them."
"If you want a data model of flexibility and catalog scalability I would recommend it from that perspective."
"Process modelling through object creation and management is beneficial as a very effective change management of processes at the object level, because if you need to modify a process and it will impact other processes as well, the object changed automatically changes in other processes as well."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"I love how there are no milestone swimlanes."
"iServer has valuable features for workflow and document management."
"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."
"We like the governance."
"I have to think less with this solution. It's simple."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
 

Cons

"The most valuable features are the catalog and the diagram."
"The tool doesn't have any intelligence built in. We have to design the dashboards ourselves, which is a challenge because we have to depend on the vendor for customizations."
"Having more control over page size is lacking in this product. Print utilization also needs to be improved."
"Based on my experience, this is not a product that I recommend at the moment."
"This solution needs to improve resource usage because it has a heavy browser. It is easy to use, but it takes time to load and to run other programs."
"Their local presence in the Middle East could be scaled more, particularly in customer service. It would be good if they'd also have mobile dashboards for executive management out of the box."
"If they want to expand in the European market then they are going to have to improve their technical support."
"While this is one of the most powerful tools on the market it does not integrate well with Microsoft Office or others."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"It runs relatively slowly."
"Customer service can be improved as the vendor is based in UK. Having regional support could improve time and communications."
"Cannot see which activities are control activities."
"Overall, I would say that it's a poor man's EA repository. It seems like a good idea, but doesn't really work in practice."
"Setting up the Portal was very complex. We required a lot of support from the vendor."
"More visualization techniques and ways to report the data might be helpful."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
 

Pricing and Cost Advice

"The pricing is quite good compared to the competition and it is part of the reason we chose the product."
"The solution's pricing is not an issue."
"The cost of Avolution ABACUS is reasonable, given the features they offer in comparison to other tools."
"This solution is expensive for some people's budgets and they need to offer a Lite version at a cheaper price"
"It is expensive."
"It is competitive. It is not chump change. I am just using the studio version. I am not using the full enterprise version, which would probably cost me three times more for single-use, but it gives a lot more capability and analysis. It is server-based as well, and it is reasonably priced compared to a lot of the other tools. There are other tools that have other sorts of capabilities, but in order to use them, you'd really have to have like 50 users for the price to become justifiable."
"I'm paying on a yearly basis. I don't know whether it's a highly expensive tool or not. I'm getting a single version of it, and I don't have the enterprise part on it because I don't need the server component, and I don't need a web browser component. My estimate would be that it's a very reasonably priced tool given that you don't need to have licenses with everyone in order to get the information and the decision support capabilities out of the tool. You use the enterprise edition on top of the studio, which is the heart of the tool. I am not aware of any additional costs."
"To get a fairly extensive license for Enterprise Architects from Spark is approximately US $400.00, maybe less, but with Avolution Abacus it was approximately US $2000.00 per year, and that includes maintenance with the Abacus tool."
"The solution is cheaper than its competitors."
"The product has a moderate pricing."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The price of iServer is reasonable compared to other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Government
13%
Manufacturing Company
7%
Comms Service Provider
6%
Financial Services Firm
22%
Government
8%
Manufacturing Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What needs improvement with Avolution ABACUS?
While Avolution ABACUS is flexible, it can be complex to work with as it requires knowledge of specific configurations to customize the product. It would be beneficial to have seminars or other met...
What is your primary use case for Avolution ABACUS?
I conducted an evaluation of enterprise architecture at the European Court in Luxembourg, reviewing and analyzing existing implementations to identify potential improvements and providing recommend...
What advice do you have for others considering Avolution ABACUS?
I rate Avolution ABACUS eight out of ten. The focus should be on implementing and understanding enterprise architecture concepts rather than the specific tool.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
What advice do you have for others considering iServer?
I would recommend the solution to other users. Overall, I rate the solution a nine out of ten.
 

Overview

 

Sample Customers

Barclays
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Find out what your peers are saying about Avolution ABACUS vs. iServer and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.