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Avolution ABACUS vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avolution ABACUS
Ranking in Enterprise Architecture Management
9th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
No ranking in other categories
iServer
Ranking in Enterprise Architecture Management
8th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Business Process Design (15th)
 

Mindshare comparison

As of February 2026, in the Enterprise Architecture Management category, the mindshare of Avolution ABACUS is 3.3%, down from 3.7% compared to the previous year. The mindshare of iServer is 4.7%, up from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Market Share Distribution
ProductMarket Share (%)
iServer4.7%
Avolution ABACUS3.3%
Other92.0%
Enterprise Architecture Management
 

Featured Reviews

RS
Enterprise Architect at Roads & Transport Authority
Supports multiple frameworks but needs to improve Middle Eastern presence
Avolution ABACUS has the drawback of needing data filtering at the development level, unlike some tools that offer filtering at deployment. Two areas where Avolution ABACUS could be improved are regional support and flexibility in model selection. Sometimes, it's challenging to access support or updates in certain regions, which can slow down progress. Additionally, it would be beneficial if the tool allowed more flexibility in selecting multiple models within a single unit. It would be great if we could select multiple models within one project. Also, having better data filtering options would be useful. It would save a lot of time if the architecture diagrams could update automatically whenever the data changes instead of being updated manually every time.
Antonios Lazanakis - PeerSpot reviewer
Senior IT Solution Architect at a financial services firm with 10,001+ employees
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can design using a diagram tool installed on your desktop, a key difference from other vendors."
"The product is easy to use and well-structured for the integrations we need it to make."
"There are a lot of different features, but the business/decision-maker feature, visibility, and dashboards are most valuable."
"There are plenty of features available such as the ability to test applications for issues and a user-friendly dashboard."
"The tool's implementation is straightforward as everything is readily available. For instance, setting up a portal is seamless, allowing easy publishing and access to data. However, integrating with other tools like BI, Power BI, or Grafana requires setting up pipelines between them."
"The ease of modeling and the ease of showing interconnectivity and relationships is the most valuable. It is fairly simple and out of the box. It is customizable in many ways. It is a pretty good tool."
"It's more than just an enterprise architecture tool as it has a lot of nice features, e.g. messaging, simulation, etc."
"Avolution ABACUS allows for flexible enterprise architecture analysis."
"The product has a valuable customized model."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"This flexibility is the most helpful part in the standard version."
"Good and effective reporting features, which help in decision making."
"I have to think less with this solution. It's simple."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
 

Cons

"The usability of the tool is an area with shortcomings that need improvement."
"If they want to expand in the European market then they are going to have to improve their technical support."
"While Avolution ABACUS is flexible, it can be complex to work with as it requires knowledge of specific configurations to customize the product."
"Having more control over page size is lacking in this product. Print utilization also needs to be improved."
"Their local presence in the Middle East could be scaled more, particularly in customer service. It would be good if they'd also have mobile dashboards for executive management out of the box."
"They should take more initiative to implement things that competing products have already come out with."
"While Avolution ABACUS is flexible, it can be complex to work with as it requires knowledge of specific configurations to customize the product."
"While this is one of the most powerful tools on the market it does not integrate well with Microsoft Office or others."
"More visualization techniques and ways to report the data might be helpful."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io."
"Requirements management needs to be improved."
"There are other solutions out there that have a better user interface."
"It definitely needs help to improve the visual aspect of the solution."
"There could be features for process mining, process simulation, and analytics."
 

Pricing and Cost Advice

"It is competitive. It is not chump change. I am just using the studio version. I am not using the full enterprise version, which would probably cost me three times more for single-use, but it gives a lot more capability and analysis. It is server-based as well, and it is reasonably priced compared to a lot of the other tools. There are other tools that have other sorts of capabilities, but in order to use them, you'd really have to have like 50 users for the price to become justifiable."
"My company makes annual payments toward the licensing costs of the solution. Considering the product's capabilities, its prices are very reasonable."
"There is a subscription for this solution. We are on an annual subscription because you sometimes receive special offers the longer you subscribe."
"The cost of Avolution ABACUS is reasonable, given the features they offer in comparison to other tools."
"It is expensive."
"The solution's pricing is not an issue."
"To get a fairly extensive license for Enterprise Architects from Spark is approximately US $400.00, maybe less, but with Avolution Abacus it was approximately US $2000.00 per year, and that includes maintenance with the Abacus tool."
"I'm paying on a yearly basis. I don't know whether it's a highly expensive tool or not. I'm getting a single version of it, and I don't have the enterprise part on it because I don't need the server component, and I don't need a web browser component. My estimate would be that it's a very reasonably priced tool given that you don't need to have licenses with everyone in order to get the information and the decision support capabilities out of the tool. You use the enterprise edition on top of the studio, which is the heart of the tool. I am not aware of any additional costs."
"The solution is cheaper than its competitors."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The price of iServer is reasonable compared to other solutions."
"The product has a moderate pricing."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Government
12%
Manufacturing Company
7%
Insurance Company
5%
Financial Services Firm
21%
Government
9%
Manufacturing Company
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What do you like most about Avolution ABACUS?
The tool's implementation is straightforward as everything is readily available. For instance, setting up a portal is seamless, allowing easy publishing and access to data. However, integrating wit...
What is your experience regarding pricing and costs for Avolution ABACUS?
It's pricey compared to Essential, Deltek, or Essential Cloud. However, its diagramming capabilities and metamodel design make it worth it. But it's not for large user bases. It has modules for app...
What needs improvement with Avolution ABACUS?
While Avolution ABACUS is flexible, it can be complex to work with as it requires knowledge of specific configurations to customize the product. It would be beneficial to have seminars or other met...
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
What advice do you have for others considering iServer?
I would recommend the solution to other users. Overall, I rate the solution a nine out of ten.
 

Overview

 

Sample Customers

Barclays
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Find out what your peers are saying about Avolution ABACUS vs. iServer and other solutions. Updated: February 2026.
881,665 professionals have used our research since 2012.