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AWS Backup vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
AWS Backup enhances ROI through data protection, compliance readiness, and cost-effective, efficient backup management with strong time savings.
Sentiment score
6.8
Veeam Data Cloud for Microsoft 365 offers operational efficiency, data recovery, and business continuity without detailed financial ROI assessments.
For Office 365, Microsoft has already done a good job securing their own data center, so additional backup is basically just getting another copy for on-prem safety.
Director at iPlanet Solution Sdn Bhd
Veeam is a good investment in general.
IT and Cloud Platform Unit Architect at MAINT
 

Customer Service

Sentiment score
6.5
AWS Backup customer service is generally appreciated for quick responses, though satisfaction varies with complexity and support plan level.
Sentiment score
7.3
Customers praise Veeam Data Cloud for Microsoft 365's responsive and effective support, with quick solutions and knowledgeable assistance.
The customer service is top-notch, rated ten out of ten.
Senior DevOps Engineer at Alibaba Group
In the first interaction, I have already provided the logs, and they are asking again and again for the same logs.
Senior Analyst at ESRI INDIA
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
System Security Engineer at Gofaster
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
IT and Cloud Platform Unit Architect at MAINT
They give us a notification very much in advance if there is a maintenance activity.
Manager, Information Technology at Greencoast Enterprises LLC
 

Scalability Issues

Sentiment score
7.3
AWS Backup is scalable and suitable for various businesses, despite limited platform support and certain feature constraints.
Sentiment score
7.3
Veeam Data Cloud for Microsoft 365 offers scalable, flexible management, enabling easy expansion without dedicated IT staff.
From organization to organization, the scalability requirement varies.
Manager, Information Technology at Greencoast Enterprises LLC
It is infinity in the sense that everything is hosted by Microsoft, making it literally infinite.
Director at iPlanet Solution Sdn Bhd
Veeam Backup is quite scalable.
CTO at iFoco
 

Stability Issues

Sentiment score
8.0
AWS Backup is highly stable and reliable, boasting 99.99% uptime, with minor issues for less experienced users.
Sentiment score
8.1
Veeam Data Cloud for Microsoft 365 is reliable and stable, with excellent performance on Windows and Linux platforms.
AWS Backup is very stable, rating nine out of ten.
Senior DevOps Engineer at Alibaba Group
I have not faced any issues impacting my operations or my customers' operations.
System Security Engineer at Gofaster
 

Room For Improvement

AWS Backup needs better reporting, faster restores, enhanced hybrid support, cost efficiency, improved UX, and better database compatibility.
Veeam Data Cloud users seek better pricing, performance, scalability, intuitive UI, integration, backup speed, documentation, and support improvements.
Stronger automated recovery testing capabilities and enhanced governance features for larger, multi-account, and multi-regional environments would make AWS Backup even more valuable for enterprise-scale operations.
Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees
Currently, it only includes around ten services, while AWS offers over three hundred plus services.
Senior DevOps Engineer at Alibaba Group
Regarding disadvantages of AWS Backup, it can be expensive and not particularly user-friendly.
Lead Developer at a tech services company with 201-500 employees
Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it.
Manager, Information Technology at Greencoast Enterprises LLC
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
IT and Cloud Platform Unit Architect at MAINT
In future updates of Veeam Data Cloud for Microsoft 365, I would like to see mail archiving functionality.
PhD Research Student at Advanced Computer Technology (ACT)
 

Setup Cost

AWS Backup costs depend on storage and usage, requiring monitoring despite competitive pricing, with non-transparent enterprise terms.
Veeam Data Cloud is subscription-based, with mixed pricing opinions, but valued for functionality, reliability, and educational discounts.
AWS Backup has a moderate cost, rated at two or three out of ten regarding pricing.
Senior DevOps Engineer at Alibaba Group
Transitioning to a cloud solution was not cost-effective for us.
CTO at iFoco
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup.
Manager, Information Technology at Greencoast Enterprises LLC
 

Valuable Features

AWS Backup provides centralized management, cross-region support, scalability, and security, with seamless AWS integration and user-friendly automation.
Veeam Data Cloud for Microsoft 365 offers user-friendly, scalable backup and recovery with robust compliance and integration features.
The ability to maintain all backups via one service simplifies compliance with regulations such as NIST, PCI DSS, and HIPAA.
Senior DevOps Engineer at Alibaba Group
Cross-account and cross-region backup support improves resilience against accidental deletion, ransomware, or regional outages.
Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees
If we encounter any service-related issues, such as when someone accidentally deletes a table in production or testing, we can immediately restore the data from backup.
Lead Developer at a tech services company with 201-500 employees
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
IT and Cloud Platform Unit Architect at MAINT
The most beneficial thing is that it is admin-friendly, with no complicated menu structure.
Manager, Information Technology at Greencoast Enterprises LLC
Veeam Data Cloud for Microsoft 365 has helped with eDiscovery and compliance tasks because it is part of the compliance requirements.
Director at iPlanet Solution Sdn Bhd
 

Categories and Ranking

AWS Backup
Ranking in Cloud Backup
20th
Ranking in SaaS Backup
8th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
4th
Ranking in SaaS Backup
1st
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
72
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Cloud Backup category, the mindshare of AWS Backup is 2.2%, down from 3.4% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 3.2%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Cloud for Microsoft 3653.2%
AWS Backup2.2%
Other94.6%
Cloud Backup
 

Featured Reviews

Chukwudi Uzoma - PeerSpot reviewer
Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees
Automated backups have strengthened governance and compliance while simplifying recovery
AWS Backup offers several valuable features. I think the fact that it is an AWS organization-wide service is significant. It is a centralized management system that allows me to manage AWS Backup policies, retention periods, and monitoring from a single place instead of configuring these backups for each AWS service. This helps with governance and control. Another feature I appreciate is the integration with AWS Organization, which allows backup policies to be applied consistently across multiple accounts, which is very important for large organization environments where governance and compliance are critical. I also appreciate the automated backup plans that reduce operational overhead and ensure resources are protected without relying on manual intervention. Additionally, cross-account and cross-region backup support improves resilience against accidental deletion, ransomware, or regional outages. The compliance and reporting features help provide visibility into backup status, recovery points, and policy adherence, making audits much easier.
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Construction Company
7%
Manufacturing Company
7%
Computer Software Company
9%
Construction Company
9%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise17
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise21
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for AWS Backup?
Pricing for AWS Backup is based on storage and backup frequency. Although it is reasonable, it requires monitoring, especially with long retention periods.
What needs improvement with AWS Backup?
AWS Backup could be improved by adding better visibility and reporting features. A more detailed dashboard is required for this service. Another improvement would be faster restore times for large ...
What is your primary use case for AWS Backup?
AWS Backup is used to centrally manage backups for services like EBS volumes, RDS databases, and sometimes EFS, primarily for data protection and compliance purposes. In one specific project, multi...
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively a...
What needs improvement with Veeam Backup for Office 365?
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we...
 

Also Known As

No data available
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365, Cirrus Backup
 

Overview

 

Sample Customers

TransferWise
Information Not Available
Find out what your peers are saying about AWS Backup vs. Veeam Data Cloud for Microsoft 365 and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.