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AWS Backup vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
AWS Backup enhances ROI through data protection, compliance readiness, and cost-effective, efficient backup management with strong time savings.
Sentiment score
6.5
Veeam Data Cloud for Microsoft 365 improves data recovery, reduces costs, and enhances efficiency, ensuring high user satisfaction and value.
For Office 365, Microsoft has already done a good job securing their own data center, so additional backup is basically just getting another copy for on-prem safety.
Director at iPlanet Solution Sdn Bhd
Veeam is a good investment in general.
IT and Cloud Platform Unit Architect at MAINT
 

Customer Service

Sentiment score
6.5
AWS Backup customer service is generally appreciated for quick responses, though satisfaction varies with complexity and support plan level.
Sentiment score
7.2
Veeam Data Cloud support for Microsoft 365 is praised for quick, effective service, often resolving issues without escalation.
The customer service is top-notch, rated ten out of ten.
Senior DevOps Engineer at Alibaba Group
In the first interaction, I have already provided the logs, and they are asking again and again for the same logs.
Senior Analyst at ESRI INDIA
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
System Security Engineer at Gofaster
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
IT and Cloud Platform Unit Architect at MAINT
They give us a notification very much in advance if there is a maintenance activity.
Manager, Information Technology at Greencoast Enterprises LLC
 

Scalability Issues

Sentiment score
7.3
AWS Backup is scalable and suitable for various businesses, despite limited platform support and certain feature constraints.
Sentiment score
7.2
Veeam Data Cloud for Microsoft 365 efficiently scales for any user base, offering modular flexibility with minimal staff requirements.
It is very scalable because all hosting is on the cloud backup.
Director at iPlanet Solution Sdn Bhd
From organization to organization, the scalability requirement varies.
Manager, Information Technology at Greencoast Enterprises LLC
Veeam Backup is quite scalable.
CTO at iFoco
 

Stability Issues

Sentiment score
8.0
AWS Backup is highly stable and reliable, boasting 99.99% uptime, with minor issues for less experienced users.
Sentiment score
8.1
Veeam Data Cloud for Microsoft 365 is highly reliable, with users rating stability between eight to ten consistently.
AWS Backup is very stable, rating nine out of ten.
Senior DevOps Engineer at Alibaba Group
I have not faced any issues impacting my operations or my customers' operations.
System Security Engineer at Gofaster
 

Room For Improvement

AWS Backup needs better reporting, faster restores, enhanced hybrid support, cost efficiency, improved UX, and better database compatibility.
Veeam Data Cloud for Microsoft 365 needs user-friendly improvements, scalability, better automation, integration, and expanded backup and reporting features.
Stronger automated recovery testing capabilities and enhanced governance features for larger, multi-account, and multi-regional environments would make AWS Backup even more valuable for enterprise-scale operations.
Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees
Currently, it only includes around ten services, while AWS offers over three hundred plus services.
Senior DevOps Engineer at Alibaba Group
Regarding disadvantages of AWS Backup, it can be expensive and not particularly user-friendly.
Lead Developer at a tech services company with 201-500 employees
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
IT and Cloud Platform Unit Architect at MAINT
Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it.
Manager, Information Technology at Greencoast Enterprises LLC
Basically, the products, both of the products that we are using, are performing well, and we do not have any problems with it.
Head Of Information Technology at NOVOMATIC
 

Setup Cost

AWS Backup costs depend on storage and usage, requiring monitoring despite competitive pricing, with non-transparent enterprise terms.
Enterprise customers find Veeam Data Cloud pricing moderate, transparent, and flexible, though additional costs for cloud integration may arise.
AWS Backup has a moderate cost, rated at two or three out of ten regarding pricing.
Senior DevOps Engineer at Alibaba Group
Transitioning to a cloud solution was not cost-effective for us.
CTO at iFoco
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup.
Manager, Information Technology at Greencoast Enterprises LLC
 

Valuable Features

AWS Backup provides centralized management, cross-region support, scalability, and security, with seamless AWS integration and user-friendly automation.
Veeam Data Cloud for Microsoft 365 provides secure, scalable data protection with seamless integration and user-friendly features for diverse business needs.
The ability to maintain all backups via one service simplifies compliance with regulations such as NIST, PCI DSS, and HIPAA.
Senior DevOps Engineer at Alibaba Group
If we encounter any service-related issues, such as when someone accidentally deletes a table in production or testing, we can immediately restore the data from backup.
Lead Developer at a tech services company with 201-500 employees
The integration with AWS Organization allows backup policies to be applied consistently across multiple accounts, which is very important for large organization environments where governance and compliance are critical.
Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
IT and Cloud Platform Unit Architect at MAINT
I have utilized the granular recovery options for recovery mailbox and OneDrive.
Director at iPlanet Solution Sdn Bhd
The most beneficial thing is that it is admin-friendly, with no complicated menu structure.
Manager, Information Technology at Greencoast Enterprises LLC
 

Categories and Ranking

AWS Backup
Ranking in Cloud Backup
13th
Ranking in SaaS Backup
5th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Veeam Data Cloud for Micros...
Ranking in Cloud Backup
3rd
Ranking in SaaS Backup
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
73
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of AWS Backup is 2.1%, down from 3.5% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 3.2%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Cloud for Microsoft 3653.2%
AWS Backup2.1%
Other94.7%
Cloud Backup
 

Featured Reviews

Chukwudi Uzoma - PeerSpot reviewer
Head Of IT, Infrastructure at a financial services firm with 5,001-10,000 employees
Automated backups have strengthened governance and compliance while simplifying recovery
AWS Backup offers several valuable features. I think the fact that it is an AWS organization-wide service is significant. It is a centralized management system that allows me to manage AWS Backup policies, retention periods, and monitoring from a single place instead of configuring these backups for each AWS service. This helps with governance and control. Another feature I appreciate is the integration with AWS Organization, which allows backup policies to be applied consistently across multiple accounts, which is very important for large organization environments where governance and compliance are critical. I also appreciate the automated backup plans that reduce operational overhead and ensure resources are protected without relying on manual intervention. Additionally, cross-account and cross-region backup support improves resilience against accidental deletion, ransomware, or regional outages. The compliance and reporting features help provide visibility into backup status, recovery points, and policy adherence, making audits much easier.
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Construction Company
8%
Manufacturing Company
7%
Construction Company
10%
Comms Service Provider
9%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise17
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise21
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for AWS Backup?
Pricing for AWS Backup is based on storage and backup frequency. Although it is reasonable, it requires monitoring, especially with long retention periods.
What needs improvement with AWS Backup?
AWS Backup is a great service, but I think there could be improvements on the reporting and dashboard side. More visibility into backup-related costs would be beneficial because I am very FinOps-mi...
What is your primary use case for AWS Backup?
I utilize AWS Backup to automate and centralize backup operations across AWS services in my AWS organization. It helps me ensure compliance with retention requirements, reduce operational overheads...
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively a...
What needs improvement with Veeam Backup for Office 365?
That is something probably related to the way we have integrated the backup because we have moved the backup infrastructure away from our local domain. When we try to use application-aware backups,...
 

Also Known As

No data available
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365, Cirrus Backup
 

Overview

 

Sample Customers

TransferWise
Information Not Available
Find out what your peers are saying about AWS Backup vs. Veeam Data Cloud for Microsoft 365 and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.