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AWS Config vs KACE Systems Deployment Appliance (SDA) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Remote Access (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Config
Ranking in Configuration Management
19th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
KACE Systems Deployment App...
Ranking in Configuration Management
20th
Average Rating
8.6
Reviews Sentiment
8.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.2%, down from 9.0% compared to the previous year. The mindshare of AWS Config is 1.9%, down from 2.2% compared to the previous year. The mindshare of KACE Systems Deployment Appliance (SDA) is 1.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.2%
AWS Config1.9%
KACE Systems Deployment Appliance (SDA)1.3%
Other92.6%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
JV
IT Specialist
Cloud configuration has transformed our backups and user access while it reduces infrastructure costs
I consider carrying out all the configuration to be the best feature that AWS Config offers. The advantages include the manuals, though there are some things that are very detailed, which is a lot of information. I find the documentation for the configuration part especially useful, as it really supports us in bringing up our instances, generating automatic backups, and allowing us to grant certain information or a certain level of access to certain users.
MH
Server Administrator III at a university with 1,001-5,000 employees
User interface and deployment efficiency save time and reduce staff needs
The best features KACE Systems Deployment Appliance (SDA) offers include the ease of operation and the ability to create images for deployment. When I say ease of operation, the user interface is easy to create the images, and the people deploying do not have to have access to the appliance in order to deploy images. KACE Systems Deployment Appliance (SDA) has positively impacted our organization by allowing us to keep labs with over 300 machines all up to the exact same image for every semester. This has saved our team hundreds of man hours and reduced it down to just a few people doing the deployment compared to how things were done before SDA.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune is brilliant for scalability and is excellent for scaling purposes."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"There are many features in Microsoft Intune. For personal mobile devices, MDM is what I most prefer."
"We have ROI because we are retiring AirWatch, so we're spending less and making the most of the free stuff."
"Microsoft Tech Support is good, providing solid support."
"Microsoft Intune scales very effectively with our growing needs."
"Intune is flexible. If you want to move a device that was previously on-prem, we can bring it to the cloud and apply all the policies. This is helpful for even those organizations that were on-prem and not on the cloud. They can also come and use these features, which are pretty cool and would be handy to protect the data and manage the devices as well."
"Easy to use."
"The tracking, history logs, and security alert features are valuable because they are critical features that assist us."
"The scalability is a ten out of ten."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"The tool protects its users' resources and data from unauthorized access, security breaches, and threats."
"Installing the instances and performing upgrades is smooth and clean."
"AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources."
"The solution is scalable and provides over 100 rules."
"AWS Config has positively impacted my organization, and this is very useful for us since we use the entire cloud platform and our infrastructure is now at the cloud level."
"KACE Systems Deployment Appliance (SDA) has positively impacted our organization by allowing us to keep labs with over 300 machines all up to the exact same image for every semester, saving our team hundreds of man hours and reducing it down to just a few people doing the deployment compared to how things were done before SDA."
"Its ticketing is pretty good."
"I'm just an end-user; I'd recommend the solution to others as it has a good balance between pricing and functionality."
 

Cons

"One area where Microsoft Intune could improve is policy troubleshooting and reporting. Identifying why a device is non-compliant or why a deployment failed can sometimes require longer than expected."
"Technical support is not that great."
"The reports aren't complete, and it's not easy to build custom reports."
"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."
"Customer support can be improved and simpler policy management can be implemented."
"Policy and app deployment should be faster, as it currently takes between minutes to hours to apply, with an average of one hour."
"Intune could add more features that are relevant to the core application control functions. For example, it would be helpful if it had more control over the on-prem environment from the cloud platform. Greater Teams availability in the Saudi market would also be helpful."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"There is room for improvement in built-in tools, they are not up to the mark."
"AWS Config could be improved if they could generate some training as support because it is a gigantic platform with many solutions and a lot of information, which would help us significantly."
"The solution is missing a configuration that can assist us when writing our programming languages."
"Improvements are needed as per customer requirements."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"I have heard feedback that the imaging is slow. It takes somewhere around an hour to image one PC."
"KACE Systems Deployment Appliance (SDA) works well, but it would be nice if it were org based like the SMA, allowing one SDA to service several different departments."
 

Pricing and Cost Advice

"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
"The solution charges us per hour. There's no license."
"It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Financial Services Firm
20%
Manufacturing Company
14%
Comms Service Provider
12%
Construction Company
5%
University
25%
Construction Company
10%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
No data available
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with AWS Config?
AWS Config could be improved if they could generate some training as support because it is a gigantic platform with m...
What is your primary use case for AWS Config?
I use AWS Config primarily for configuring virtual machines and managing the IAM part of our infrastructure. I config...
What advice do you have for others considering AWS Config?
My advice to others considering using AWS Config is that they really evaluate it and consider making the investment t...
What is your experience regarding pricing and costs for Kace Systems Deployment Appliance?
The pricing for KACE Systems Deployment Appliance (SDA) is straightforward, and the setup was easy.
What needs improvement with Kace Systems Deployment Appliance?
KACE Systems Deployment Appliance (SDA) works well, but it would be nice if it were org based like the SMA, allowing ...
What is your primary use case for Kace Systems Deployment Appliance?
Our main use case for KACE Systems Deployment Appliance (SDA) is to deploy workstations as well as lab machines. We u...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel
Information Not Available
Find out what your peers are saying about AWS Config vs. KACE Systems Deployment Appliance (SDA) and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.