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AWS Step Functions vs MuleSoft Anypoint Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
AWS Step Functions reduce development time and costs, enhance scalability and reliability, streamline workflows, and improve ROI.
Sentiment score
6.2
MuleSoft Anypoint Platform offers ROI by reducing costs, increasing innovation, and leveraging APIs, though pricing may challenge smaller companies.
 

Customer Service

Sentiment score
5.9
AWS Step Functions support is generally effective, especially for enterprise users, though experiences can vary for smaller organizations.
Sentiment score
6.6
MuleSoft Anypoint Platform offers responsive support, praised by premium users, though some find response times slow and use community resources.
I use enterprise support, which is excellent, providing responses within fifteen minutes.
The speed of reply and the content of their responses usually solve the problems that arise.
The Salesforce team offers different levels of support.
The support team is responsive and helpful.
 

Scalability Issues

Sentiment score
7.0
AWS Step Functions is scalable and adaptable, efficiently handling high demand and diverse business needs for various users.
Sentiment score
7.5
MuleSoft Anypoint Platform provides scalable cloud solutions, offering auto-scalability and varying costs, suitable for medium to large organizations.
They can handle multiple simultaneous requests effectively.
There isn't much need for scalability when creating orchestration in AWS Step Functions, which explains the rating of six.
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
MuleSoft provides the ability to scale, yet it is costly to do so.
 

Stability Issues

Sentiment score
7.8
AWS Step Functions offers strong stability and reliability, ensuring uptime with contingency plans and integration of third-party services.
Sentiment score
7.7
MuleSoft Anypoint Platform is reliable, stable, with minimal issues, better on-prem scalability, handling low volumes well in large organizations.
I never faced any faults or issues due to its stability with AWS, making it very reliable with no downtime and 100% reliability.
If one zone fails, others handle the demand, ensuring high availability.
 

Room For Improvement

AWS Step Functions needs better data handling, integration, pricing clarity, and dynamic coding to improve performance and usability.
MuleSoft Anypoint Platform needs improvements in error handling, documentation, support, integration, AI, security, and interface for better performance.
It would benefit from more integration with different applications or services.
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
MuleSoft is considered expensive, so pricing is a major concern.
 

Setup Cost

AWS Step Functions pricing is complex and variable, with mixed reviews on cost-effectiveness and integration benefits.
MuleSoft Anypoint Platform's pricing, though complex and costly, is justified by features but may deter smaller organizations.
Pricing for Step Functions is very cheap.
The cost is average, provided it is configured correctly.
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
MuleSoft is considered one of the more expensive products in the market.
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
 

Valuable Features

AWS Step Functions simplify pipeline creation with integration, visualization, automation, and advanced workflows, enhancing application development and execution.
MuleSoft Anypoint Platform excels in API management, hybrid integrations, and offers versatile deployment with strong monitoring and user-friendly interface.
AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services.
It was particularly valuable for its integration capabilities, allowing for execution of scripts and data migration.
Step Functions provide seamless integration with AWS services, which enhances the speed of application development.
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
 

Categories and Ranking

AWS Step Functions
Ranking in Workload Automation
12th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Business Process Management (BPM) (11th)
MuleSoft Anypoint Platform
Ranking in Workload Automation
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
59
Ranking in other categories
Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)
 

Mindshare comparison

As of August 2025, in the Workload Automation category, the mindshare of AWS Step Functions is 1.6%, up from 0.6% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 5.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Carlos Alberto Marangon - PeerSpot reviewer
Automate complex workflows with seamless AWS integration
Step Functions provide seamless integration with AWS services, which enhances the speed of application development. The JSON app launched recently allows us to define data execution more easily. The Standard Workflows feature includes error replay capabilities, which are crucial for efficient error management. The Amazon State Language (ASL) in JSON format facilitates workflow automation and accelerates the deployment of Step Functions.
Mohan BS - PeerSpot reviewer
A useful tool to integrate applications and for data transformations that need to improve in the area of price and support
The main area where improvements are required in the product revolves around budgeting. The cost of the product is an area of concern where improvements are required, especially when compared to other tools, like Dell Boomi or Oracle. Mule Anypoint Platform is made available with many components, and whether users use them or not depends on their choices. For example, though there is a tool called Anypoint MQ, our organization prefers to pay and use Kafka, as we don't want to use MuleSoft Anypoint MQ. In Mule Anypoint Platform, there needs to be proper segregation to help users identify what they need and don't need, making it an area where users need to be careful when opting for MuleSoft. Mule Anypoint Platform is an integration tool and not an ETL solution. When a user has to deal with a huge number of data, then Mule Anypoint Platform should not be a preferred choice since it can only be used for lightweight purposes revolving around APIs. There is a need to have a clear architectural decision made before opting for Mule Anypoint Platform. When there is a requirement for heavy data transformation, then users need to decide whether to go with Mule Anypoint Platform or any other platform available in the market. Though the tool comes with many useful components, it depends on whether the user plans to use all of its features. Recently, the product has come up with a new feature that is similar to an API catalog. MuleSoft had come up with the UAPIM feature almost eight months to a year ago, which had some concerns in the area of budgeting. Whether you build APIs using Javacore or any other tools, they can be cataloged using MuleSoft's UAPIM feature, for which users need to pay an extra amount, making it an area of concern for users. It would be great if MuleSoft's support team could provide help with the area of Kubernetes.
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Manufacturing Company
11%
Insurance Company
7%
Computer Software Company
7%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon Step Functions?
The integration capability is easy, whereas building state machines is tricky.
What is your primary use case for Amazon Step Functions?
The primary use case was the execution of scripts and data migration related to data lakes. We were using Python and other AWS Step Functions ( /products/aws-step-functions-reviews ).
What advice do you have for others considering Amazon Step Functions?
I would recommend AWS Step Functions to others. Overall, I rate AWS Step Functions an eight out of ten.
What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
 

Also Known As

Amazon Step Functions, Step Functions
Data Integrator, Anypoint MQ
 

Overview

 

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite
VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
Find out what your peers are saying about AWS Step Functions vs. MuleSoft Anypoint Platform and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.