AWS Systems Manager vs Microsoft Intune comparison

Amazon Web Services (AWS) and Microsoft are both solutions in the Configuration Management category. Amazon Web Services (AWS) is ranked #5 with an average rating of 8.1, while Microsoft is ranked #2 with an average rating of 8.3. Amazon Web Services (AWS) holds a 10.7% mindshare in CM, compared to Microsoft’s 10.2% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 94% of Microsoft users who would recommend it.

AWS Systems Manager

Read 12 AWS Systems Manager reviews

4,430 Views
3,610 Comparison Views

100% willing to recommend

Microsoft Intune

Read 247 Microsoft Intune reviews

4,537 Views
3,379 Comparison Views

94% willing to recommend

AWS Systems Manager

Microsoft Intune

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 5, 2025

Microsoft Intune and AWS Systems Manager are notable in the realm of device and infrastructure management. Microsoft Intune's comprehensive integration within the Microsoft ecosystem gives it an advantage in managing Windows devices, enhancing policy enforcement and security. AWS Systems Manager stands out in automation and AWS infrastructure management, effectively streamlining management tasks such as patching.

Features: Microsoft Intune provides robust features like seamless integration with Office 365 and Azure for enhanced device management, including BYOD management, and advanced security features like conditional access. AWS Systems Manager excels in offering capabilities such as automation of routine tasks across AWS resources, strong integration with other AWS services, and centralized maintenance and patch management for infrastructure.

Room for Improvement: Microsoft Intune could enhance its reporting capabilities, develop better support for Android policies, and improve Mac OS management. On the other hand, AWS Systems Manager could benefit from better integration with other AWS services, an intuitive interface, and increased OS coverage in its patch management system.

Ease of Deployment and Customer Service: Microsoft Intune is known for flexible deployment across hybrid and cloud environments, although customer service experiences vary, with premium support often rated higher. AWS Systems Manager strongly focuses on public cloud environments, providing solid AWS support that is generally well-rated due to its effective ecosystem service integration.

Pricing and ROI: Microsoft Intune is competitively priced when bundled with other Microsoft products, offering significant ROI through efficiency and security improvements despite higher standalone costs. AWS Systems Manager presents excellent ROI for AWS users because many features integrate seamlessly with existing AWS accounts, although costs may predictably increase with demand usage.

To learn more, read our detailed AWS Systems Manager vs. Microsoft Intune Report (Updated: March 2025).

Buyer's Guide

AWS Systems Manager vs. Microsoft Intune

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS Systems Manager

Ranking in Configuration Management

5th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Intune

Ranking in Configuration Management

2nd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

247

Ranking in other categories

Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)

Mindshare comparison

As of April 2025, in the Configuration Management category, the mindshare of AWS Systems Manager is 10.7%, up from 10.0% compared to the previous year. The mindshare of Microsoft Intune is 10.2%, up from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management

Featured Reviews

Ambe Frankline

Cloud/DevOps Engineer at Innovative Technology Systems

Tracks every action on AWS accounts in a centralized way

Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.

Read full review

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's ability to scale is good."

"Has a variety of automation options."

"The solution is user-friendly"

"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts"

"AWS provides Auto Scaling groups."

"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."

"I use AWS Systems Manager primarily for infrastructure management and automation. One of its key benefits is managing patches and updates for our EC2 instances, including both Windows and Linux workloads. It can perform compliance checks on all managed workloads, identifying which systems aren't compliant or haven't been patched."

"The store organizes parameters hierarchically, making it easier to configure and control versions. It also ensures scalability and high availability, automatically scaling to handle increasing workloads and providing reliable access to configuration data across multiple AWS availability zones."

More AWS Systems Manager pros

"I appreciate Intune's autopilot feature, which allows us to enroll devices and install applications to meet corporate requirements seamlessly."

"Intune's security features for Apple iOS and Mac OS are helpful. We can check enrollment, manage public and private settings, and manage the organization's data using security key features."

"It works well if you have a Microsoft environment."

"A great solution for anyone wanting a modern endpoint device management solution."

"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."

"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."

"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."

"The main benefit for us with Microsoft Intune is centralized management of all devices, allowing us to apply one policy across the company from one location."

More Microsoft Intune pros

Cons

"It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agents, although, for most of the latest EC2 images, the agents come preinstalled. If it could be at the level of Ansible, which is agentless, that would be fantastic. When you compare the solution to Ansible, one of the most widely accepted tools, the agentless feature stands out. So, if the AWS Systems Manager could become agentless, that would be a significant improvement."

"One area that could be enhanced is dynamic configuration management. Additionally, improving integration with other AWS services like Lambda and CloudFormation would be beneficial."

"Lacks sufficient integrations."

"I'd like to see more automation for monitoring and managing things like AWS CloudWatch and AWS Config. It would be a significant improvement if it could automatically handle these tasks and address issues as they arise."

"Additional features can be added as per customer requirements."

"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."

"Ensuring broader OS coverage in patch management could be beneficial for the product."

"The current challenge is that we can't pull any incidents from other accounts."

More AWS Systems Manager cons

"I would like some integration with the Microsoft reporting platform Power BI."

"One drawback of Intune is that we cannot find devices based on a user's region or location."

"There are a lot of updates happening on Microsoft."

"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."

"What would make this product better is adding more security policies and features in the next upgrade."

"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."

"One issue that Inutune can improve is password integration with the BitLocker key option. Another issue is assigning licenses. We can assign the licenses for some users on the BPM side, and our BPS users work on Outlook 365 but cannot access it there. A BPS person can go to the company portal and download Outlook 2016. They could improve the NDIS part to assign a license directly to the BPS person that allows them to install the Intune device manager directly on our system."

"There are a few security features that are not available in Microsoft Intune, when compared to other products."

More Microsoft Intune cons

Pricing and Cost Advice

"An AWS cloud engineer can bring down the costs."

"As we were doing a government project so the government got the project at a very nominal cost."

"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."

"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."

"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."

"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."

"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."

"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."

"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."

"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"

"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."

"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."

More Microsoft Intune pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

14%

Government

Manufacturing Company

Educational Organization

23%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about AWS Systems Manager?

With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually.

See all answers

What is your experience regarding pricing and costs for AWS Systems Manager?

Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimize costs according to our use case, time, and frequency.

See all answers

What needs improvement with AWS Systems Manager?

There isn't anything specific I remember at the moment.

See all answers

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...

See all answers

Comparisons

Microsoft Configuration Manager vs AWS Systems Manager

Compared 16% of the time

AWS Config vs AWS Systems Manager

Compared 12% of the time

Red Hat Satellite vs AWS Systems Manager

Compared 9% of the time

Red Hat Ansible Automation Platform vs AWS Systems Manager

Compared 9% of the time

AWS CloudFormation vs AWS Systems Manager

Compared 5% of the time

More AWS Systems Manager Competitors

Jamf Pro vs Microsoft Intune

Compared 14% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

IBM MaaS360 vs Microsoft Intune

Compared 3% of the time

More Microsoft Intune Competitors

Product Reports

Buyer's Guide

Configuration Management

March 2025

Download AWS Systems Manager product report

Buyer's Guide

Microsoft Intune

March 2025

Download Microsoft Intune product report

Also Known As

Amazon Elastic Container Registry

Intune, MS Intune, Microsoft Endpoint Manager

Overview

AWS Systems Manager is a management service that helps you automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems. These capabilities help you define and track system configurations, prevent drift, and maintain software compliance of your EC2 and on-premises configurations. By providing a management approach that is designed for the scale and agility of the cloud but extends into your on-premises data center, Systems Manager makes it easier for you to seamlessly bridge your existing infrastructure with AWS.

Systems Manager is easy to use. Simply access Systems Manager from the EC2 Management Console, select the instances you want to manage, and define the management tasks you want to perform. Systems Manager is available now at no cost to manage both your EC2 and on-premises resources.

Amazon Web Services (AWS)

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

Mitchells and Buzzers, Callaway

Buyer's Guide

AWS Systems Manager vs. Microsoft Intune

March 2025

Free Report: AWS Systems Manager vs. Microsoft Intune

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