AWS Systems Manager vs Microsoft Intune comparison

Amazon Web Services (AWS) and Microsoft are both solutions in the Configuration Management category. Amazon Web Services (AWS) is ranked #5 with an average rating of 8.1, while Microsoft is ranked #2 with an average rating of 8.3. Amazon Web Services (AWS) holds a 10.7% mindshare in CM, compared to Microsoft’s 10.2% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 94% of Microsoft users who would recommend it.

AWS Systems Manager

Read 12 AWS Systems Manager reviews

3,702 Views
1,509 Comparison Views

100% willing to recommend

Microsoft Intune

Read 277 Microsoft Intune reviews

3,593 Views
1,789 Comparison Views

94% willing to recommend

AWS Systems Manager

Microsoft Intune

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 6, 2025

Microsoft Intune and AWS Systems Manager compete in the mobile device management and cloud management categories, respectively. Microsoft Intune holds the upper hand for businesses with mobile security needs and integration with Microsoft tools, while AWS Systems Manager excels in automation and resource management.

Features: Microsoft Intune offers comprehensive mobile device management, including compliance policies, device and app management, and seamless integration with Microsoft solutions like Azure AD and Office 365. This provides a unified dashboard for managing users and devices. AWS Systems Manager is strong in automation, configuration management, and centralized management of Amazon EC2 resources, leveraging AWS's cloud infrastructure for efficient handling, though it lacks Intune's focus on mobile security.

Room for Improvement: Microsoft Intune could improve in reporting capabilities, integration with non-Microsoft solutions, and Apple product support, challenges that occasionally cause user dissatisfaction. AWS Systems Manager could enhance dynamic configuration management, broader AWS and third-party integrations, and favor more agentless operations, offering feature parity with solutions like Ansible.

Ease of Deployment and Customer Service: Microsoft Intune's deployment is often seen as complex, requiring a significant learning curve. It offers mixed technical support experiences, though it integrates well with Microsoft's suite. AWS Systems Manager benefits from smooth AWS integration and consistency but could improve its user interfaces and reduce agent requirements for simpler deployment. Its support is favorable for those familiar with AWS.

Pricing and ROI: Microsoft Intune's competitive pricing, especially when bundled with Microsoft products, makes it attractive for existing Microsoft investments, though add-ons can be pricey. It provides ROI through enhanced security and management efficiencies. AWS Systems Manager’s cost-efficiency aligns with AWS’s usage-based pricing, ensuring cost control. It offers resource management benefits but requires an AWS account to fully utilize capabilities.

To learn more, read our detailed AWS Systems Manager vs. Microsoft Intune Report (Updated: June 2025).

Buyer's Guide

AWS Systems Manager vs. Microsoft Intune

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS Systems Manager

Ranking in Configuration Management

5th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Intune

Ranking in Configuration Management

2nd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

277

Ranking in other categories

Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)

Mindshare comparison

As of July 2025, in the Configuration Management category, the mindshare of AWS Systems Manager is 10.7%, up from 10.0% compared to the previous year. The mindshare of Microsoft Intune is 10.2%, up from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management

Featured Reviews

Ambe Frankline

Cloud/DevOps Engineer at Innovative Technology Systems

Tracks every action on AWS accounts in a centralized way

Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.

Read full review

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."

"The solution is user-friendly"

"I use AWS Systems Manager primarily for infrastructure management and automation. One of its key benefits is managing patches and updates for our EC2 instances, including both Windows and Linux workloads. It can perform compliance checks on all managed workloads, identifying which systems aren't compliant or haven't been patched."

"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."

"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."

"The store organizes parameters hierarchically, making it easier to configure and control versions. It also ensures scalability and high availability, automatically scaling to handle increasing workloads and providing reliable access to configuration data across multiple AWS availability zones."

"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts"

"The solution's most valuable feature is the change management option. It tracks every action on my AWS accounts in a centralized way, acting like a control tool for me. This is especially useful when working with Kubernetes and AWS ECS services. Additionally, my colleagues and clients often use the application management tools for configuration, parameters, and installations."

More AWS Systems Manager pros

"Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually."

"This product works very well for companies already using the full Microsoft suite."

"The ability to manage devices with different sets of policies is most valuable."

"Fortunately, now everything is streamlined into a single, unified platform."

"Microsoft Intune is unique in providing management for all operating systems, including macOS, Linux, Android, and iOS."

"Intune's most valuable feature is its centralized management capability."

"First of all, the integration with the rest of Microsoft's products is a major win."

"While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier."

More Microsoft Intune pros

Cons

"Lacks sufficient integrations."

"AWS does not have EKS cluster backup."

"Every AWS service comes with some associated costs."

"It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agents, although, for most of the latest EC2 images, the agents come preinstalled. If it could be at the level of Ansible, which is agentless, that would be fantastic. When you compare the solution to Ansible, one of the most widely accepted tools, the agentless feature stands out. So, if the AWS Systems Manager could become agentless, that would be a significant improvement."

"One area that could be enhanced is dynamic configuration management. Additionally, improving integration with other AWS services like Lambda and CloudFormation would be beneficial."

"Ensuring broader OS coverage in patch management could be beneficial for the product."

"Additional features can be added as per customer requirements."

"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."

More AWS Systems Manager cons

"There is room for improvement in integration and security as well."

"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."

"There is room for improvement in the remediation and detection modules, which are currently about eighty percent fully functional."

"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."

"Reporting can be better. Only global administrators can see detailed reports at the moment, and I don't want to use the global admin."

"From an end-user perspective of Microsoft Intune, I haven't experienced any challenges since installation. However, some customers have reported experiencing slowness when using lower versions of the Android system."

"In future releases, I would like to see better integration with Apple products."

"It would be interesting to integrate the server side of Intune. Some group policy updates we have on the Windows Server side and possibly some on the client side could also be included."

More Microsoft Intune cons

Pricing and Cost Advice

"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."

"As we were doing a government project so the government got the project at a very nominal cost."

"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."

"An AWS cloud engineer can bring down the costs."

"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."

"Microsoft Intune is not cost-effective as a standalone product."

"Intune is cost-effective as it is included in some of the Office 365 packages."

"Microsoft licenses are costly."

"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."

"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."

"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."

More Microsoft Intune pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

13%

Government

Manufacturing Company

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about AWS Systems Manager?

With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually.

See all answers

What is your experience regarding pricing and costs for AWS Systems Manager?

Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimize costs according to our use case, time, and frequency.

See all answers

What needs improvement with AWS Systems Manager?

There isn't anything specific I remember at the moment.

See all answers

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...

See all answers

Comparisons

Microsoft Configuration Manager vs AWS Systems Manager

Compared 15% of the time

AWS Config vs AWS Systems Manager

Compared 15% of the time

Red Hat Satellite vs AWS Systems Manager

Compared 11% of the time

Red Hat Ansible Automation Platform vs AWS Systems Manager

Compared 8% of the time

AWS CloudFormation vs AWS Systems Manager

Compared 5% of the time

More AWS Systems Manager Competitors

Jamf Pro vs Microsoft Intune

Compared 11% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 7% of the time

SOTI MobiControl vs Microsoft Intune

Compared 3% of the time

More Microsoft Intune Competitors

Product Reports

Buyer's Guide

Configuration Management

June 2025

Download AWS Systems Manager product report

Buyer's Guide

Microsoft Intune

June 2025

Download Microsoft Intune product report

Also Known As

Amazon Elastic Container Registry

Intune, MS Intune, Microsoft Endpoint Manager

Overview

AWS Systems Manager is a management service that helps you automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems. These capabilities help you define and track system configurations, prevent drift, and maintain software compliance of your EC2 and on-premises configurations. By providing a management approach that is designed for the scale and agility of the cloud but extends into your on-premises data center, Systems Manager makes it easier for you to seamlessly bridge your existing infrastructure with AWS.

Systems Manager is easy to use. Simply access Systems Manager from the EC2 Management Console, select the instances you want to manage, and define the management tasks you want to perform. Systems Manager is available now at no cost to manage both your EC2 and on-premises resources.

Amazon Web Services (AWS)

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

Mitchells and Buzzers, Callaway

Buyer's Guide

AWS Systems Manager vs. Microsoft Intune

June 2025

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