AWS X-Ray vs Cisco Provider Connectivity Assurance comparison

Amazon Web Services (AWS) and Cisco are both solutions in the Application Performance Monitoring (APM) and Observability category. Amazon Web Services (AWS) is ranked #18 with an average rating of 7.4, while Cisco is ranked #39 with an average rating of 8.0. Amazon Web Services (AWS) holds a 1.3% mindshare in APM, compared to Cisco’s 0.9% mindshare. Additionally, 90% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of Cisco users who would recommend it.

AWS X-Ray

Read 11 AWS X-Ray reviews

4,768 Views
4,577 Comparison Views

90% willing to recommend

Cisco Provider Connectivity...

Read 24 Cisco Provider Connectivity Assurance reviews

4,349 Views
2,088 Comparison Views

100% willing to recommend

AWS X-Ray

Cisco Provider Connectivity...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Mar 29, 2026

Accedian Skylight and AWS X-Ray provide robust network and application performance monitoring solutions. AWS X-Ray is favored for its extensive functionalities and perceived value despite a higher cost.

Features: Accedian Skylight offers real-time network performance insights, user-friendly analytics dashboards, and comprehensive troubleshooting tools. AWS X-Ray provides detailed transaction tracing, seamless integration with AWS services, and granular visibility into microservices performance.

Room for Improvement: Accedian Skylight could improve its setup processes and enhance compatibility with non-standard network environments. AWS X-Ray needs better documentation and more user-friendly initial configuration tools.

Ease of Deployment and Customer Service: Accedian Skylight has a straightforward deployment model and commendable customer support, despite a steeper learning curve for some users. AWS X-Ray is highly intuitive within AWS environments but can face integration challenges outside AWS. Customer service for AWS X-Ray is rated highly, particularly for existing AWS users.

Pricing and ROI: Accedian Skylight users highlight cost-effective initial setup with significant long-term ROI due to improved network performance. AWS X-Ray has a higher setup cost, but its advanced features and integration benefits are seen to justify the expense, delivering strong ROI for complex, cloud-native environments.

To learn more, read our detailed AWS X-Ray vs. Cisco Provider Connectivity Assurance Report (Updated: April 2026).

Buyer's Guide

AWS X-Ray vs. Cisco Provider Connectivity Assurance

April 2026

Download the complete report

Helped 893,244 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS X-Ray

Ranking in Application Performance Monitoring (APM) and Observability

18th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Cisco Provider Connectivity...

Ranking in Application Performance Monitoring (APM) and Observability

39th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Monitoring Software (44th)

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 1.3%, down from 3.4% compared to the previous year. The mindshare of Cisco Provider Connectivity Assurance is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
AWS X-Ray	1.3%
Cisco Provider Connectivity Assurance	0.9%
Other	97.8%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Allan Møller

Consult Manager at Conscia

Provides quick insights into service interactions and identifies bottlenecks effortlessly

The challenges we faced with AWS X-Ray were that some of the AWS services we were using did not support it, which we discovered at a later stage. This was potentially a design consideration we should have known about, requiring us to redeploy some services in another SKU version to get it functioning. This is the only challenge, as AWS X-Ray is relatively new. It is important to consider that not all AWS services support it out of the box. My recommendation for AWS X-Ray would be broader support. We have been working in a relatively small area of AWS, using approximately six or seven services, so I have not explored all other available services. In general, the more services it supports, the better it would be. AWS X-Ray should be able to support more services for improved functionality.

Read full review

Pifu Lin

Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.

Addresses connectivity issues with real-time monitoring while offering good local support

I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."

"AWS X-Ray shows us exactly when there are delays, helping us understand the depth of issues and what is happening point-to-point."

"AWS X-Ray is a strong solution and has a smooth integration process."

"The error analysis capabilities of X-Ray are really good."

"I would give AWS X-Ray a nine out of ten overall."

"The most beneficial feature is that it shows a dashboard for performance intervals, which reveals latencies."

"The most important one is compliance. We're able to achieve our regulatory levels. We're able to achieve the security level that we need for the federal government."

"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."

More AWS X-Ray pros

"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."

"When a remote contact complains about a slow application, we can immediately pinpoint the cause of concern."

"Skylight is not used on a daily basis, but when it's used it usually helps to fix a problem pretty fast."

"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."

"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."

"It has clearly saved us money."

"We heavily use the "network analysis" section to dissect and analyze flows."

"APM analysis is much faster than traditional root cause analysis of application problems."

More Cisco Provider Connectivity Assurance pros

Cons

"If you have a small team, it's probably overkill."

"Compared to other open-source tools, AWS X-Ray needs improvement in providing discounts."

"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."

"I do not have any notes in terms of improvements."

"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."

"AWS X-Ray should improve its implementation process to make it easier for developers."

"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."

"Sometimes, the collector agents are confusing to configure initially."

More AWS X-Ray cons

"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."

"Human resource costs can be high when dealing with connection issues."

"This solution is expensive compared to some others."

"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."

"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. Right now, for the most part, I create that data myself."

"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."

"Embed a warning system to a mailbox when it exceeds the threshold for use of bandwidth over a given period of time."

"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."

More Cisco Provider Connectivity Assurance cons

Pricing and Cost Advice

"The solution is a bit expensive."

"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."

"The pricing for AWS X-Ray is a six out of ten."

"The pricing is cheaper than other competing products, which is better for our budgets."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

"It provides value and the cost is not huge."

"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."

"We understand there's a significant cost difference, but have yet to investigate fully."

"Pricing is a little bit expensive."

"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."

More Cisco Provider Connectivity Assurance pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

893,244 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Comms Service Provider

Manufacturing Company

Financial Services Firm

10%

Computer Software Company

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	6
Large Enterprise	9

Questions from the Community

What is your experience regarding pricing and costs for AWS X-Ray?

While I have not compared it with GCP or Azure ( /products/microsoft-azure-reviews ), AWS generally offers cost-effective services. Some services, like Athena ( /products/odyssey-software-athena-eo...

See all answers

What needs improvement with AWS X-Ray?

See all answers

What is your primary use case for AWS X-Ray?

I have been using AWS X-Ray for creating insights to our applications we have developed. It is used to correlate different services in AWS when a transaction happens, allowing us to see the flow of...

See all answers

What needs improvement with Accedian Skylight?

Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.

See all answers

What is your primary use case for Accedian Skylight?

See all answers

What advice do you have for others considering Accedian Skylight?

I'd rate the solution eight out of ten.

See all answers

Comparisons

Sentry vs AWS X-Ray

Compared 9% of the time

Datadog vs AWS X-Ray

Compared 9% of the time

Google Cloud's operations suite (formerly Stackdriver) vs AWS X-Ray

Compared 8% of the time

New Relic vs AWS X-Ray

Compared 6% of the time

More AWS X-Ray Competitors

Dynatrace vs Cisco Provider Connectivity Assurance

Compared 5% of the time

ThousandEyes vs Cisco Provider Connectivity Assurance

Compared 5% of the time

LiveNX vs Cisco Provider Connectivity Assurance

Compared 4% of the time

Splunk AppDynamics vs Cisco Provider Connectivity Assurance

Compared 4% of the time

SolarWinds NPM vs Cisco Provider Connectivity Assurance

Compared 3% of the time

More Cisco Provider Connectivity Assurance Competitors

Product Reports

Buyer's Guide

AWS X-Ray

May 2026

Download AWS X-Ray product report

Buyer's Guide

Cisco Provider Connectivity Assurance

May 2026

Cisco Provider Connectivity Assurance report

Download Cisco Provider Connectivity Assurance product report

Also Known As

No data available

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

Overview

AWS X-Ray offers comprehensive visibility into service flow, aiding in error tracking and regulatory compliance. It enhances performance tuning and real-time tracing, allowing users to effectively analyze, debug, and monitor microservices environments.

AWS X-Ray is leveraged to correlate data effortlessly and analyze logs, providing insightful service flow visibility. It aids in debugging and meeting compliance standards. Users rely on it for identifying bottlenecks, real-time issue tracing, and monitoring latency and endpoints via performance dashboards. While integration is smooth, enhancements in navigation and broader AWS service support are needed. Improving log filtering, KPI visualization, and integration with external APIs would benefit deployments. Costs and configuration complexities also present areas for improvement.

What are the key features of AWS X-Ray?

Error Tracking: Correlating data automatically for streamlined error identification.
Service Flow Visibility: Comprehensive insights into service interactions and performance.
Performance Tuning: Identifying bottlenecks and optimizing application performance.
Real-Time Tracing: Effective tracing of requests and issues in real-time.
Latency Checks: Monitoring latency across services to ensure prompt response times.

What benefits should users look for in AWS X-Ray?

Efficient Debugging: Streamlined debugging leading to faster issue resolution.
Compliance Support: Assistance in achieving regulatory and security compliance standards.
Insightful Metrics: Access to trace metrics for detailed analysis and decision-making.
Performance Monitoring: Comprehensive monitoring capabilities for system performance.
Cost Management: Analysis of costs associated with tracing and monitoring.

Organizations in microservices environments use AWS X-Ray to gain insight into system behavior by tracing HTTP requests, monitoring performance, and identifying vulnerabilities. It is integrated with other AWS tools to enhance performance monitoring and code execution analysis, ensuring efficient detection of errors and improvement opportunities.

Amazon Web Services (AWS)

Cisco Provider Connectivity Assurance is known for its user-friendly approach to network analysis and performance monitoring. It excels in real-time diagnostics, helping organizations quickly resolve network issues and optimize performance effortlessly.

Cisco Provider Connectivity Assurance focuses on comprehensive network troubleshooting and performance monitoring, assisting in identifying bottlenecks and analyzing applications. Real-time data collection and evaluation ensure IT infrastructure efficiency. With active monitoring of latency, jitter, and throughput, users maintain smooth operations across multiple sites and applications. While highly effective, improvements in data handling, protocol support, and dashboard aesthetics are suggested to enhance user experience.

What are the key features of Cisco Provider Connectivity Assurance?

Flow Matrices: Advanced analysis of network paths and traffic distribution.
SQL and DNS Analysis: In-depth insights into database and domain queries for troubleshooting.
Bandwidth Assessment: Evaluation of network capacity and utilization for performance optimization.
Real-time TWAMP Monitoring: Tracks network performance using Two-Way Active Measurement Protocol.
Application Performance Modules: Monitors the performance of various applications and services.
Customizable Dashboards: Personalized views for tracking critical network metrics and trends.
PCAP Capturing: Detailed packet analysis using tools like Wireshark for deeper insights.

What benefits and ROI should users look for in reviews?

Ease of Use: Intuitive design allowing users to swiftly diagnose network issues.
Comprehensive Monitoring: Enhanced visibility of network activity for better control.
Performance Efficiency: Optimization of throughput, reducing downtimes and improving service delivery.
Cost-Effectiveness: Balances features and functionality with competitive pricing for better ROI.

In industries such as telecommunications and finance, where network reliability is crucial, Cisco Provider Connectivity Assurance offers critical network performance insights. It supports high-demand environments by providing data-driven decisions, ensuring infrastructures handle increased loads efficiently.

Cisco

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

Buyer's Guide

AWS X-Ray vs. Cisco Provider Connectivity Assurance

April 2026

Free Report: AWS X-Ray vs. Cisco Provider Connectivity Assurance

Find out what your peers are saying about AWS X-Ray vs. Cisco Provider Connectivity Assurance and other solutions. Updated: April 2026.

DOWNLOAD NOW

893,244 professionals have used our research since 2012.

See our AWS X-Ray vs. Cisco Provider Connectivity Assurance report.

See our list of best Application Performance Monitoring (APM) and Observability vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.