Axcient x360Recover vs Infrascale Backup & Disaster Recovery comparison

Axcient and Infrascale are both solutions in the Disaster Recovery as a Service category. Axcient is ranked #13, while Infrascale is ranked #5 with an average rating of 9.0. Axcient holds a 2.2% mindshare in DRS, compared to Infrascale’s 6.3% mindshare. Additionally, 100% of Axcient users are willing to recommend the solution, compared to 91% of Infrascale users who would recommend it.

Axcient x360Recover

Read 1 Axcient x360Recover review

375 Views
345 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

Read 19 Infrascale Backup & Disaster Recovery reviews

4,436 Views
577 Comparison Views

91% willing to recommend

Axcient x360Recover

Infrascale Backup & Disaste...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Axcient x360Recover and Infrascale Backup & Disaster Recovery based on real PeerSpot user reviews.

Find out what your peers are saying about Broadcom, Microsoft, datto and others in Disaster Recovery as a Service.

To learn more, read our detailed Disaster Recovery as a Service Report (Updated: April 2026).

Buyer's Guide

Disaster Recovery as a Service

April 2026

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Helped 893,438 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Axcient x360Recover

Ranking in Disaster Recovery as a Service

13th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Disaster Recovery as a Service

5th

Average Rating

9.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Backup and Recovery (24th), Cloud Backup (22nd), Disaster Recovery (DR) Software (16th), SaaS Backup (11th)

Mindshare comparison

As of May 2026, in the Disaster Recovery as a Service category, the mindshare of Axcient x360Recover is 2.2%, up from 1.5% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 6.3%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery as a Service Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	6.3%
Axcient x360Recover	2.2%
Other	91.5%

Disaster Recovery as a Service

Featured Reviews

reviewer1267455

Director of Field Strategy at a tech services company with 11-50 employees

State-of-the-art disaster recovery

One of the areas that I would absolutely say that they should improve, is the recovery from the backup when you're running in a failover mode. In other words, if I have to bring the server online on the appliance (so I'm running on the backup image), there should be a way for me to replicate back to or restore back to the hardware or the original source, and then, in the end, you would do a Delta sync and switch over. As of today, I have to shut everything down and the entire resource has to be offline while I'm doing the recovery. So having the ability to kind of recover while running would be a great feature to have. Also, when you failover to the appliance, it doesn't retain the IP information. I have to go in and update the IP information for each of the boxes that I have to fill up. If you're only doing one or two, it's not really a big deal, but if you had to failover, for example, 10-12 boxes because an entire EM infrastructure went down hardware-wise for some reason, you have to know all those IPs and go in and set them up and restart them — that can take a little bit of time. So retaining the IP information would be great.

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Vivek_Jaiswal

Cyber Security Senior Specialist at a tech vendor with 10,001+ employees

Cloud backups have strengthened ransomware recovery and now protect critical business data

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's super stable. We really like it."

"When we started working with that customer, it was a really simple product that works really well."

"The experience that we have had with this product is generally good."

"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."

"The biggest lesson that I have learned from using this product is that we should have switched years before we did."

"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."

"Infrascale has been great for us and for the relationship with this client."

"If you want something that works and is reliable, here it is."

"It works a treat and does the job perfectly."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features, because if our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

More Infrascale Backup & Disaster Recovery pros

Cons

"As of today, I have to shut everything down and the entire resource has to be offline while I'm doing the recovery. So having the ability to kind of recover while running would be a great feature to have."

"As of today, I have to shut everything down and the entire resource has to be offline while I'm doing the recovery."

"The customer was probably down for about three days; this was a very difficult situation for us to be in."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

"When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"I believe that (if I'm not mistaken), there are a couple of different pricing models."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"I appreciate their pricing. We went for this solution for its pricing."

"Our licensing fees are billed every four months."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Construction Company

14%

Healthcare Company

13%

Financial Services Firm

10%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	18
Large Enterprise	4

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

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What needs improvement with Infrascale Platform?

What I would like to see improved or enhanced in Infrascale Backup & Disaster Recovery includes additional features for scalability.

See all answers

What is your primary use case for Infrascale Platform?

I can describe a few use cases for Infrascale Backup & Disaster Recovery, which we primarily use for data protection and recovery.

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Product Reports

Buyer's Guide

Disaster Recovery as a Service

April 2026

Download Axcient x360Recover product report

Buyer's Guide

Infrascale Backup & Disaster Recovery

May 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

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Infrascale Platform

Overview

Axcient x360Recover offers reliable data protection and disaster recovery, tailored for businesses needing a comprehensive backup solution. It combines modern features with ease of use, making it suitable for those who require robust protection in IT environments.

Axcient x360Recover is crafted to meet the needs of businesses looking for reliable data backup and swift disaster recovery capabilities. It streamlines the process of protecting data, ensuring minimal downtime and continuity. This service caters to IT professionals who value efficient and effective data protection mechanisms. Its intuitive interface allows for easy deployment, management, and scaling, accommodating both small businesses and larger organizations.

What are the most important features of Axcient x360Recover?

Fast Recovery: Provides swift access to stored data, minimizing operational disruption.
Cloud Storage: Ensures data is securely stored offsite for added protection.
Ransomware Defense: Offers robust protections against ransomware threats.
Incremental Backups: Saves only changed data, reducing storage requirements.

What benefits and ROI should be expected from Axcient x360Recover?

Cost Efficiency: Reduces expenses through significant storage and bandwidth savings.
Business Continuity: Ensures ongoing operations in case of data loss incidents.
Time Savings: Simplifies backup processes, freeing up valuable time for IT staff.

In industries like healthcare, finance, and education, Axcient x360Recover is implemented to address stringent data security and compliance requirements. Organizations in these fields benefit from its ability to safeguard sensitive data while ensuring rapid recovery, which is crucial in maintaining trust and operational continuity.

Axcient

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

Sample Customers

Ford Bacon & Davis, Torrance Casting, Northeast Valley Health Corporation, Bartlett Cocke General Contractors, Bruno Gerbino and Soriano, IronEdge Group, The Pennington School, NSK, Datasafe, InPursuit Solutions, Borough of West Chester

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

Disaster Recovery as a Service

April 2026

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