Azure Backup vs BackupAssist comparison

Why PeerSpot?

Microsoft and BackupAssist are both solutions in the Backup and Recovery category. Microsoft is ranked #22 with an average rating of 7.6, while BackupAssist is ranked #61. Microsoft holds a 1.1% mindshare in BRS, compared to BackupAssist’s 0.8% mindshare. Additionally, 92% of Microsoft users are willing to recommend the solution, compared to 100% of BackupAssist users who would recommend it.

Azure Backup

Read 60 Azure Backup reviews

6,918 Views
6,641 Comparison Views

92% willing to recommend

BackupAssist

Read 5 BackupAssist reviews

2,921 Views
2,804 Comparison Views

100% willing to recommend

Azure Backup

BackupAssist

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

BackupAssist and Azure Backup are two prominent solutions in the data backup market. Azure Backup is perceived to have the upper hand due to its richer feature set and seamless integration with Microsoft services, despite higher costs.

Features: BackupAssist's local backup and disaster recovery capabilities receive positive feedback. It is easy to deploy and manage, especially in small to medium-sized environments. Azure Backup is praised for seamless integration with other Microsoft services and environments. Its extensive cloud backup features make it highly versatile. Azure Backup can scale well for larger enterprises.

Room for Improvement: BackupAssist has limitations in cloud backup features and lacks advanced functionalities. Users suggest enhancements in these areas. Azure Backup needs better offline backup options and improved technical support. Enhancing offline options and support responsiveness would benefit Azure Backup.

Ease of Deployment and Customer Service: BackupAssist is easy to deploy and manage, receiving positive customer service feedback. Azure Backup, while scalable, is more complex to deploy and has mixed reviews regarding customer service responsiveness. BackupAssist's simpler deployment is favored, while Azure's scalability is valued.

Pricing and ROI: BackupAssist is noted for lower setup costs and faster ROI for smaller businesses. Azure Backup, though more expensive initially, offers better long-term value for larger enterprises due to its comprehensive features. BackupAssist has pricing advantages for cost-sensitive users, whereas Azure Backup is seen as a worthy investment for larger-scale operations.

To learn more, read our detailed Azure Backup vs. BackupAssist Report (Updated: November 2026).

Buyer's Guide

Azure Backup vs. BackupAssist

November 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Azure Backup

Ranking in Backup and Recovery

22nd

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

BackupAssist

Ranking in Backup and Recovery

61st

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of Azure Backup is 1.1%, down from 2.1% compared to the previous year. The mindshare of BackupAssist is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Azure Backup	1.1%
BackupAssist	0.8%
Other	98.1%

Backup and Recovery

Featured Reviews

Sanjay Sahu

Project Manager at Capgemini

Has supported secure data storage with incremental backups and centralized monitoring

Azure Backup supports all the features that we need, so additional features are not an immediate need for me. The documentation for Azure Backup seems okay for me; it is good overall, but it should be more descriptive for each item. It should elaborate more on how backup and restore are fulfilled in different scenarios. One of the reviews indicates that Azure Backup needs improvements for specific backup options beyond just full VM snapshots. I believe it should be improved actually. Regarding specific backup options, I say there should be improvements compared to how they provided them in older days.

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RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automation provides us more time to work on other tasks, avoiding repetitive tasks and saving hours that we can allocate elsewhere. This gives more free time for involvement in other activities instead of repetitive data pulling."

"There is only one feature, and that is the backup."

"The initial setup was very easy."

"The solution helped us use R2 RBO to back up frequently."

"The feature that I have found the most valuable is that it is easy to create a backup by using Azure Backup. It also has a good user interface and nice features for sending notifications when any backup fails or there is a change in the status of virtual machines."

"Azure Backup has increased the productivity of our connection, and on top of that, it has helped to reduce the operating cost of our organization."

"The feature I find most effective in Azure Backup is the high-level restore."

"All of the core features are valuable to us."

More Azure Backup pros

"Now that we are using the solution, we get notified online when our backups are done."

"I find BackupAssist very convenient to work on and I really like its user interface."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"I would definitely recommend this solution to others."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I have found that the backups are usually very successful."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

More BackupAssist pros

Cons

"One of the reviews indicates that Azure Backup needs improvements for specific backup options beyond just full VM snapshots. I believe it should be improved actually."

"My company faces a lot of difficulties in restoring any encrypted VM backup."

"Azure Backup's licensing model is very challenging because it doesn't give a clear picture."

"I would like to see better pricing."

"The integration with the record database and integration with other applications will be good, especially with the database piece."

"For companies frequently accessing data or not using Microsoft Azure, the solution may not be very helpful."

"Areas of Azure Backup that have room for improvement include the VM backup, which creates multiple snapshots. When I select a snapshot every two days, it creates numerous snapshots, but during restoration, it provides only very few of them for the full restore."

"We would like to see some kind of notification given to the user that a file was not synchronized well or what may have happened."

More Azure Backup cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"Has a few problems working with snapshots time-outs and failed backups."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"In the future I would like to see more support for Linux."

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"It stopped doing my backups after I did the last update on it."

Pricing and Cost Advice

"Pay as you go is the pricing model."

"The product's pricing is a three or four out of ten, where one is inexpensive, and ten is costly."

"The price is pretty good, maybe $30 for a machine, I can't complain."

"The product is neither too expensive nor too cheap."

"Licensing fees are paid on a monthly basis."

"It is incredibly cost-effective and offers fixed pricing, with no additional fees for the licensing."

"Considering the fact that our company's enterprise-sized customers use the solution, the product's price is fine and is not on the higher side of the spectrum."

"Azure Backup can be expensive if you are not vigilant about your storage steering."

More Azure Backup pricing and cost advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

12%

Manufacturing Company

10%

Outsourcing Company

Construction Company

29%

Comms Service Provider

19%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	11
Large Enterprise	25

No data available

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?

Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...

See all answers

What is your experience regarding pricing and costs for Azure Backup?

The pricing of Azure Backup is fine; it is a low-cost solution.

See all answers

What needs improvement with Azure Backup?

Azure Backup can be improved by providing an option and a utility so we can restore quickly instead of any manual intervention. Restoration times require manual backup and manual interventions, and...

See all answers

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Product Reports

Buyer's Guide

Azure Backup

October 2026

Download Azure Backup product report

Buyer's Guide

BackupAssist

October 2026

Download BackupAssist product report

Overview

Azure Backup provides efficient data protection with features like fast recovery and encryption. It integrates seamlessly with Azure services, offering scalable, secure storage solutions. Users benefit from straightforward configurations and flexible retention, although improvements in hybrid integration are needed.

Azure Backup stands out with its comprehensive data protection capabilities, including features such as incremental backups and geo-replication. It ensures consistent security and performance through its scalability and redundancy. Users find the platform cost-effective and appreciate its seamless integration with Azure services. While Azure Backup excels in many areas, such as ease of use and robust monitoring, challenges persist in hybrid environment integration and application-level backups.

What key features does Azure Backup offer?

Ease of use: Features straightforward configuration and incremental backups.
Fast recovery: Supports rapid data restoration with geo-replication.
Advanced protection: Provides encryption and flexible retention options for data security.
Seamless integration: Works well with Azure services for a unified experience.
User-friendly management: Offers robust monitoring and reporting tools.

What advantages should users expect from Azure Backup?

Cost-effectiveness: Provides affordable data protection solutions.
Scalability: Ensures consistent performance with cloud scalability.
Security: Enhances data security with advanced encryption features.
Efficiency: Simplifies backup processes with efficient scheduling.

Azure Backup is widely used in sectors requiring robust data protection, such as financial services, healthcare, and government. It is ideal for organizations looking to back up virtual machines, manage disaster recovery, or support cloud migrations. Its adaptability allows businesses to safeguard SAP workloads and SQL databases efficiently.

Microsoft

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Buyer's Guide

Azure Backup vs. BackupAssist

November 2026

Free Report: Azure Backup vs. BackupAssist

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