Azure Backup vs BackupAssist comparison

Microsoft and BackupAssist are both solutions in the Backup and Recovery category. Microsoft is ranked #17 with an average rating of 7.9, while BackupAssist is ranked #62. Microsoft holds a 1.3% mindshare in BRS, compared to BackupAssist’s 0.8% mindshare. Additionally, 92% of Microsoft users are willing to recommend the solution, compared to 100% of BackupAssist users who would recommend it.

Azure Backup

Read 60 Azure Backup reviews

5,645 Views
5,419 Comparison Views

92% willing to recommend

BackupAssist

Read 5 BackupAssist reviews

1,735 Views
1,683 Comparison Views

100% willing to recommend

Azure Backup

BackupAssist

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

BackupAssist and Azure Backup are two prominent solutions in the data backup market. Azure Backup is perceived to have the upper hand due to its richer feature set and seamless integration with Microsoft services, despite higher costs.

Features: BackupAssist's local backup and disaster recovery capabilities receive positive feedback. It is easy to deploy and manage, especially in small to medium-sized environments. Azure Backup is praised for seamless integration with other Microsoft services and environments. Its extensive cloud backup features make it highly versatile. Azure Backup can scale well for larger enterprises.

Room for Improvement: BackupAssist has limitations in cloud backup features and lacks advanced functionalities. Users suggest enhancements in these areas. Azure Backup needs better offline backup options and improved technical support. Enhancing offline options and support responsiveness would benefit Azure Backup.

Ease of Deployment and Customer Service: BackupAssist is easy to deploy and manage, receiving positive customer service feedback. Azure Backup, while scalable, is more complex to deploy and has mixed reviews regarding customer service responsiveness. BackupAssist's simpler deployment is favored, while Azure's scalability is valued.

Pricing and ROI: BackupAssist is noted for lower setup costs and faster ROI for smaller businesses. Azure Backup, though more expensive initially, offers better long-term value for larger enterprises due to its comprehensive features. BackupAssist has pricing advantages for cost-sensitive users, whereas Azure Backup is seen as a worthy investment for larger-scale operations.

To learn more, read our detailed Azure Backup vs. BackupAssist Report (Updated: April 2026).

Buyer's Guide

Azure Backup vs. BackupAssist

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Azure Backup

Ranking in Backup and Recovery

17th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

BackupAssist

Ranking in Backup and Recovery

62nd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (13th)

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Azure Backup is 1.3%, down from 3.4% compared to the previous year. The mindshare of BackupAssist is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Azure Backup	1.3%
BackupAssist	0.8%
Other	97.9%

Backup and Recovery

Featured Reviews

Sanjay Sahu

Project Manager at Capgemini

Has supported secure data storage with incremental backups and centralized monitoring

Azure Backup supports all the features that we need, so additional features are not an immediate need for me. The documentation for Azure Backup seems okay for me; it is good overall, but it should be more descriptive for each item. It should elaborate more on how backup and restore are fulfilled in different scenarios. One of the reviews indicates that Azure Backup needs improvements for specific backup options beyond just full VM snapshots. I believe it should be improved actually. Regarding specific backup options, I say there should be improvements compared to how they provided them in older days.

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RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automation provides us more time to work on other tasks, avoiding repetitive tasks and saving hours that we can allocate elsewhere. This gives more free time for involvement in other activities instead of repetitive data pulling."

"To this point, I have not run across any issues that are blocking; my advice to anybody who is considering this solution is to go ahead and use it because it works and is a good service on the platform."

"I like that it's a stable solution and their support is good. I think Microsoft's commercial force is superior."

"We are happy with this product and have not found any issues while using it."

"Setting up Azure Backup is straightforward and the total deployment time was about a month."

"When it comes to Azure Backup, the advantage is that it's native and it's very easy to configure. We don't require a separate tool or manage something on a separate server. At the backend, it's managed by Microsoft itself, and we don't need to manage it."

"The most valuable feature of Azure Backup is the native backup capabilities."

"I have no issues with the stability at all. So I don't necessarily care about the stability of the product. I look more at whether or not can I recover. And I haven't had a failed recovery yet. I've got no failed recoveries of all my years."

More Azure Backup pros

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

"I find BackupAssist very convenient to work on and I really like its user interface."

"I have found that the backups are usually very successful."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"Now that we are using the solution, we get notified online when our backups are done."

"I would definitely recommend this solution to others."

More BackupAssist pros

Cons

"There is a limitation of 99 files restores per day which means that we can't complete a huge file restore. We would like Azure to increase the number of the possible file restorations."

"Azure sometimes provides reliable recovery that can be slow for large-scale scenarios."

"The price of this solution should be lowered because it is the biggest complaint from my customers."

"We would like to see some kind of notification given to the user that a file was not synchronized well or what may have happened."

"It still does not have a lot of customization, especially if your workloads are not in Azure."

"I would like to have the option to increase the frequency of the backups. Azure Backup does backups on an hourly basis, but I would prefer it to take backups more often."

"To make it a ten, it should have the ability to extend the retention and to perform a copy of the data outside of the subscription - with no additional costs."

"The user interface is a little bit confusing and it could be better."

More Azure Backup cons

"In the future I would like to see more support for Linux."

"It stopped doing my backups after I did the last update on it."

"Has a few problems working with snapshots time-outs and failed backups."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It stopped doing my backups after I did the last update on it."

More BackupAssist cons

Pricing and Cost Advice

"Azure Backup is a product that is priced at a cheap rate, and it is a great tool."

"Azure Backup is a moderately priced solution."

"We are paying about $100,000 USD per year, just for a couple of servers."

"This is an expensive solution in the Bangladesh marketplace."

"It is a bit costly initially, but it is well worth it in the long run, especially for fighting against a number of threats, such as ransomware, which the IT industry is facing."

"It is a very cheap cloud solution."

"Pay as you go is the pricing model."

"It is incredibly cost-effective and offers fixed pricing, with no additional fees for the licensing."

More Azure Backup pricing and cost advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

Manufacturing Company

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	12
Large Enterprise	23

No data available

Questions from the Community

How does Azure Backup differ from Veeam Backup & Replication?

Veeam has a version for Azure but there are organizations, like ours, that are considering moving to an Azure environment and wonder if Azure Backup is better than Veeam Backup and Replication (Vee...

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What do you like most about Azure Backup?

Azure Backup is easy to configure and restore.

See all answers

What is your experience regarding pricing and costs for Azure Backup?

The pricing of Azure Backup is fine; it is a low-cost solution.

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Product Reports

Buyer's Guide

Azure Backup

May 2026

Download Azure Backup product report

Buyer's Guide

BackupAssist

May 2026

Download BackupAssist product report

Overview

Azure Backup provides efficient data protection with features like fast recovery and encryption. It integrates seamlessly with Azure services, offering scalable, secure storage solutions. Users benefit from straightforward configurations and flexible retention, although improvements in hybrid integration are needed.

Azure Backup stands out with its comprehensive data protection capabilities, including features such as incremental backups and geo-replication. It ensures consistent security and performance through its scalability and redundancy. Users find the platform cost-effective and appreciate its seamless integration with Azure services. While Azure Backup excels in many areas, such as ease of use and robust monitoring, challenges persist in hybrid environment integration and application-level backups.

What key features does Azure Backup offer?

Ease of use: Features straightforward configuration and incremental backups.
Fast recovery: Supports rapid data restoration with geo-replication.
Advanced protection: Provides encryption and flexible retention options for data security.
Seamless integration: Works well with Azure services for a unified experience.
User-friendly management: Offers robust monitoring and reporting tools.

What advantages should users expect from Azure Backup?

Cost-effectiveness: Provides affordable data protection solutions.
Scalability: Ensures consistent performance with cloud scalability.
Security: Enhances data security with advanced encryption features.
Efficiency: Simplifies backup processes with efficient scheduling.

Azure Backup is widely used in sectors requiring robust data protection, such as financial services, healthcare, and government. It is ideal for organizations looking to back up virtual machines, manage disaster recovery, or support cloud migrations. Its adaptability allows businesses to safeguard SAP workloads and SQL databases efficiently.

Microsoft

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

Sample Customers

Russell Reynolds Associates, Somerset County Council, Kardem, PCL Construction

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Buyer's Guide

Azure Backup vs. BackupAssist

April 2026

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