

Zapier and Azure Data Factory operate in the automation and data integration space, catering to different user needs with distinct strengths. Zapier has an edge in ease of use and quick setup due to its intuitive interface, whereas Azure Data Factory is preferred for its robust capabilities in complex data workflows, albeit with a greater technical requirement.
Features: Zapier connects a wide range of apps, enabling task automation without coding through a user-friendly point-and-click method. It offers a vast library of Zaps for efficient workflow setups. Azure Data Factory, on the other hand, excels in ETL processes necessary for enterprise data transformation and integration, leveraging its strengths within the Azure ecosystem to manage complex data tasks effectively.
Room for Improvement: Zapier users would like enhanced support, additional app integrations, and improved error management. Azure Data Factory users seek a revised pricing model and better real-time data capabilities. There is also demand for improved integration with SAP and third-party systems alongside comprehensive documentation.
Ease of Deployment and Customer Service: Zapier is praised for its simplicity, often not requiring technical support, although support response time could improve. Azure Data Factory requires technical expertise for setup, and while support quality is appreciated, users desire faster assistance and user-friendly guidance.
Pricing and ROI: Zapier's pricing is scalable but can be costly with extensive use. Its straightforward setup offers high ROI for beginners and small businesses. Azure Data Factory's usage-based pricing can escalate with data processing needs, yet it delivers savings in large-scale environments due to its efficient data management, proving valuable for enterprises.
Our stakeholders and clients have expressed satisfaction with Azure Data Factory's efficiency and cost-effectiveness.
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
The technical support from Microsoft is rated an eight out of ten.
The technical support is responsive and helpful
The technical support for Azure Data Factory is generally acceptable.
Their technical support is good; they respond promptly and are very helpful.
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
The experience was positive with prompt responses from their team.
Azure Data Factory is highly scalable.
Zapier is suitable for small or simpler automation but not for complex ones.
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
The solution has a high level of stability, roughly a nine out of ten.
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
Incorporating more dedicated API sources to specific services like HubSpot CRM or Salesforce would be beneficial.
Sometimes, the compute fails to process data if there is a heavy load suddenly, and it doesn't scale up automatically.
There is a problem with the integration with third-party solutions, particularly with SAP.
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
Having flexibility in creating more complex automation would eliminate the need to transform data within the source or destination.
The pricing is cost-effective.
It is considered cost-effective.
The pricing is in accordance with market standards and even lower in some cases.
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
It connects to different sources out-of-the-box, making integration much easier.
The platform excels in handling major datasets, particularly when working with Power BI for reporting purposes.
Regarding the integration feature in Azure Data Factory, the integration part is excellent; we have major source connectors, so we can integrate the data from different data sources and also perform basic transformation while transforming, which is a great feature in Azure Data Factory.
They have approximately 7,000 connections.
The automation capabilities are impressive.
Creating integration points through webhooks is particularly useful for anyone working on integration projects.
| Product | Market Share (%) |
|---|---|
| Azure Data Factory | 3.2% |
| Zapier | 0.7% |
| Other | 96.1% |

| Company Size | Count |
|---|---|
| Small Business | 31 |
| Midsize Enterprise | 19 |
| Large Enterprise | 57 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 10 |
| Large Enterprise | 7 |
Azure Data Factory efficiently manages and integrates data from various sources, enabling seamless movement and transformation across platforms. Its valuable features include seamless integration with Azure services, handling large data volumes, flexible transformation, user-friendly interface, extensive connectors, and scalability. Users have experienced improved team performance, workflow simplification, enhanced collaboration, streamlined processes, and boosted productivity.
Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.
By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.
What Features Stand Out in Zapier?In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.
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