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Azure OpenAI vs OpenVINO comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure OpenAI
Ranking in AI Development Platforms
2nd
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
36
Ranking in other categories
No ranking in other categories
OpenVINO
Ranking in AI Development Platforms
13th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the AI Development Platforms category, the mindshare of Azure OpenAI is 7.5%, down from 8.7% compared to the previous year. The mindshare of OpenVINO is 1.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Development Platforms Mindshare Distribution
ProductMindshare (%)
Azure OpenAI7.5%
OpenVINO1.8%
Other90.7%
AI Development Platforms
 

Featured Reviews

MA
Consultant/Owner at Transc byte
Intelligent incident remediation has improved and medical summaries are generated automatically
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge base and feed it so that it will learn from that knowledge base. This differs from other local LLMs that I can train directly. For integration of Azure OpenAI with other Azure services, I would rate it five out of ten because it is an open Azure product and integrations work well with Azure services. However, when it comes to services outside of Azure, integration is quite difficult and requires more exploration. It is not as convenient. The point for improvement is integration with third-party services, which has a gap that needs addressing. Regarding other points for improvement for Azure OpenAI, Azure OpenAI is performing well overall, but I believe their models should offer local dedicated models for customers. All data sent to the current models goes to public models. Azure OpenAI should provide solutions to deliver local dedicated models for customers and should enable model training based on customer data. Customers are mostly concerned about their data, so this option is not feasible as currently structured. Even if it were dedicated for the customer and not used by others, it still does not align with compliance requirements because it remains an open model.
Mahender Reddy Pokala - PeerSpot reviewer
AI Developer at University of Chicago
Improved model deployment on edge devices, but compatibility and scalability present challenges
I found OpenVINO's ability to convert custom models into its format particularly beneficial, as businesses sometimes require unique models specific to their use cases. Utilizing OpenVINO allowed me to run these custom models on devices directly, which I found quite impressive. Additionally, the Model Zoo offered by OpenVINO added value to the product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very powerful. It allows users to query our documents using natural language and receive answers in the same way. This makes our product information much more accessible than traditional keyword-based search."
"OpenAI's models are more mature than Watson's. They offer a wider range of features and provide richer outputs."
"It is easy to integrate and develop a solution. Most customers are concerned about the security of their data and how cost-effective it is. We have developed some methodologies so that our customers will not be charged too much for these OpenAI services but will still get the same kind of performance and results. It's all developed on Azure, so customers also see its benefit."
"The most valuable features include analyzing comments and preparing requests for customers, making emails easier and faster."
"I would rate it a nine out of ten."
"Azure OpenAI is used as chat services, allowing me to replace human tasks with analytical capabilities."
"The most valuable feature of Azure OpenAI stems from the GPT-3.5 models it provides to its users."
"The document intelligence feature has significantly aided in our operations, facilitating the creation of descriptive content."
"The runtime of OpenVINO is highly valuable for running different computer vision models."
"The solution's ability to stream data directly from camera inputs is the most valuable aspect for us."
"The features for model comparison, the feature for model testing, evaluation, and deployment are very nice, and it can work almost with all the models."
"Intel's support team is very good."
"The initial setup is quite simple."
"The benefit from using OpenVINO is that NVIDIA is dominating the market of GPUs and they set the price, so if I am able to run an LLM doing inference in commodity hardware, I am saving costs."
"Compared to Jetson Nano or Jetson TX2, or Jetson Xavier, OpenVINO is a much more cost-effective solution."
"One positive aspect about OpenVINO is that it supports more frameworks than the Google Coral TPU."
 

Cons

"The product must improve its dashboards."
"Azure OpenAI is not an optimized tool yet, making it one of its shortcomings where improvements are required."
"The product features themselves are fine. However, with Microsoft scaling the service so much, the support structure needs to keep pace. When solving complex issues, the process of interacting with Microsoft can be quite time-consuming."
"We encountered challenges related to question understanding."
"Our customers are worried about data management, ethical, and security issues."
"We are awaiting the new updates like multi-model capabilities."
"One area for improvement is providing more flexibility in configuration and connectivity with external tools."
"There is room for improvement in their support services."
"The model optimization is a little bit slow — it could be improved."
"It has some disadvantages because when you're working with very complex models, neural networks, if OpenVINO cannot convert them automatically and you have to do a custom layer and later add it to the model, it is difficult."
"I think that it's not properly designed for scalability. It's designed for other purposes, specifically to be able to use Intel hardware and run inference using generative models or deep learning models in Intel hardware."
"At this point, the product could probably just use a greater integration with more machine learning model tools."
"I couldn't get it to run on my Raspberry Pi 4 because the software packages to download were no longer available."
"It would be great if OpenVINO could convert new models into its format more quickly."
"Scalability is a challenge with OpenVINO, particularly when I try to connect multiple streams of input or run multiple edge devices consecutively."
 

Pricing and Cost Advice

"The cost is pretty high. Even by US standards, you would find it high."
"The cost is quite high and fixed."
"According to the negotiations taking place and the contract, there is a need to make either monthly or yearly payments to use the solution."
"The licensing is interaction-based, meaning transactional. It's reasonably priced for now."
"It's a token-based system, so you pay per token used by the model."
"The solution's pricing depends on the services you will deploy."
"The cost structure depends on the volume of data processed and the computational resources required."
"The tool costs around 20 dollars a month."
"We didn't have to pay for any licensing with Intel OpenVINO. Everything is available on their site and easily downloadable for free."
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Top Industries

By visitors reading reviews
Outsourcing Company
9%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
15%
Manufacturing Company
14%
Financial Services Firm
10%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise19
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Azure OpenAI?
In terms of pricing for Azure OpenAI, I would rate it as average compared to Gemini. Currently, Gemini is becoming increasingly popular, which prompts leadership to consider a switch primarily due ...
What needs improvement with Azure OpenAI?
The customization option in Azure OpenAI is quite challenging because any customization must be done through the knowledge base since Azure OpenAI models cannot be trained. I must build a knowledge...
What is your primary use case for Azure OpenAI?
Azure OpenAI's main use case for me involves defining solutions for incident remediation where AI provides intelligence to solve problems, perform root cause analysis, or triage incidents or change...
What needs improvement with OpenVINO?
I have heard good things about OpenVINO. It doesn't consume much current for external GPU usage. However, it has some downsides because I couldn't get it to run on my Raspberry Pi 4. While not spec...
What is your primary use case for OpenVINO?
I wanted to use OpenVINO for my Raspberry Pi to analyze my sleep with a night vision camera and to improve GPU performance on my Raspberry Pi. I would have used OpenVINO's Model Optimizer feature t...
 

Overview

Find out what your peers are saying about Azure OpenAI vs. OpenVINO and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.