BackupAssist vs Dell Avamar comparison

BackupAssist and Dell Technologies are both solutions in the Backup and Recovery category. BackupAssist is ranked #68, while Dell Technologies is ranked #9 with an average rating of 8.0. BackupAssist holds a 0.6% mindshare in BRS, compared to Dell Technologies’s 1.9% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 87% of Dell Technologies users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

981 Views
942 Comparison Views

100% willing to recommend

Dell Avamar

Read 90 Dell Avamar reviews

5,701 Views
5,245 Comparison Views

87% willing to recommend

BackupAssist

Dell Avamar

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Dell Avamar and BackupAssist are data backup solutions. Dell Avamar has the upper hand in extensive features, while BackupAssist offers superior value in specific contexts.

Features: Dell Avamar offers advanced deduplication, support for a wide range of platforms, and high performance. BackupAssist is known for its ease of use, high reliability, and scripting support.

Room for Improvement: Dell Avamar has a steep learning curve, complex initial setup, and needs more intuitive processes. BackupAssist should enhance its cloud options, expand integration capabilities, and increase functionality.

Ease of Deployment and Customer Service: Dell Avamar’s deployment requires thorough planning and expert help, though its customer service is well-regarded. BackupAssist offers an easy deployment process and receives positive feedback for customer service.

Pricing and ROI: Dell Avamar has higher initial setup costs but provides strong ROI through performance over time. BackupAssist is affordable with good ROI for straightforward backup needs.

To learn more, read our detailed BackupAssist vs. Dell Avamar Report (Updated: February 2026).

Buyer's Guide

BackupAssist vs. Dell Avamar

February 2026

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

68th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (15th)

Dell Avamar

Ranking in Backup and Recovery

9th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Deduplication Software (5th)

Mindshare comparison

As of February 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.6%, up from 0.2% compared to the previous year. The mindshare of Dell Avamar is 1.9%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Dell Avamar	1.9%
BackupAssist	0.6%
Other	97.5%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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SamuelThomas

Consultant at Key Information Technology L.L.C.

Have supported critical environments despite room for improvement in legacy backup options

It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"I have found that the backups are usually very successful."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"Graphically, it's very user interactive. It's got a very nice interface."

"The most valuable feature for me is the backup functionality."

"We've found the product to be stable."

"The entire system operates seamlessly, with minimal hands-on involvement, allowing us to focus on monitoring rather than constant adjustments or deployments, as seen in larger, more dynamic environments."

"It is a cost-effective solution."

"The deduplication feature is the best aspect of the solution."

"It's stable and offers good performance."

"It is very easy when you want to restore back to the original state."

More Dell Avamar pros

Cons

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It stopped doing my backups after I did the last update on it."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"We have had a lot of problems with the Dell EMC Avamar solution. The snapshots are not being erased after backup."

"It lacks support for certain plugins, like SAP HANA, for example."

"It would be helpful if there was cloud support."

"The solution should improve its tape-connectivity features."

"The solution is not very strong on the Cloud. They should work out how they can use this as a backup as a service."

"If you don't have DPA, the reporting features are not as user-friendly, so reporting is something that they can improve on."

"I want to see a more user-friendly and administrator-friendly Dell Avamar. The solution also needs a better UI and dashboard."

"What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar."

More Dell Avamar cons

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"Dell Avamar is expensive."

"It is expensive. The maintenance comes with it for five years. So, you buy the whole thing for five years, and your maintenance is included with it, but it's a big chunk of change upfront. We like capital expenses because we can CapEx them. We pay once every five years, so we spend a big chunk of change. You'd have to divide that out by the five years to come up with how much it costs. It's just about three-quarters of a million dollars for five years."

"The price is the main thing I'd like to see them change. If they can come down in price, that would be a good thing. It's very cost competitive in the entry level range, because Veeam pricing is much cheaper than Avamar."

"Its price should be reduced. It would be good if you could pay as per usage, and there is a subscription model like VMware. There should be some flexibility because sometimes, the customer only uses the backup for one month or three months. Currently, I have to pay whether I use it or not. Its licensing should be flexible and based on consumption."

"I rate the tool's price as a three out of ten if one means expensive and ten means it is a cheaply priced tool."

"The solution is not expensive for the value one gets."

"The cost is high."

"It might not be beneficial to smaller businesses due to its high cost."

More Dell Avamar pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

13%

Financial Services Firm

10%

Government

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	18
Large Enterprise	48

Questions from the Community

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What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

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What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

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What do you like most about Dell Avamar?

Easy to configure and highly reliable for backup.

See all answers

Comparisons

Veeam Data Platform vs BackupAssist

Compared 11% of the time

Acronis Cyber Protect vs BackupAssist

Compared 10% of the time

IBM Spectrum Protect Plus vs BackupAssist

Compared 8% of the time

Dell PowerProtect Data Manager vs BackupAssist

Compared 8% of the time

BDRShield vs BackupAssist

Compared 8% of the time

More BackupAssist Competitors

Dell PowerProtect Data Manager vs Dell Avamar

Compared 38% of the time

Veeam Data Platform vs Dell Avamar

Compared 7% of the time

Rubrik vs Dell Avamar

Compared 7% of the time

Commvault Cloud vs Dell Avamar

Compared 5% of the time

Dell PowerProtect Data Domain vs Dell Avamar

Compared 4% of the time

More Dell Avamar Competitors

Product Reports

Buyer's Guide

BackupAssist

February 2026

Download BackupAssist product report

Buyer's Guide

Dell Avamar

February 2026

Download Dell Avamar product report

Also Known As

No data available

Avamar

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

Buyer's Guide

BackupAssist vs. Dell Avamar

February 2026

Free Report: BackupAssist vs. Dell Avamar

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