BackupAssist vs Quorum OnQ comparison

BackupAssist and Quorum are both solutions in the Backup and Recovery category. BackupAssist is ranked #62, while Quorum is ranked #49 with an average rating of 7.0. BackupAssist holds a 0.8% mindshare in BRS, compared to Quorum’s 0.9% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 95% of Quorum users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

1,735 Views
1,683 Comparison Views

100% willing to recommend

Quorum OnQ

Read 22 Quorum OnQ reviews

3,784 Views
2,611 Comparison Views

95% willing to recommend

BackupAssist

Quorum OnQ

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

BackupAssist and Quorum OnQ are two leading backup solutions that offer distinctive features catering to various business needs. Quorum OnQ has the upper hand due to its advanced features and overall user satisfaction, despite a higher cost.

Features: BackupAssist users value its file backup capabilities, ease of use, and reliable customer support. Quorum OnQ is appreciated for its comprehensive disaster recovery solutions, virtual machine replication, and advanced features suitable for complex IT environments.

Room for Improvement: BackupAssist users express the need for improved cloud integration, better reporting tools, and enhanced security measures. Quorum OnQ users seek better support for non-Windows platforms, more intuitive management options, and improved customer service responsiveness.

Ease of Deployment and Customer Service: BackupAssist is noted for quick installation and excellent customer support, which makes deployment straightforward for smaller businesses. Quorum OnQ users indicate a steeper learning curve and mixed support experiences but acknowledge the product's powerful features once deployed.

Pricing and ROI: BackupAssist offers an affordable initial setup, with pricing starting at $299 per year, and a satisfactory return on investment, making it appealing to cost-conscious buyers. Quorum OnQ’s higher setup cost, starting at $1,000 per year, is justified by its superior feature set and higher perceived ROI over time, requiring businesses to weigh upfront costs against long-term benefits.

To learn more, read our detailed BackupAssist vs. Quorum OnQ Report (Updated: April 2026).

Buyer's Guide

BackupAssist vs. Quorum OnQ

April 2026

Download the complete report

Helped 893,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

62nd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (13th)

Quorum OnQ

Ranking in Backup and Recovery

49th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Cloud Backup (43rd), Disaster Recovery (DR) Software (25th)

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.2% compared to the previous year. The mindshare of Quorum OnQ is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Quorum OnQ	0.9%
BackupAssist	0.8%
Other	98.3%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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reviewer2594778

Senior Application Analyst at a non-profit with 5,001-10,000 employees

Enhanced filtering for advocate emails

Quorum provides an elevated ability to filter on everything from people's location to age to their voting history. This is an extreme feature that will help our advocacy department a lot. It encompasses the ability to formulate emails and calls to action across regions. Their platform is more advanced than our previous one. It provides a smooth training experience and easy terminology for those in the advocacy world.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would definitely recommend this solution to others."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"I find BackupAssist very convenient to work on and I really like its user interface."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

"I have found that the backups are usually very successful."

"Now that we are using the solution, we get notified online when our backups are done."

More BackupAssist pros

"The solution offers good documentation."

"The most useful feature is the one-click recovery, as it instantly boots up the protected VM and this product is easy to use."

"This solution is very stable."

"Quorum OnQ has a good ransomware protection feature, and customer service and support were very good."

"The most useful feature is the integration and ease of backup and testing."

"It does automated tests to the systems to make sure that you could spin them up if you needed to. And if something doesn't come back up in those tests, we get a notification saying the system didn't come back up."

"In extreme cases, we have used the ability to spin up a VM on the Quorum device for use in our production environment, which is a great feature and also very easy to do."

"This is the best money I spend on my budget."

More Quorum OnQ pros

Cons

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It stopped doing my backups after I did the last update on it."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"Has a few problems working with snapshots time-outs and failed backups."

"In the future I would like to see more support for Linux."

"It stopped doing my backups after I did the last update on it."

More BackupAssist cons

"Upgrading the software on the appliance feels to me like it's going to be a little bit more work than I originally anticipated."

"The more basic versions do not scale."

"I would like to see iSCSI support added so that NAS storage servers could be protected."

"I would really like it if they followed comparable products from other vendors and had an option where you could offload to tape."

"Lacks compatibility in terms of supporting other OS."

"I don't love the scheduler, as I think that interface could use an overhaul."

"The price of Quorum OnQ could be improved."

"I paid for subscription of Firewall. I paid for subscription of endpoint protection. Thet should introduce single subscription for all services."

More Quorum OnQ cons

Pricing and Cost Advice

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The product pricing here in Zimbabwe is good, I cannot complain."

"The pricing is about $1,400 a month. It's a little bit on the higher side. But it's one of those situations where time is valuable for me. So if it costs a little bit more money for me to have a solution that just works and requires less of my day-to-day management, I'm willing to pay a little bit more."

"The cost is higher than other software and services, but it is an absolute must-have."

"The initial expenditure for us was a little under $40,000 for the recent renewal. For the first three years after that, other than electricity, there's no cost. After that, their support contract has to be renewed annually. We spent close to $6,000, between the two offices, for support."

"The upfront cost of purchasing a license for the hardware is quite steep."

"We have never questioned whether it is worth it because it so obviously is a great value."

"I am not sure how much it costs, but I know it's expensive."

"The solution’s pricing is economical."

"When we first got the Quorum the licensing was different."

More Quorum OnQ pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Comms Service Provider

14%

Construction Company

13%

Computer Software Company

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	19
Large Enterprise	4

Questions from the Community

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Earn 20 points

What is your experience regarding pricing and costs for Quorum OnQ?

It's a little expensive. That said, the cost aligns with other advocacy tools we have evaluated.

See all answers

What needs improvement with Quorum OnQ?

They have radio buttons that allow multiselection, which is not intuitive. Also, the URL for our environments is the same, making it confusing for management when handling different departments wit...

See all answers

What is your primary use case for Quorum OnQ?

We launched all of our advocacy departments through Quorum next month. We are in the process of uploading all of our data and creating custom fields.

See all answers

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Product Reports

Buyer's Guide

BackupAssist

May 2026

Download BackupAssist product report

Buyer's Guide

Quorum OnQ

April 2026

Download Quorum OnQ product report

Also Known As

No data available

OnQ

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

Quorum OnQ offers disaster recovery and high availability with fast recovery, ensuring continuity by quickly spinning up virtual machines. It supports secure data management with 256-bit AES encryption and provides streamlined backup processes, enhancing data safety against threats like ransomware.

Quorum OnQ is designed for users needing efficient server restoration and data management. It allows seamless server recovery, automated testing, and versioning capabilities. Users benefit from a user-friendly interface and the ability to test virtual environments without operational disruption. Quorum OnQ enhances data safety through secure encryption and efficient backup processes. While it streamlines server monitoring with a "Single Pane of Glass" feature, improvement is needed in its scheduler design, enhanced disaster recovery testing, and OS support. The upgrade process can be lengthy, and better integration with cloud services like Azure is desirable. Quorum OnQ's pricing and support response times should be improved, and additional backup options for NAS and tape security are needed.

What are the key features of Quorum OnQ?

Quick Recovery: Ensures minimal downtime with fast server restoration.
One-Click Restoration: Simplifies server recovery to enhance efficiency.
Automated Testing: Validates backup systems through automated processes.
Secure Data Management: Utilizes 256-bit AES encryption for data protection.
Virtual Machine Spin-up: Allows non-disruptive testing of environments.
User-Friendly Interface: Simplifies navigation and system management.
Seamless Server Monitoring: "Single Pane of Glass" provides centralized management.

How does Quorum OnQ Impact ROI?

Fast Recovery of Business Processes: Minimizes downtime and restores operations quickly.
Enhanced Data Security: Protects essential data from threats like ransomware.
Efficient Integration: Supports seamless interactions with existing systems.
Operational Efficiency: Suits disaster-prone regions through reliable performance.

Quorum OnQ is used in industries where disaster recovery and data availability are critical, such as finance, healthcare, and manufacturing. It supports both on-premise and cloud deployments, making it versatile for backing up production and operational servers, including file, email, and financial servers, ensuring minimal business disruption.

Quorum

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

LCL Bulk Transport

Buyer's Guide

BackupAssist vs. Quorum OnQ

April 2026

Free Report: BackupAssist vs. Quorum OnQ

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