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Bacula Enterprise vs Synology DSM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bacula Enterprise
Ranking in Backup and Recovery
52nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
Cloud Backup (34th)
Synology DSM
Ranking in Backup and Recovery
49th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of Bacula Enterprise is 1.0%, up from 1.0% compared to the previous year. The mindshare of Synology DSM is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Synology DSM1.3%
Bacula Enterprise1.0%
Other97.7%
Backup and Recovery
 

Featured Reviews

GiovanniRamirez - PeerSpot reviewer
Senior IT Consultant at Xerif
Solid backup tool with good scalability
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy it in their environment It was a very good project. The Bacula concept, topology, and networking…
Manuel Schulte - PeerSpot reviewer
Python Developer at BNP Paribas Asset Management
A reliable and user-friendly solution for effective backup, storage, and multimedia needs
In terms of scalability, I would currently rate it an eight out of ten due to its aging nature. While I don't have access to all the latest features available on more recent devices, at the time of purchase, considering its capabilities then, I would have given it a solid ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bacula is pretty stable."
"We have been using it for several years and we are very satisfied with how easy it is to configure and set up and run backups."
"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."
"It can be used in virtually any environment we have onsite."
"The solution has extensive documentation and a very active community."
"Technical support is excellent in my opinion."
"The most valuable feature is the support for Linux servers."
"Bacula Enterprise, so far, has never let us down with their service and support."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"The most valuable aspect is its ability to handle multiple disks."
"The product performs well. It is easy to use and implement."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"The most valuable features of Synology DSM are its security and connectivity."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"Synology DSM is very easy to work and operate."
 

Cons

"Many features have been converted to commercial licensing, which restricts their availability."
"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."
"It could improve its interface or offer a specific screen for the manager of the company."
"A more user-friendly interface (GUI) can be developed."
"Easier setup and configuration, perhaps including a GUI, would be an improvement."
"We would like to see an improvement in the functionality of the GUI."
"Relying solely on a desktop is a bit frustrating as its GUI isn't exactly responsive."
"The interface needs to be easier for adding new devices to be managed."
"The only bothersome aspect is that the device is aging."
"Synology DSM's user interface is not quite intuitive."
"Users may lose their data if they don't configure the solution properly."
"The product's only shortcoming is pricing, as it is an expensive solution."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"The platform could be much more cost-effective and flexible for integrating third-party products."
 

Pricing and Cost Advice

"We have a perpetual license."
"This is an open-source solution."
"The price of the solution is very good."
"The solution’s pricing is neither cheap nor expensive."
"It is quite an affordable solution."
"Synology DSM is a free tool."
"Synology DSM is a cheap solution."
"The pricing varies widely, catering to a broad range of needs."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
9%
University
8%
Comms Service Provider
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Also Known As

No data available
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.
Information Not Available
Find out what your peers are saying about Bacula Enterprise vs. Synology DSM and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.