Infrascale Backup & Disaster Recovery and Barracuda Backup are popular solutions for data protection. Barracuda seems to have the upper hand due to its extensive feature set and perceived value for cost.
Features: Infrascale is recognized for robust disaster recovery capabilities, ease of use, and straightforward deployment. Barracuda offers comprehensive features like strong deduplication, efficient cloud integration, and excellent support staff.
Room For Improvement: Infrascale needs better scalability, more frequent updates, and cheaper expansion options. Barracuda could improve backup speed, enhance reporting tools, and reduce resource consumption in its processes.
Ease of Deployment and Customer Service: Infrascale is noted for easy deployment and responsive customer service, providing a user-friendly experience. Barracuda is also easy to deploy and has excellent support staff, receiving slightly better feedback in this area.
Pricing and ROI: Infrascale is cost-effective with a good return on investment, offering strong value. Barracuda is more expensive, but users believe its extensive features justify the higher price, making it worth the cost for those needing a robust feature set.
It not only saves time but also protects data.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
From my experience, the technical support from Barracuda receives an eight out of ten.
Sometimes the engineers allocated to our cases appear to be inexperienced as they ask about basic queries we have already tested.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Opting for a virtual appliance model provides easier scalability without requiring much licensing or configuration work.
The scalability is sufficient for my clients' use cases.
One person can manage hundreds and hundreds of endpoints without any issues.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
The main area for improvement is integration and support for databases.
Integration with vendors other than VMware and Hyper-V would make it more competitive.
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
Makes it cheaper compared to other solutions.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish.
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
| Product | Mindshare (%) |
|---|---|
| Infrascale Backup & Disaster Recovery | 1.3% |
| Barracuda Backup | 1.1% |
| Other | 97.6% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Large Enterprise | 4 |
Barracuda Backup maximizes data protection for businesses by automating and managing backups, providing secure and scalable storage options both on-premises and in the cloud, and simplifying restore processes.
Barracuda Backup is designed to protect critical business data through automated backup processes and efficient disaster recovery. It ensures data integrity while offering secure, scalable storage solutions. Users value its capability to simplify backup management, reduce manual intervention, and support hybrid environments, making it adaptable to different infrastructure setups. The solution's easy installation, reliable data protection, and seamless integration across environments are notable advantages.
What are the key features of Barracuda Backup?Barracuda Backup is deployed across several industries including finance, healthcare, and education, where data protection and quick recovery from disruptions are crucial. It adapts to sector-specific needs and provides reliable backup and recovery solutions, ensuring data security and availability in critical sectors.
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
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