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Barracuda Backup vs N2W comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Barracuda Backup enhances data protection, reduces downtime, lowers costs, and boosts ROI with efficient, user-friendly, and reliable features.
Sentiment score
2.1
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
It not only saves time but also protects data.
Consultant at a tech services company with 1,001-5,000 employees
In my experience with pricing, setup cost, and licensing, I have seen a return on investment as there are definitely fewer employees required to manage the backups, and there is definitely a major time save due to the single pane of glass.
Sr. Manager Data Protection at Epsilon
 

Customer Service

Sentiment score
7.8
Barracuda Backup support's efficiency varies; it resolves issues quickly or slowly depending on staff experience and timezone availability.
Sentiment score
3.7
N2W's customer service is praised for its responsiveness, knowledgeable assistance, and effective handling of issues and renewals.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
Director Of Technology at PT Exa Teknologi Indonesia
From my experience, the technical support from Barracuda receives an eight out of ten.
Consultant at a tech services company with 1,001-5,000 employees
Sometimes the engineers allocated to our cases appear to be inexperienced as they ask about basic queries we have already tested.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Their support is amazing. They get back to you in a timely manner and work with you.
Sr. Manager Data Protection at Epsilon
We would rate the customer support of N2W a 10 on a scale of 1 to 10, as they are very easily accessible, friendly, and absolutely knowledgeable.
Director of Information Technology & Customer Success at Maplewave
Customer support for N2W is excellent, as they are able to answer quickly.
Director, Cloud Infrastructure and Systems Operations at d1g1t Inc.
 

Scalability Issues

Sentiment score
6.4
Barracuda Backup offers scalable solutions for businesses, with unlimited space and flexible options, though provider limitations may occur.
Sentiment score
3.6
N2W is effective in scalable cloud backup, supporting multiple AWS accounts and instances with minimal scalability issues.
Opting for a virtual appliance model provides easier scalability without requiring much licensing or configuration work.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
The scalability is sufficient for my clients' use cases.
Consultant at a tech services company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
5.9
Barracuda Backup is rated highly for stability, though connectivity issues can affect virtual machines and cause isolated problems.
Sentiment score
5.6
N2W is acclaimed for its remarkable stability, efficient cloud resource use, reliability, and excellent support, ensuring user satisfaction.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
Consultant at a tech services company with 1,001-5,000 employees
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
Director Of Technology at PT Exa Teknologi Indonesia
 

Room For Improvement

Barracuda Backup requires better integration, UI updates, improved support, more device compatibility, and AI-driven security features.
N2W needs UI modernization, improved onboarding, enhanced AWS integration, and streamlined version upgrades to boost efficiency and coverage.
The main area for improvement is integration and support for databases.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Integration with vendors other than VMware and Hyper-V would make it more competitive.
Director Of Technology at PT Exa Teknologi Indonesia
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
Consultant at a tech services company with 1,001-5,000 employees
Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
An automated account enrollment or bulk import feature integrated with AWS Organizations or Control Tower would save significant time and reduce administrative overhead.
VP, Solutions Architecture at a computer software company with 51-200 employees
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version.
Cloud Manager at St. John's University
 

Setup Cost

Barracuda Backup offers budget-friendly pricing with per-terabyte licensing and free device replacement after three years.
N2W provides predictable pricing, easy AWS Marketplace purchase, and valuable features, with advised cost optimizations through trial evaluations.
Makes it cheaper compared to other solutions.
Director Of Technology at PT Exa Teknologi Indonesia
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
Consultant at a tech services company with 1,001-5,000 employees
Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.
Platform Engineer at a tech consulting company with 501-1,000 employees
While N2W is a paid product, the cost is easily justified by the significant reduction in engineering hours spent on managing and troubleshooting custom backup scripts.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
I believe N2WS offers a highly competitive pricing model, delivering excellent value.
Cloud Manager at St. John's University
 

Valuable Features

Barracuda Backup excels with cloud functionality, fast restoration, effective email security, and reliable support, surpassing competitors in data protection.
N2W enhances data protection with automated backups, fast recovery, and flexible management, streamlining operations and compliance for organizations.
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
Consultant at a tech services company with 1,001-5,000 employees
Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
Director Of Technology at PT Exa Teknologi Indonesia
Lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements.
Cloud Manager at St. John's University
We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
IT Operations Director at a tech services company with 11-50 employees
The ability to define backup schedules, retention periods, and disaster recovery policies and have them apply automatically based on resource tags scales perfectly with our environment and enforces a consistent data protection strategy across the organization.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
 

Categories and Ranking

Barracuda Backup
Ranking in Backup and Recovery
46th
Ranking in Cloud Backup
44th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
N2W
Ranking in Backup and Recovery
7th
Ranking in Cloud Backup
6th
Average Rating
9.6
Reviews Sentiment
5.3
Number of Reviews
22
Ranking in other categories
Disaster Recovery (DR) Software (6th)
 

Mindshare comparison

As of April 2026, in the Cloud Backup category, the mindshare of Barracuda Backup is 1.0%, up from 0.4% compared to the previous year. The mindshare of N2W is 1.4%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
N2W1.4%
Barracuda Backup1.0%
Other97.6%
Cloud Backup
 

Featured Reviews

GANESAN K - PeerSpot reviewer
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Rating shows fast restoration and reliable support with scope for improved integration and database backup options
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a separate solution for database backups. While other SQL servers are supported, Barracuda Backup has limitations with database backups. The main area for improvement is integration and support for databases.
reviewer2802048 - PeerSpot reviewer
Service Delivery Manager at a consultancy with 11-50 employees
Automated backups have transformed our multi-account recovery and now streamline compliance reporting
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, and the dashboard design could be more streamlined compared to contemporary AWS tools. The initial setup process has a steeper learning curve than we’d prefer, especially for complex multi-account configurations. More guided setup wizards would help new team members get up to speed faster. Reporting capabilities could be more granular, particularly around cost optimization metrics and backup performance analytics. Currently, we need to gather information from multiple screens to get comprehensive insights. For future releases, we’d value enhanced integration with AWS native services like Config and CloudTrail for better compliance reporting. More advanced scheduling options that adjust based on application load would also be beneficial. Better support for newer AWS services as they’re released would help us maintain comprehensive coverage as our infrastructure evolves. Additionally, native integration with popular ITSM tools beyond email notifications would improve our workflow automation.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Comms Service Provider
8%
Construction Company
8%
Manufacturing Company
6%
Construction Company
17%
Manufacturing Company
8%
Outsourcing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...
What is your primary use case for Barracuda Backup?
We are partners with Trellix Move Antivirus and we have sold it previously. That particular bundle has changed as Trellix has moved to Complete Protection and the DLP comes under another bundle. We...
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
The pricing for N2WS is generally reasonable and transparent, especially when compared to enterprise backup solutions. It is based on the number of instances you are backing up, which makes it easy...
What needs improvement with N2WS Backup & Recovery?
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, an...
What is your primary use case for N2WS Backup & Recovery?
Our primary use case for N2WS is comprehensive backup and disaster recovery for our AWS infrastructure. We leverage it as our centralized backup solution across multiple AWS accounts and regions, p...
 

Comparisons

 

Also Known As

LiveVault, Barracuda Virtual Backup, Barracuda Backup Appliance
N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Ochsner Health System
Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Find out what your peers are saying about Barracuda Backup vs. N2W and other solutions. Updated: March 2026.
885,667 professionals have used our research since 2012.