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Barracuda Email Threat Scanner [EOL] vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Threat Scan...
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
TitanHQ SpamTitan
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Email Security (16th), Anti-Malware Tools (18th), Office 365 Protection (5th)
 

Featured Reviews

JM
Manager, Information Technology at Friendly House
A highly scalable and easy-to-learn product that blocks phishing and spam emails
The product must improve the features associated with creating a blacklist. Currently, to add a content block, I have to go to a different screen. It seems cumbersome. The solution sells Impersonation as a separate product. I don’t see why it cannot be in the same product like other vendors have.
Ricky Brewster - PeerSpot reviewer
Helpdesk Internal Systems Manager at Active IT Systems
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefit that I am getting from this solution is that it filters almost 95% of my spam mail. Some spam mails bypass Barracuda Email Threat Scanner, but when I add those domains or addresses to the filter list, they get blocked. Some users on my premises do not understand which mail attachments or links should be opened. By filtering with Barracuda Email Threat Scanner, we are not getting any type of phishing mails. So, our infrastructure is safer, and as an IT person, I feel relaxed."
"It was easy to learn the product."
"The main benefit that I am getting from this solution is that it filters almost 95% of my spam mail."
"The most valuable feature of Barracuda Email Threat Scanner is the security it provides by delaying the delivery of suspicious emails until they can be reviewed inside the Barracuda control panel."
"Its simplicity is most valuable. It does what we ask it to do. The filters work, and we are able to set the levels and give the clients or end-user access to the quarantine through a simple email."
"The product has a helpful interface."
"One of the biggest benefits is added security, as email is the primary mode of infection for viruses and SpamTitan helps to protect us in that regard."
"The overall intuitiveness is really good. We have been able to run reports, set up quarantine emails, and integrate with our Exchange server. That has all been extremely straightforward."
"The encryption feature seems to be the most useful. We didn't have a convenient option for it previously, and having the capability to encrypt from within the message nearly seamlessly is a benefit to us."
"We appreciate how customizable and flexible the solution is, as it allows us to operate how we want with our own clustered instance while doing a great job filtering out spam and malicious emails that could otherwise severely compromise our systems and our clients’ businesses."
"It's cut down on our amount of spam."
"Just try it; install it, run it, and try it; it’s incredibly simple to use, it sets up in minutes, and there are wonderful account and support teams."
 

Cons

"The product must improve the features associated with creating a blacklist."
"We had an incident last month where the PCs of one or two colleagues, who were outside of our factory and were using a defined network, got infected by some kind of malware. From their PCs, more than 1,000 mails were produced per hour, causing spamming on our mail server. Barracuda blocked the full mail communication. Only one to two accounts were compromised, and for that, Barracuda blocked all incoming and outgoing mails. It created a great problem for other users and our office activities. Our server was blocked for three days, which we did not expect. Technically, only one or two accounts should be blocked. When a domain or IP is blocked, communication becomes tough. It may be a configuration issue at our provider's end, where there was a mistake in configuring Barracuda. It could also be a problem related to Barracuda."
"Only one to two accounts were compromised, and for that, Barracuda blocked all incoming and outgoing mails."
"If the price were lower, perhaps we could purchase our own."
"I believe the product is configured for the US or European market, not the Latin American market, and the scoring system is a little too strict for our market. Most companies in Latin America don't even have proper domain configuration, which can cause their emails to be filtered as spam. They might not have DMARC or SDF configuration, so we often have to change the scoring threshold to let legitimate emails through. It's not SpamTitan's fault, but the optimization isn't the greatest considering our market."
"When an email is quarantined, there are a couple of different search filters to help find what you're looking for. Having more choices would be helpful because as it is now, we can search for inbound or outbound, the score, the subject, and the email address."
"There is room for improvement in automation; better wizards for deployment, for example."
"It could be improved a little bit on the speed side. When I am trying to troubleshoot a mail message that somebody is looking for in SpamTitan, sometimes setting up the filters for the quarantine is a little bit pokey."
"The support hours are tough for U.S.-based companies like ours, because they're in Europe. They did tell me that they're opening a support office in the U.S. There is, currently, some overlap in support, but it's difficult to get real-time support and, a lot of the time, I just need a quick answer."
"There is no plugin for Outlook, which might be of an advantage so that you can just click on a link in Outlook that takes you right to your quarantine list. It doesn't have that at the moment."
"The interface is a little dated aesthetically. I know that's a small thing, but it could use a little bit of a facelift."
"With the geo-blocking tool, it would be nice if it listed checkboxes for all the countries and had one overall checkbox for the whole area. Right now, you have to start typing them all in, or half type them, to get the list. That's time-consuming and is one thing I don't like."
 

Pricing and Cost Advice

"The solution is a bit expensive."
"Barracuda Email Threat Scanner is provided by our IT service provider, who also provides all the support. The licensing fee that we pay to our provider is $200 per month, that is, $1 per user. There is no additional cost. Before taking the subscription from our provider, I researched the market for Barracuda. The cost is between $5,000 to $8,000 for three years. After that, the same cost is there for renewal. If you have 200 to 500 users, it is better to take a subscription from a provider. If you have more than 500 users, then you can own the Barracuda server through the cloud or on-premises deployments. It is costly for a lesser number of users. If you increase the usage or the number of users, then the overall cost decreases. They can reduce the cost of Barracuda Email Threat Scanner for a small number of users. We could not and would not have used this solution if we had not got the renting or subscription option."
"The cluster was an additional cost. We had to get some more licenses to get to that level. It's well worth it because it means peace of mind for everyone."
"We used to use FortiClient and Symantec Messaging Gateway. We didn't like Symantec's solution, but we switched because of the cost. SpamTitan was more cost-effective than either of the other solutions."
"Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
"One user is the same price as 50 users and there isn't a discount until you get to about 500 users. From a small business point of view—we're 30 people—there should be a price break before you have 500 people. Small businesses don't have a lot of money."
"When it comes to the scalability of it, it really doesn't matter much because of the way that it is priced. You can put it on somebody who is small or big."
"The pricing is very reasonable and very comparable in the industry... Their licensing structure does leave a little bit to be desired. I would like it to be easier to understand how I can add licenses and update things."
"The pricing for this solution is fair, and comparable with other products."
"The price was great compared to other solutions that we looked at the time."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Performing Arts
11%
Outsourcing Company
11%
Construction Company
11%
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
What advice do you have for others considering TitanHQ SpamTitan?
Overall, my final rating for TitanHQ SpamTitan is ten. I definitely recommend it to other users.
 

Overview

 

Sample Customers

Entisys 360,
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
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