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Barracuda Email Threat Scanner [EOL] vs Huntress Managed EDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Threat Scan...
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Managed Detection and Response (MDR) (3rd)
 

Featured Reviews

JM
Manager, Information Technology at Friendly House
A highly scalable and easy-to-learn product that blocks phishing and spam emails
The product must improve the features associated with creating a blacklist. Currently, to add a content block, I have to go to a different screen. It seems cumbersome. The solution sells Impersonation as a separate product. I don’t see why it cannot be in the same product like other vendors have.
YashwantShinde - PeerSpot reviewer
Soc Analyst at a manufacturing company with 10,001+ employees
Managed detection has transformed investigations and now speeds up containment and response
The best features Huntress Managed EDR offers include 24/7 monitoring, process insight that we get while investigating any suspicious process or command line activity, and the child-parent process relationship. The containment actions allow us to take host isolation and assisted or automated remediation, which speeds up the removal of malicious files or persistence mechanisms and helps us identify attempts to survive the reboot, assisting in detecting persistent detections in the device. Most of the time, we rely on 24/7 SOC monitoring and investigation support. In my day-to-day activities, it helps me to continuously review the endpoint activity and validate suspicious detections, so I don't have to manually investigate every alert. This gives me more time to focus on genuine alerts or incidents and threat hunting and deeper investigations instead of wasting time on false positive alerts. Host isolation or remediation is very helpful because it helps us contain the confirmed threat quickly and reduce the risk of lateral movement. Huntress Managed EDR has a positive impact mainly through faster threat detection and reduced manual investigation effort. The 24/7 SOC gives us additional monitoring and validation, while the endpoint telemetry provides useful context for investigations. It also helps us contain and remediate threats faster, particularly when endpoint isolation or automated remediation is needed. Overall, it has improved our security response efficiency without requiring us to build a dedicated 24/7 SOC monitoring capability internally. Regarding outcomes, we have seen a measurable improvement in response time and analyst workload, with about 20 to 30% less manual effort for endpoint alert investigation response. For context, Huntress customer case studies report response times dropping from hours to 5 to 10 minutes in some environments. Huntress Managed EDR is quite easy to use, especially after the initial deployment. The agent is straightforward to deploy and handles much of the monitoring, detection, and response through the managed SOC. There is lesser day-to-day configuration for us. From an investigation perspective, the dashboard and endpoint telemetry make it fairly easy to review process activities, detection, isolation, and remediation. Overall, after using it for about a year, the learning curve is low and it is much less operationally demanding than managing a traditional EDR ourselves. From my experience, it has significantly reduced the alert triage workload. Instead of reviewing every endpoint alert, Huntress SOC continuously monitors, investigates, and filters out benign alerts, escalating the confirmed alerts with context. We do use the automation for remediation of low-severity threats. It has been particularly useful for things like PUPs and other minor malware artifacts because Huntress SOC validates the activity and can remediate it without waiting for our manual approval. From our operations perspective, it has reduced repetitive remediation work and allows us to focus on higher priority incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefit that I am getting from this solution is that it filters almost 95% of my spam mail."
"It was easy to learn the product."
"The most valuable feature of Barracuda Email Threat Scanner is the security it provides by delaying the delivery of suspicious emails until they can be reviewed inside the Barracuda control panel."
"The main benefit that I am getting from this solution is that it filters almost 95% of my spam mail. Some spam mails bypass Barracuda Email Threat Scanner, but when I add those domains or addresses to the filter list, they get blocked. Some users on my premises do not understand which mail attachments or links should be opened. By filtering with Barracuda Email Threat Scanner, we are not getting any type of phishing mails. So, our infrastructure is safer, and as an IT person, I feel relaxed."
"The most valuable aspect of Huntress is its ability to isolate legacy systems from the network, preventing the spread of threats."
"I would absolutely recommend Huntress to other users. If you are considering it, go for it."
"The customer support provided by Huntress is impeccable. Their product is easy to deploy and manage, and the portal setup for Managed Service Providers is excellent. A lot of companies do not do that very well."
"My advice to others looking into using Huntress Managed EDR is to do it; it's really good, easy to manage, and a great solution."
"Huntress is extremely well-written software. I used to be a developer, and I see how they've written it. It's excellent. I've never had an issue with it crashing a machine. It's small, tight code."
"Huntress Managed EDR has helped me reduce the need for expensive security tools or to hire expensive security analysts."
"Huntress Managed EDR requires very little from my end, as I get updates and dashboard alerts for changes and issues."
"The benefits of Huntress Managed EDR were seen almost immediately after deploying it."
 

Cons

"If the price were lower, perhaps we could purchase our own."
"Only one to two accounts were compromised, and for that, Barracuda blocked all incoming and outgoing mails."
"The product must improve the features associated with creating a blacklist."
"We had an incident last month where the PCs of one or two colleagues, who were outside of our factory and were using a defined network, got infected by some kind of malware. From their PCs, more than 1,000 mails were produced per hour, causing spamming on our mail server. Barracuda blocked the full mail communication. Only one to two accounts were compromised, and for that, Barracuda blocked all incoming and outgoing mails. It created a great problem for other users and our office activities. Our server was blocked for three days, which we did not expect. Technically, only one or two accounts should be blocked. When a domain or IP is blocked, communication becomes tough. It may be a configuration issue at our provider's end, where there was a mistake in configuring Barracuda. It could also be a problem related to Barracuda."
"In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I know they work with Microsoft Defender, but we chose not to do that."
"Huntress Managed EDR can be improved by adding more integrations and general capabilities while looking at other competitors and effectively either copying them or creating a better version of what our competitors are offering."
"One sucky part about that is that they don't have a prorate. They don't reduce it for the exact number of days used. They charge you for the whole month."
"Installing Huntress on a Mac presents a challenge for end users due to the operating system's security features, which require administrator privileges for installation."
"One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365."
"Regarding Huntress Managed EDR, they could add more features when compared to another EDR platform, SentinelOne."
"If I were to suggest improvements, I would like to see more advanced customization and reporting capabilities, particularly for MSPs managing multiple clients."
"Improvements for Huntress Managed EDR could include better integration with ticket systems, as the biggest problem seems to be that every new feature comes with an additional cost."
 

Pricing and Cost Advice

"The solution is a bit expensive."
"Barracuda Email Threat Scanner is provided by our IT service provider, who also provides all the support. The licensing fee that we pay to our provider is $200 per month, that is, $1 per user. There is no additional cost. Before taking the subscription from our provider, I researched the market for Barracuda. The cost is between $5,000 to $8,000 for three years. After that, the same cost is there for renewal. If you have 200 to 500 users, it is better to take a subscription from a provider. If you have more than 500 users, then you can own the Barracuda server through the cloud or on-premises deployments. It is costly for a lesser number of users. If you increase the usage or the number of users, then the overall cost decreases. They can reduce the cost of Barracuda Email Threat Scanner for a small number of users. We could not and would not have used this solution if we had not got the renting or subscription option."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"I believe Huntress offers competitive pricing overall."
"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"Huntress Managed EDR offers a fair pricing model."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business74
Midsize Enterprise6
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Huntress?
Improvements for Huntress Managed EDR could include better integration with ticket systems, as the biggest problem seems to be that every new feature comes with an additional cost. As for needed im...
What is your primary use case for Huntress?
Huntress Managed EDR is part of our security package for all our managed service customers. When using Huntress Managed EDR, it serves as our primary security detection tool, and it feeds directly ...
What advice do you have for others considering Huntress?
I rate Huntress Managed EDR a 10 out of 10. I chose 10 for Huntress Managed EDR because it is pretty much the vendor support and responsiveness that sets it apart, and it is essentially how we comp...
 

Overview

 

Sample Customers

Entisys 360,
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