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Betty Blocks vs Salesforce Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Betty Blocks
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
Rapid Application Development Software (35th), No-Code Development Platforms (16th)
Salesforce Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
PaaS Clouds (10th), Mobile Development Platforms (5th), Rapid Application Development Software (11th), Low-Code Development Platforms (9th), No-Code Development Platforms (5th), Business Orchestration and Automation Technologies (19th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Hans De Groot - PeerSpot reviewer
Owner/Operator at Informatieewerkplaats
The solution is stable and has good support, but is expensive
Betty Blocks, when I started with it, was similar to a back-end platform with the ability to have a standardized back-office UI out of the box, which is perfect for a lot of situations. For more customer-facing UIs, we had to create the front end ourselves, building endpoints with HTML and JavaScript. Then Betty Blocks started in 2018 with the page builder. This allowed us to create drag-and-drop interfaces. That was quite cumbersome. Now Betty Blocks is entering a new generation of it - next generation forms - which should be a lot better. The most valuable feature is the back end. The way we can create action flows for things such as sending emails, creating PDF reports, or connecting to web services is very complete. I never experience a lack of functionality in it. The standardized back-office UI is said to be deprecated over time, which is a shame, because it is a real time-saver and is one of their strong points, only if it was kept up-to-date.
Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Automated weekly analytics have improved case tracking and boosted research productivity
In terms of customization and requesting features that need to be enabled, the process is longer than ideal. As a user, I have very limited access rights to Salesforce Platform, which limits my capability. If a user were granted access to consume more features from Salesforce Platform and the system could show exactly who needs to grant that particular access, that would be a very good improvement. If I need to gain access to a specific feature within Salesforce Platform, it should point me to who in my organization manages it. If the system is able to tell me who exactly is managing it, I can get in touch with that particular user to understand whether I can gain access. This particular feature seems to be lacking, not only in Salesforce Platform, but in any CRM application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Co-pilot has improved my productivity a lot, and I think it has increased by 60% in terms of the tasks that I put forth when I log in and log out, and all the tasks will be done quickly."
"Object cloning is one of the main features that are using. We are very happy with it. as It has enabled us to capture a lot of things on screen and use them."
"The platform is easy to use, especially for business users."
"The integrations of Automation Anywhere with the mainframe application for banking companies are among the most valuable features... we were able to create very good solutions integrated with that kind of platform using Automation Anywhere."
"We work in the business process outsourcing arena, it has improved our organization mainly around freeing up people to do other things and that can be quite large numbers, in the high tens, even hundreds of people that can be freed up to do other work."
"It has taken a lot of manual Excel manipulation that we have previously did, and removed that work away from people who did that for ten hours a day, five days a week, allowing us to refocus our resources into more value-add activities and simplifying our landscape."
"We had an old ERP which required human interactions because of the lack of a system, and what we did is have the robotics read an invoice and plug it directly into our ERP, avoiding the extra steps, saving about an hour-and-a-half a day and 20 percent of an FTE."
"The development tools are very good. It's very user-friendly and easy to develop and deploy with Automation Anywhere. Ordinary people, within a few weeks, can develop a bot using the tool."
"All these components are separately tuneable, which makes it a very strong platform, and we believe that this should be considered in the enterprise market."
"The most valuable feature is the back end."
"The interface makes it an easy solution to use."
"I like it because of the fact that it lets me know what I'm working on and what I've recently worked on. It also helps me and allows me to do tracking. If I want to go out and find out how many times I've touched customers, I can find that information out. It tracks such information, and we use it. If we send any type of promotions out, it tracks who gets those promotions and how they've responded to those promotions."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"The technical support is very good and they respond very fast."
"The solution scales extremely well."
"It's very flexible and offers tremendous features for customers."
"Salesforce Platform overall helps me to track my business better."
"The solution is very robust and easy to develop in."
 

Cons

"More interactions with PDFs would be great for Automation Anywhere."
"I'd like to see the OCR feature be perfected. Today we get an accuracy ratio from OCR of around 40 percent to 50 percent only."
"As a solution, it could have been easier to use than in the current state."
"For improvement, I would like to see Automation Anywhere integrating with multiple other technologies. As of now, it is integrating with .NET. When it come to future technologies, I want Automation Anywhere to integrate with Python scripts, and make the execution easier. That will be very helpful, having our cognitive technologies interacting with Automation Anywhere."
"Automation Anywhere could improve by better integrating with DevOps. Currently, it cannot be integrated 100% with DevOps methodology, which many companies are requiring."
"Built-in HTML features are lagging in this solution, whereas in UiPath, they are very good."
"The version that we are using has been difficult for us to code."
"Our current version needs drag and drop, but that should be in the next release."
"I would like to see full integration with AI."
"What I find lacking in the software is its ability to query the database."
"In many cases, they make choices where flexibility is a little bit degraded, but if you leave everything open and the flexibility is great then the usability is a little bit less."
"Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example."
"I don't have any notes for improvement. It serves us well."
"It is very expensive. Its licensing is on a monthly basis."
"I want more analytics in the platform and the addition of AI-based models, for example, predictive feedback. The Salesforce Platform needs to be more intelligent and intuitive to make it a great solution."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"Technical support could be a bit faster."
"The biggest challenge we had was the cost and the licensing, and we ended up getting an ELA, so enterprise licensing agreement."
"This platform is indeed on the expensive side."
 

Pricing and Cost Advice

"I would like them to have better license management."
"The pricing for Automation Anywhere is reasonable."
"Our annual licensing costs for the entire company are $100,000."
"It is reasonable, but it can always be a little bit cheaper."
"The ROI is really good. We have saved time and money."
"I think the solution's pricing is reasonable."
"The certifications are free of cost."
"It saves on the quality of work, because the quality can be bad when somebody's doing it. If a bot does the work, it's faster and comes with good quality. These are two important things along with the cost saving in the long run. That's where the value is."
"The pricing is quite high, but the pricing is also not very transparent."
"The pricing structure that we have been working with was based on a number of blocks."
"It is expensive. Licensing is on an annual basis."
"The product's additional features can be expensive."
"I have heard that it is fairly priced. It offers ROI."
"I rate this solution a six out of ten for pricing. Though the solution is on the pricier side, it still offers good value for money."
"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."
"The cost of this solution depends on negotiations. It is somewhere between expensive and reasonable. There is always additional costs for consulting services. It's the kind of solution that requires consulting, but it is not a licensing cost. It is a consulting cost. It is CAPEX versus OPEX."
"I haven't had to buy Salesforce, however, I have heard it's $1500 a user."
"It is quite expensive. Its developers come at a premium cost, which makes it expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
No data available
Financial Services Firm
12%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise44
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work be...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we d...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
KPMG, TELE2, Sligro Food Group, Ymere, Flexpoint Group
ADP
Find out what your peers are saying about Betty Blocks vs. Salesforce Platform and other solutions. Updated: October 2026.
920,929 professionals have used our research since 2012.