

Microsoft Intune and BeyondTrust Privileged Remote Access are both crucial in their respective domains of device management and privileged access management. Microsoft Intune seems to have a slight upper hand for organizations entrenched in the Microsoft ecosystem due to its seamless integration capabilities.
Features: Microsoft Intune is known for its robust device management, integrating tightly with Microsoft 365. It's particularly strong in deploying applications with Azure's help, making it a solid choice for Windows environments. BeyondTrust Privileged Remote Access shines with its secure remote access platform, taking the place of VPNs and providing high-level security for managing privileged accounts, making it ideal for environments that prioritize security.
Room for Improvement: Microsoft Intune could enhance its reporting capabilities, widen its support for macOS, Android, and Linux, and improve its third-party application patch management. There are also challenges with enrolling and managing non-Windows devices. BeyondTrust would benefit from better integration across different platforms, a more user-friendly interface, and more comprehensive analytics and reporting features to improve insight into user activities and security events.
Ease of Deployment and Customer Service: Microsoft Intune takes advantage of public and hybrid clouds to streamline deployment and manage devices easily, supported by extensive documentation and community resources. Its customer support experiences are mixed, conditioned by different service agreements. BeyondTrust Privileged Remote Access offers flexible deployment options and is praised for its secure configurations; however, it may require more initial customization setup. BeyondTrust's customer service is reportedly responsive and knowledgeable, helping clients maximize product use.
Pricing and ROI: Microsoft Intune is generally cost-efficient, especially when bundled with other Microsoft products such as Office 365 and Azure, and is competitive for those with existing Microsoft licenses. BeyondTrust Privileged Remote Access seems initially costly, but the advanced security features and robust support justify this by offering a solid return on investment for enterprises prioritizing secure remote access and managing privileged accounts. While Intune's ROI is tied to its Microsoft ecosystem integration, BeyondTrust delivers value via security enhancements and risk reduction in privileged access.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Support now requires opening a ServiceNow ticket, which can be time-consuming.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
I would give it an eight or nine out of ten for scalability, possibly even a ten, as I do not see a limitation in scaling.
BeyondTrust Privileged Remote Access is a scalable solution based on user requirements.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Updates sometimes introduce bugs or issues, especially with non-English versions.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
Microsoft Intune has been very stable.
BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation.
We are looking for a feature where if someone is doing something risky during their session, it should alert and possibly disable their credentials.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
My experience with pricing, setup cost, and licensing is that it is expensive, yet not the most expensive in the market, so the price can be considered justifiable.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The secure access must be audited live, ensuring patient data protection.
The session monitoring and recording feature definitely helps security and audit with BeyondTrust Privileged Remote Access.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 9.3% |
| BeyondTrust Privileged Remote Access | 2.3% |
| Other | 88.4% |

| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 121 |
| Midsize Enterprise | 47 |
| Large Enterprise | 154 |
BeyondTrust Privileged Remote Access (formerly Bomgar Privileged Access) lets you secure, manage, and audit vendor and internal remote privileged access without a VPN.
Privileged Remote Access provides visibility and control over third-party vendor access, as well as internal remote access, enabling your organization to extend access to important assets, but without compromising security.
Features include:
- Privileged Access Control: Enforce least privilege by giving users the right level of access.
- Monitor Sessions: Control and monitor sessions using standard protocols for RDP, VNC, HTTP/S, and SSH connections.
- Reduce the Attack Surface: Reduce attacks by consolidating the tracking, approval, and auditing of privileged accounts in one place and by creating a single access pathway.
- Integrate with Password Management: Inject credentials directly into servers and systems with just one click, so users never need to know or see plain text credentials.
- Mobile & Web Consoles: Use mobile apps or web-based consoles anytime, anywhere.
- Audit & Compliance: Create audit trails, session forensics, and other reporting features by capturing detailed session data in real-time or post- session review, and provide attestation reports to prove compliance.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
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