Bigcommerce vs HCL Digital Commerce comparison

Bigcommerce and HCLSoftware are both solutions in the eCommerce Platforms category. Bigcommerce is ranked #9, while HCLSoftware is ranked #6 with an average rating of 5.0. Bigcommerce holds a 1.8% mindshare in P, compared to HCLSoftware ’s 3.2% mindshare. Additionally, 100% of Bigcommerce users are willing to recommend the solution, compared to 87% of HCLSoftware users who would recommend it.

Bigcommerce

Read 1 Bigcommerce review

596 Views
584 Comparison Views

100% willing to recommend

HCL Digital Commerce

Read 8 HCL Digital Commerce reviews

850 Views
850 Comparison Views

87% willing to recommend

Bigcommerce

HCL Digital Commerce

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Executive Summary

We performed a comparison between Bigcommerce and HCL Digital Commerce based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: January 2026).

Buyer's Guide

eCommerce Platforms

January 2026

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bigcommerce

Ranking in eCommerce Platforms

9th

Average Rating

10.0

Reviews Sentiment

9.2

Number of Reviews

Ranking in other categories

No ranking in other categories

HCL Digital Commerce

Ranking in eCommerce Platforms

6th

Average Rating

7.4

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the eCommerce Platforms category, the mindshare of Bigcommerce is 1.8%, down from 2.1% compared to the previous year. The mindshare of HCL Digital Commerce is 3.2%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Market Share Distribution
Product	Market Share (%)
HCL Digital Commerce	3.2%
Bigcommerce	1.8%
Other	95.0%

eCommerce Platforms

Featured Reviews

Joe Palko

Business Management Consultant at Your Store Wizards

Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers

There is very little that needs to be improved, as BigCommerce is very proactive and is continuously releasing new updates. They are very effective at modernizing their product, but since no product is perfect and can always improve, a few things that I think BigCommerce could do better is to create a better reporting module for merchants. There are apps available that help with this in their app store, but it would be nice to have this built-in for things such as running reports for sales tax reporting. The theme editor that was recently added is wonderful, but it not totally intuitive.

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Nirav Patel

Software Engineer at a tech vendor with 1,001-5,000 employees

Unified complex B2B commerce has streamlined workflows and now supports faster global ordering

While there are no specific pain points, HCL Digital Commerce's complexity does require a unique architecture, and it would be beneficial to have an integrated architecture that simplifies end-user integration with other AWS cloud services. Additionally, an improvement in speed would be advantageous; for example, if orders could be processed within a minute instead of three to four minutes, we could boost selling time.Optimizing for sales productivity to minimize processing time while maximizing sales time would also be valuable. Regarding challenges, the complexity of the structure due to large product catalogs, complex pricing, multiple brands, and regional requirements does create challenges. Reducing these complexities through HCL Digital Commerce's features could streamline our operations, particularly regarding ERP, CRM, payments, security, performance, and scalability.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."

"I haven't faced any issues with the product's stability."

"HCL Digital Commerce has automated customer self-service and contract pricing, allowing approximately 80 to 90% time saving per order."

"Has all the modules needed for an order management solution."

"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."

"The most valuable solution is that it allows you to adapt it according to the customer's needs."

"The tool is easy to use and flexible. It is flexible enough to tailor to your requirements."

Cons

"The theme editor that was recently added is wonderful, but it not totally intuitive."

"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."

"The product catalog is an area that needs improvement."

"Lacks option to purchase individual modules."

"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."

"While there are no specific pain points, HCL Digital Commerce's complexity does require a unique architecture, and it would be beneficial to have an integrated architecture that simplifies end-user integration with other AWS cloud services."

"HCL Digital Commerce should improve its integration capabilities with other platforms."

Pricing and Cost Advice

Information not available

"HCL Digital Commerce's licensing costs are annual. It is expensive."

"I believe that HCL Digital Commerce is one of the most expensive products on the market."

"For our companies and our users, the price is quite high."

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Top Industries

By visitors reading reviews

No data available

Retailer

17%

Manufacturing Company

15%

Computer Software Company

13%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	5

Questions from the Community

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What do you like most about HCL Digital Commerce?

I haven't faced any issues with the product's stability.

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What is your experience regarding pricing and costs for HCL Digital Commerce?

HCL Digital Commerce's licensing costs are annual. It is expensive.

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What needs improvement with HCL Digital Commerce?

HCL Digital Commerce should improve its integration capabilities with other platforms.

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Comparisons

Salesforce Commerce Cloud vs Bigcommerce

Compared 35% of the time

SAP Commerce Cloud vs Bigcommerce

Compared 28% of the time

Adobe Commerce vs Bigcommerce

Compared 22% of the time

Digital River Global Commerce vs Bigcommerce

Compared 16% of the time

More Bigcommerce Competitors

SAP Commerce Cloud vs HCL Digital Commerce

Compared 23% of the time

Adobe Commerce vs HCL Digital Commerce

Compared 22% of the time

Shopify vs HCL Digital Commerce

Compared 15% of the time

Salesforce Commerce Cloud vs HCL Digital Commerce

Compared 14% of the time

KIBO B2B eCommerce Platform vs HCL Digital Commerce

Compared 11% of the time

More HCL Digital Commerce Competitors

Product Reports

Buyer's Guide

eCommerce Platforms

January 2026

Download Bigcommerce product report

Buyer's Guide

HCL Digital Commerce

January 2026

Download HCL Digital Commerce product report

Also Known As

No data available

IBM Digital Commerce, IBM WebSphere Commerce

Overview

Hosted e-commerce website creation solution that includes single-page checkout, live chat integration, mobile commerce capabilities.

Bigcommerce

IBM Digital Commerce provides advanced commerce capabilities to help you quickly and easily create an engaging brand experience across every customer touch point. Using IBM, you can improve your business with personalized customer engagement, optimized shopping and order management and fulfillment across channels. This helps you accelerate time to market, improve customer engagement and drive revenue growth.

HCLSoftware

Sample Customers

Man Crates, FUGOO, Pink Lily Boutique, Di Bruno Bros., Sportbike Track Gear, Shabby Apple, Tucker Blair, TwirlyGirl, Bottle Breacher, SISU Guard, The Smart Baker, Enjuku Racing, Chuck Levins, Rogue American Apparel, Shields of Strength, Treadmill, US Patriot Tactical

CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms. Updated: January 2026.

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We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.