Bigcommerce vs SAP Commerce Cloud comparison

Bigcommerce and SAP are both solutions in the eCommerce Platforms category. Bigcommerce is ranked #12, while SAP is ranked #4 with an average rating of 7.5. Bigcommerce holds a 1.5% mindshare in P, compared to SAP’s 4.7% mindshare. Additionally, 100% of Bigcommerce users are willing to recommend the solution, compared to 75% of SAP users who would recommend it.

Bigcommerce

Read 1 Bigcommerce review

1,105 Views
1,094 Comparison Views

100% willing to recommend

SAP Commerce Cloud

Read 20 SAP Commerce Cloud reviews

4,076 Views
3,342 Comparison Views

75% willing to recommend

Bigcommerce

SAP Commerce Cloud

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Executive SummaryUpdated on Feb 1, 2026

SAP Commerce Cloud and Bigcommerce compete in the e-commerce space. SAP Commerce Cloud often has an advantage due to its robust enterprise capabilities, while Bigcommerce attracts businesses with its comprehensive out-of-the-box features.

Features: SAP Commerce Cloud provides a flexible platform, strong order management, and personalization features. Bigcommerce offers multi-channel selling, built-in SEO tools, and extensive built-in features. SAP focuses on customization and scalability, whereas Bigcommerce emphasizes ease of use.

Ease of Deployment and Customer Service: Bigcommerce offers straightforward deployment and strong customer support, making it efficient in setup and assistance. SAP Commerce Cloud requires a more complex deployment process tailored for larger enterprises but provides detailed support for intricate needs.

Pricing and ROI: SAP Commerce Cloud involves higher setup costs due to tailored solutions, offering a significant ROI for larger businesses. Bigcommerce provides a cost-effective solution with lower initial costs and quick value through its feature set, appealing to businesses focusing on minimizing initial expenditures.

To learn more, read our detailed eCommerce Platforms Report (Updated: July 2026).

Buyer's Guide

eCommerce Platforms

July 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bigcommerce

Ranking in eCommerce Platforms

12th

Average Rating

10.0

Reviews Sentiment

9.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Commerce Cloud

Ranking in eCommerce Platforms

4th

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the eCommerce Platforms category, the mindshare of Bigcommerce is 1.5%, down from 1.8% compared to the previous year. The mindshare of SAP Commerce Cloud is 4.7%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Mindshare Distribution
Product	Mindshare (%)
SAP Commerce Cloud	4.7%
Bigcommerce	1.5%
Other	93.8%

eCommerce Platforms

Featured Reviews

Joe Palko

Business Management Consultant at Your Store Wizards

Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers

There is very little that needs to be improved, as BigCommerce is very proactive and is continuously releasing new updates. They are very effective at modernizing their product, but since no product is perfect and can always improve, a few things that I think BigCommerce could do better is to create a better reporting module for merchants. There are apps available that help with this in their app store, but it would be nice to have this built-in for things such as running reports for sales tax reporting. The theme editor that was recently added is wonderful, but it not totally intuitive.

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Anton Karzhavin

Head of Business analysis and Consulting at EffectiveSoft

Platform has supported global rollouts and has delivered faster, more reliable commerce journeys

In my view, SAP Commerce Cloud can be improved as it currently feels too heavy, with customers nowadays expecting solutions to be deployed in months rather than years. This is the most significant issue with SAP Commerce Cloud, which caters primarily to Fortune 500 companies and falls short for mid-sized businesses. I do not have a clear idea on which specific feature they should implement to better serve the smaller business market, despite their several past attempts. Regarding potential improvements for SAP Commerce Cloud, I am not the best person to discuss deployments as I lack a DevOps background. However, I believe the primary enhancement should be in their vision and communication of product benefits. Personally, I have found SAP salespeople to be less friendly compared to their Salesforce counterparts. Their inflexibility regarding discounts and offers might be an area for improvement.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BigCommerce has increased sales for almost every merchant that has moved from another eCommerce platform."

"BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."

"The user interface can be customized."

"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."

"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."

"We have found the B2B, B2C and D2C very valuable."

"We work on B2B projects, and it is the most efficient software solution for B2B."

"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."

"The tool supports multiple currencies."

"Through the ability to consolidate disparate knowledge repositories either through synchronous asynchronous, API batch, synchronization or other custom methods, I can disseminate as much or as little data through the widest variety of channels."

More SAP Commerce Cloud pros

Cons

"The theme editor that was recently added is wonderful, but it is not totally intuitive."

"The support team should improve the response time."

"Tighter integration with SAP (more OOTB tools for integration)."

"They need to use microservices to make it more scalable, but it's acceptable for now."

"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."

"Hybris is not currently using microservices."

"The stack needs to be improved; they need to start using more new technologies."

"Sometimes it's slow in accessing products. Also IMPEX upload was complex."

"The product should be accessible to all types of customer, not just the big ones."

More SAP Commerce Cloud cons

Pricing and Cost Advice

Information not available

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"The price is quite high."

"This is an expensive solution."

"The solution is very expensive in Turkey."

"The solution is expensive."

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

"The price is too high."

"I don't know the cost, but it can be expensive."

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Comparison Review

it_user9726

Architect at a tech services company with 1,001-5,000 employees

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

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Top Industries

By visitors reading reviews

Media Company

18%

Financial Services Firm

14%

Outsourcing Company

11%

Construction Company

11%

Manufacturing Company

11%

Construction Company

11%

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	10

Questions from the Community

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What needs improvement with SAP Hybris Commerce?

See all answers

What is your primary use case for SAP Hybris Commerce?

My main use case for SAP Commerce Cloud involves playing multiple roles, most of which are similar to product owner or product manager, along with a consulting role when I work for EPAM. A specific...

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What is your experience regarding pricing and costs for SAP Hybris Commerce?

My experience with pricing, setup costs, and licensing for SAP Commerce Cloud has been significant; only a global company can typically afford Hybris. Many clients share discomfort with revenue-dep...

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Comparisons

Salesforce Commerce Cloud vs Bigcommerce

Compared 28% of the time

Adobe Commerce vs Bigcommerce

Compared 20% of the time

Digital River Global Commerce vs Bigcommerce

Compared 11% of the time

HCL Digital Commerce vs Bigcommerce

Compared 7% of the time

Shopify vs Bigcommerce

Compared 7% of the time

More Bigcommerce Competitors

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 11% of the time

Adobe Commerce vs SAP Commerce Cloud

Compared 9% of the time

Shopify vs SAP Commerce Cloud

Compared 7% of the time

HCL Digital Commerce vs SAP Commerce Cloud

Compared 5% of the time

More SAP Commerce Cloud Competitors

Product Reports

Buyer's Guide

eCommerce Platforms

July 2026

Download Bigcommerce product report

Buyer's Guide

SAP Commerce Cloud

July 2026

Download SAP Commerce Cloud product report

Also Known As

No data available

SAP Hybris Commerce, Hybris, SAP Hybris on AWS

Overview

Bigcommerce is a leading e-commerce platform designed to streamline online selling for businesses of all sizes, providing robust tools and resources to enhance user experience and drive sales.

As a comprehensive e-commerce platform, Bigcommerce supports businesses by offering scalable, secure, and customizable online stores. It provides seamless integration with essential apps and marketplaces, making it ideal for businesses aiming to expand online presence and reach. Renowned for its ease of use, Bigcommerce offers extensive design capabilities and powerful analytics, enabling users to optimize operations and maximize efficiency.

What are key features of Bigcommerce?

Customizable Templates: Offers a variety of responsive design themes.
SEO Integration: Built-in SEO tools improve search visibility.
Payment Gateways: Supports multiple payment methods for flexibility.
App Marketplace: Access to apps enhancing functionality.
Analytics: Advanced tools for tracking sales and customer behavior.

What benefits or ROI should users look for in reviews?

Increased Sales: Strong track record of improving conversion rates.
Cost Efficiency: Competitive pricing models to fit different budgets.
Scalability: Easily grows with business without complex modifications.
Customer Support: Reliable support enhances user satisfaction and issue resolution.

In industries such as fashion, health, and electronics, Bigcommerce is frequently chosen for its robust integrations with industry-specific software, enabling businesses to manage back-end operations effectively while offering a seamless shopping experience to customers. Its flexibility allows for brand differentiation, which is critical in competitive markets.

Bigcommerce

SAP Commerce Cloud offers a robust platform for multi-channel e-commerce operations, providing seamless integration and customization for both B2B and B2C clients, supporting multinational enterprises with multiple storefronts.

SAP Commerce Cloud enables efficient e-commerce processes with features like a comprehensive promotion engine, support for multi-currency operations, and seamless ERP and CRM integration. Its user-friendly interface and dashboards enhance efficiency, while the platform's ability to support fast deployment and customization meets the dynamic needs of global businesses. Despite its strong capabilities, users indicate areas for improvement, such as smoother cloud transitions, more microservices support, better UI/UX, and integration with SAP. Pricing and the complexity of the customization process are additional considerations, with a need for improved payment options and multi-browser compatibility.

What are the key features of SAP Commerce Cloud?

Multi-channel Integration: Seamless operations across different platforms.
Promotion Engine: Comprehensive tools for targeted promotions.
B2B and B2C Support: Facilitates varied business models.
Checkout and Payment Simplification: Streamlined for efficiency.
ERP and CRM Integration: Enhances business operations.

What ROI and benefits should be expected from SAP Commerce Cloud?

Agility and Customization: Rapid setup and tailored solutions.
International Operations: Supports global business needs.
User Efficiency: Enhanced performance with intuitive dashboards.
Seamless Transactions: Improved checkout experiences.

Industries leverage SAP Commerce Cloud for e-commerce enhancement, specifically utilizing it for streamlined product content management and integrating enhanced front-end interfaces like Angular. Hosting options on AWS or internally provide deployment flexibility. Agencies and freelancers collaborate with diverse clients, supplementing customer experience monitoring and web application integrations.

SAP

Sample Customers

Man Crates, FUGOO, Pink Lily Boutique, Di Bruno Bros., Sportbike Track Gear, Shabby Apple, Tucker Blair, TwirlyGirl, Bottle Breacher, SISU Guard, The Smart Baker, Enjuku Racing, Chuck Levins, Rogue American Apparel, Shields of Strength, Treadmill, US Patriot Tactical

NHS 24

Find out what your peers are saying about Salesforce, Adobe, commercetools and others in eCommerce Platforms. Updated: July 2026.

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