


BigFix and BMC TrueSight Automation for Networks compete in network and endpoint management. BMC TrueSight Automation for Networks offers superior features and a comprehensive network automation toolkit, while BigFix scores higher on pricing and customer support satisfaction.
Features: BigFix offers advanced patch management, unified endpoint visibility, and real-time inventory management. BMC TrueSight Automation for Networks excels in network configuration management, automated compliance enforcement, and comprehensive network automation features.
Room for Improvement: BigFix could improve user-friendliness for non-technical users, scalability limitations for extremely large environments, and integration with third-party systems. BMC TrueSight Automation for Networks needs better deployment simplification, faster response times for large data sets, and improved user interface intuitiveness.
Ease of Deployment and Customer Service: BigFix is noted for its straightforward deployment process and responsive support, making it favorable for quicker adoption. BMC TrueSight Automation for Networks offers extensive customization options with strong support, though its deployment is more complex.
Pricing and ROI: BigFix is known for competitive pricing and efficient implementation, providing a faster ROI. BMC TrueSight Automation for Networks, while having a higher initial cost, offers long-term value through its extensive feature set, appealing to organizations seeking robust network management capabilities.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
Whenever we need any kind of support, the BigFix team is present and available.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
BigFix requires some minimum configuration requirements.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Building a management console is quick and simple, taking only one to two hours for setup.
The problem was related to the hardware configuration and hardware specifications.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 6.1% |
| BigFix | 5.2% |
| BMC TrueSight Automation for Networks | 2.1% |
| Other | 86.6% |


| Company Size | Count |
|---|---|
| Small Business | 126 |
| Midsize Enterprise | 55 |
| Large Enterprise | 168 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 67 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 5 |
| Large Enterprise | 6 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
HCL BigFix is a Unified Endpoint Management and automation platform that reduces risk, cost, and complexity in enterprise IT environments, managing 155M+ endpoints.
BigFix provides centralized management, security, and remediation for diverse IT infrastructures. It integrates infrastructural security, endpoint remediation, and digital employee experience automation. Built on a single-agent architecture, it ensures seamless policy enforcement across on-premises, hybrid, and multi-cloud environments. Organizations benefit by managing nearly 100 operating system variants through a unified platform, ensuring compliance and operational resilience. BigFix supports stringent regulatory requirements, making it suitable for highly regulated industries and public-sector environments.
What are BigFix's most important features?In industries like telecom and finance, BigFix is used for automated patch management, software distribution, and security compliance. Companies leverage it for endpoint management and inventory tracking. It integrates with tools like ILMT to enhance endpoint data collection, aiding compliance and application deployment.
BMC TrueSight Automation for Networks provides valuable automation in network processes like compliance and configuration management while ensuring consistent device setups and robust security.
BMC TrueSight Automation for Networks is an effective tool for automating network processes, reducing manual labor through automation of patching and OS updates. Its compliance, configuration management, and oversight features such as change tracking and audit logs enhance control and visibility. The dashboard caters to different user needs with improved data visibility and the ability to manage configuration changes efficiently. Immediate remediation during downtimes strengthens network security while reducing engineer dependency.
What are the key features of BMC TrueSight Automation for Networks?
What are the benefits and ROI of using BMC TrueSight Automation for Networks?
Organizations in financial, government, and healthcare sectors utilize BMC TrueSight Automation for Networks for effective management of diverse network infrastructures. By automating tasks like OS upgrades and configuration changes, control management is enhanced, allowing notifications of changes and enabling A/B testing before deployment.
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