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BigFix vs Fortinet FortiClient comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Fortinet FortiClient
Ranking in Endpoint Protection Platform (EPP)
13th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
99
Ranking in other categories
Endpoint Compliance (1st), Enterprise Infrastructure VPN (1st)
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of Fortinet FortiClient is 1.9%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support for BigFix is really amazing."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"It has plugins development options, which are great."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"FortiClient's most valuable features are that it's fast and safe."
"Implementing this solution has streamlined time management in our organization."
"The integration with Active Directory is a valuable feature, allowing SSO for users."
"Remote connectivity is its most valuable feature."
"The VPN connection is the feature that I like the most."
"It's easy to use, easy to deploy, and I have more visibility over my network that shows which users are connected to the firewalls, which users are connected to the network, and what they're accessing."
"Starting from FortiGate and from the EMS server, you have to begin at the endpoint, and that's the most useful thing about using FortiClient."
"It’s easy to use."
 

Cons

"I would like to see more integration with external data."
"In-place and OS upgrades can be improved."
"While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"The reporting and dashboard parts have room for improvement."
"I'm looking for them to make big web UI improvements."
"The price could also use improvement."
"Occasionally, the solution may provide a slow connection. In addition, there may be initialization and authorization issues that one may need to take care of while using the solution."
"We've had some problems with having to remove the current version and either reinstalling an old version or updating to the new one."
"The solution could improve by providing analytics or detailed reports."
"I think that FortiClient can enhance the multifactor authentication."
"We've got one client where it was blocking the smartphones, and there's a way to set it up on Fortigate that's supposed to do that. However, it didn't work with them since they had a 2FA multi-factor."
"Initially, the support was very poor. It is getting better, but they should continue to improve this."
"Fortinet frequently releases updates without thorough testing."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"The price is very fair."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"Its price is very reasonable."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"The price is reasonable, but our customers find it expensive."
"The pricing is reasonable."
"We are using the free version of this product."
"Fortinet requires you to buy a lot of product in order for you to have proper protection."
"Its pricing is good. One thing that has always attracted us to the Fortinet range of products is that their pricing is very competitive. Our particular licensing is on a yearly basis. However, as part of this project, we did pre-purchase three years of maintenance and support at a fairly significant discount."
"Licensing was free up to ten users and after that, it was pretty reasonable."
"It is a yearly subscription license. I don't see a problem with the pricing. Resellers add their markup and then give it to us, but I don't see that as a major challenge. It is fine."
"The licensing fee varies with what one is trying to accomplish. It can range from being free to costing several hundred thousand dollars per year."
"The price is reasonable compared to competitors, it is very good."
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Top Industries

By visitors reading reviews
Educational Organization
43%
Financial Services Firm
9%
Government
7%
Computer Software Company
6%
Educational Organization
39%
Computer Software Company
10%
Manufacturing Company
5%
Comms Service Provider
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
 

Also Known As

Tivoli Endpoint Manager
FortiClient
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BigFix vs. Fortinet FortiClient and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.