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BigFix vs Fortinet FortiClient comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Configuration Management (6th), Patch Management (3rd), Unified Endpoint Management (UEM) (4th)
Fortinet FortiClient
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
99
Ranking in other categories
Endpoint Compliance (2nd), Enterprise Infrastructure VPN (1st)
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.2%, up from 0.8% compared to the previous year. The mindshare of Fortinet FortiClient is 1.8%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"The technical support for BigFix is really amazing."
"The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"I like the inventory and life cycle management feature."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"The performance of FortiClient is impressive."
"The most valuable feature of FortiClient is its user-friendly interface that allows easy navigation and access to all endpoint devices."
"The integration capabilities are good."
"The product's initial setup phase is easy."
"It's simple, downloadable, and there's usually no problem."
"The most valuable feature of FortiClient is its high security level."
"Compared to other similar solutions, it is faster in connecting."
"It works well and the performance is good."
 

Cons

"The deployment has room for improvement and can be more streamlined."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"I would like better support on the backend."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"BigFix could improve its asset management capabilities to discover assets, including hardware."
"Technical support is awful. Their online response time is not prompt. They should not respond after four or five days. Their support guys are not competent enough. Small issues are taking time."
"The user interface on the central server could be improved."
"The filtering process could be improved."
"We'd like to be able to properly encrypt the data more effectively."
"I haven't found that that solution does anything amazing."
"Its stability can be improved. It is not as reliable as I would like it to be. There are times when things don't work quite right. Our biggest pain point is not related to Fortinet FortiClient and the whole scheme of things. It is related to one of the additional services called FortiGuard. They are the arm that does all of the updates to definitions, keeps all the signatures updated, and responds to new threats and whatnot. What we have found is that they react quickly, but sometimes their solutions aren't compatible with all of the components of the Fortinet security suite, specifically around FortiSandbox."
"I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year."
"The pricing is not cheaper compared to competitors. For price satisfaction, it rates at seven out of ten and could be improved."
 

Pricing and Cost Advice

"The price is very fair."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"The cost is slightly high."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The price of the solution is high. There are not any additional fees from the standard license."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"The price is reasonable, but our customers find it expensive."
"It is not that expensive. It was within the range. A dollar per user per month is nothing."
"It is a yearly subscription license. I don't see a problem with the pricing. Resellers add their markup and then give it to us, but I don't see that as a major challenge. It is fine."
"We are using the free version of this product."
"Anyone can download this product for free, but you have to have a FortiGate gateway that you are connecting to."
"The solution's scalability is inexpensive."
"The pricing is a six out of ten."
"The pricing is reasonable."
"The solution is more cost efficient than Cisco, as FortiGate tends not to charge for the client license, which allows one to make free use of whatever is supported on the device."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Computer Software Company
9%
Computer Software Company
14%
Manufacturing Company
9%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them. The problem was related to the hardware co...
How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
 

Also Known As

Tivoli Endpoint Manager
FortiClient
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BigFix vs. Fortinet FortiClient and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.