


BigFix and Fortinet FortiClient are both recognized in the cybersecurity domain. Fortinet FortiClient is considered superior due to its comprehensive security features, which users feel justify the investment.
Features: BigFix users value its extensive patch management, endpoint visibility features, and robust management capabilities. Fortinet FortiClient is favored for its integrated security, ease of use, and tight integration within the Fortinet framework.
Room for Improvement: Users suggest BigFix could enhance its dashboard for better insights, streamline its interface, and improve overall usability. Fortinet FortiClient users desire improved reporting tools, easier troubleshooting, and interface refinement.
Ease of Deployment and Customer Service: BigFix receives positive feedback for its comprehensive deployment options and responsive support. Fortinet FortiClient is noted for its straightforward deployment, though users report mixed experiences with customer service.
Pricing and ROI: BigFix offers competitive setup costs and users report positive ROI, appreciating its robust feature set. Fortinet FortiClient is perceived as cost-effective due to its security capabilities, with users reporting satisfactory ROI.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
The VPN performance has a substantial impact on our remote workforce.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
Whenever we need any kind of support, the BigFix team is present and available.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
In 99% of cases, we do not have to do configurations on our own as they are normally handled by their service providers.
They provide very good support, and an issue I had was resolved quickly over the phone.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
BigFix requires some minimum configuration requirements.
We normally take into consideration while installing the product that it can scale up to approximately 20%, but not more than that.
Most of our clients are using the free version rather than the paid version due to the high range of maximum users available for the free version.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Its stability level is excellent.
I normally get a call within 15-20 minutes after logging a complaint.
Fortinet FortiClient is a stable product with no glitches or latency issues.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Building a management console is quick and simple, taking only one to two hours for setup.
The problem was related to the hardware configuration and hardware specifications.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
Fortinet frequently releases updates without thorough testing.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Justifying the price to clients can be difficult.
FortiClient is included in a package with the UTM features, so there is no separate cost for it.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
The most valuable feature of FortiClient is its high security level.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
I strongly recommend this solution, especially for Fortinet customers who use FortiGate or other Fortinet products, as they can easily integrate these features and exchange information seamlessly.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.6% |
| Fortinet FortiClient | 1.8% |
| BigFix | 1.6% |
| Other | 93.0% |

| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 21 |
| Large Enterprise | 48 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 67 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 23 |
| Large Enterprise | 25 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
HCL BigFix offers a Unified Endpoint Management platform that enhances security, reduces costs, and simplifies IT operations across hybrid, multi-cloud environments through a centralized control structure.
BigFix streamlines enterprise IT management by integrating infrastructure security, endpoint remediation, and employee experience automation within a single platform. It enables IT Operations and Security teams to function efficiently from a unified control plane, managing over 155 million endpoints. Its robust architecture supports continuous compliance and automated vulnerability remediation, closing the gap between detection and fix. It excels in digital employee experience by ensuring proactive monitoring and utilizing agentic AI for self-healing workflows and intelligent automation, thereby reducing manual efforts and enhancing productivity.
What are BigFix's key features?Industries such as telecom, finance, and industrial facilities leverage BigFix for comprehensive patch management, software deployment, and inventory solutions. They benefit from its capacity to support endpoint security, compliance, and diverse operational needs, using it for vulnerability assessment and custom content creation.
Fortinet FortiClient is a comprehensive security tool, renowned for its VPN capabilities and seamless remote access, making it ideal for businesses seeking efficient endpoint protection and secure remote work options.
FortiClient integrates well with Fortinet systems, offering user-friendly features and centralized management. It supports Active Directory, multi-factor authentication, and delivers robust security measures including web filtering and antivirus. As a cost-effective solution, it provides rapid connectivity, scalability, and performance for businesses. While valued for its functionality, users seek improvements in management simplicity, web filtering, multifactor authentication, and version compatibility. Challenges include occasional slow connections, support quality, and pricing concerns. Areas needing enhancement involve deployment, stability, security, and reporting. Frequent updates demand better endpoint detection, broader integration, and reliable connectivity with improved documentation and analytics.
What are the key features of Fortinet FortiClient?In specific industries, FortiClient is utilized in sectors such as finance and healthcare, where high levels of security are mandatory. It enables secure VPN access to critical systems and data, ensuring compliance with regulatory standards. Education institutions deploy FortiClient to protect academic data and facilitate remote learning environments, safeguarding both faculty and student interactions online.
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