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BigFix vs Fortinet FortiEDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
BigFix delivers fast ROI with efficient patch management, improved security, and reduced labor, enhancing efficiency and financial savings.
Sentiment score
2.8
Fortinet FortiEDR boosts ROI by reducing risk management, saving time, improving security, and increasing customer satisfaction and staffing efficiency.
 

Customer Service

Sentiment score
6.5
BigFix provides excellent customer support, with minor first-level inconsistencies, improved overall quality, and valuable community resources.
Sentiment score
7.3
Fortinet FortiEDR's customer service is mixed, with varied responsiveness; engaging local distributors and resellers can aid support experience.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical Director at SYSTEX
Technical support from HCL is satisfactory unless there are customization requirements.
Founder Director at Techsa Services
The technical support from Fortinet is excellent.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
I believe the support from Fortinet is very good based on my experiences asking for help.
Pre Sales/ Cybersecurity Engineer at Contacta
For setting up some proper solutions for issues at the customer site, it can take about one week.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
5.7
BigFix excels in scalability, handling deployments from small to large seamlessly, supporting hundreds of thousands of devices efficiently.
Sentiment score
5.6
Fortinet FortiEDR is scalable and adaptable but may face integration issues and high costs for additional services.
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
When implemented in a Fortinet environment with an existing firewall, FortiAnalyzer, and FortiManager, it is straightforward to install and scale by adding more EDR for endpoints.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
I can give it nine points in terms of scalability.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
 

Stability Issues

Sentiment score
5.9
BigFix is praised for its stability, requiring minimal intervention and maintaining performance during large-scale deployments and external challenges.
Sentiment score
8.4
Fortinet FortiEDR is reliable with some memory and integration issues; praised for seamless updates but needs ecosystem improvements.
After that, I stopped scanning the Cisco AnyConnect and switched to Fortinet VPN. Everything worked fine afterward.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
For stability, I would give it a score of ten, as we are not having any issues with that currently.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
 

Room For Improvement

BigFix needs updated documentation, UI improvements, enhanced integration, better patch support, and improved automation and scalability.
Fortinet FortiEDR needs improvements in cloud security, usability, integration, machine learning capabilities, and enhanced scalability to better meet user expectations.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Founder Director at Techsa Services
Building a management console is quick and simple, taking only one to two hours for setup.
Technical Director at SYSTEX
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
Fortinet could consider reducing the minimum order quantity for EDR, currently set at 500 pieces.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
 

Setup Cost

BigFix offers flexible, competitive pricing options with various packages and potential discounts, despite additional costs like database licenses.
Fortinet FortiEDR's pricing is mixed, seen as competitive by some, expensive by others, offering long-term value and scalability.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Founder Director at Techsa Services
It's reasonably priced compared to other vendors' similar products.
Security Team Lead at a outsourcing company with 1,001-5,000 employees
The pricing is moderate; I cannot label it as cheap, but it is moderate compared to other main solutions.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
 

Valuable Features

BigFix is valued for ease, scalability, flexibility, real-time management, integration, single-console efficiency, and wide system adaptability.
Fortinet FortiEDR excels in deployment, integration, threat response automation, and scalability, with strong security measures and user-friendly management.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
Founder Director at Techsa Services
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
RPA Developer at Hexaware Technologies Limited
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Technical Director at SYSTEX
The agent provides on-client web and video filtering that offers phishing and botnet protection, along with granular application threat control, including web-based applications, YouTube, and software as a service.
Pre Sales/ Cybersecurity Engineer at Contacta
We also require a proactive protection mechanism, including an alarm system for threat detection before attacks occur.
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
 

Categories and Ranking

BigFix
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (34th), Patch Management (7th), Unified Endpoint Management (UEM) (9th)
Fortinet FortiEDR
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
40
Ranking in other categories
Endpoint Detection and Response (EDR) (10th)
 

Mindshare comparison

BigFix and Fortinet FortiEDR aren’t in the same category and serve different purposes. BigFix is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 1.1%, up 1.0% compared to last year.
Fortinet FortiEDR, on the other hand, focuses on Endpoint Detection and Response (EDR), holds 3.0% mindshare, down 4.1% since last year.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
BigFix1.1%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.7%
Other84.4%
Endpoint Protection Platform (EPP)
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiEDR3.0%
CrowdStrike Falcon8.7%
Microsoft Defender for Endpoint7.3%
Other81.0%
Endpoint Detection and Response (EDR)
 

Featured Reviews

AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
Anoop K Jayan - PeerSpot reviewer
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
Has strengthened endpoint protection for on-premise networks and supported migration to Linux environments
What really stands out in Fortinet FortiEDR is that we are integrating it with some private clouds at the customer's premises with secure SD-WAN networks. I don't know how much it contributes to this SD-WAN network in the own premises cloud solution, but that is what we are doing. This is especially relevant for government projects where the SD-WAN solution is within their private network, not touching the Internet or any other access. Their first requirement is centralized management. Additionally, they need antivirus updates and other things to be done through a centralized platform within that private cloud. That is their requirement, and currently, we temporarily allow internet access, but it is not preferred. We are moving towards a complete air gap, providing full isolation from the internet for that. We have started to work with machine learning capabilities in Fortinet FortiEDR. We are not that well-versed yet, but we have begun using machine learning for intrusion detection and other purposes. Regarding forensic analysis in Fortinet FortiEDR, it is useful in understanding attack vectors because our projects are based on the voice side, such as cloud PBX solutions and call center management. There are media activities and many attacks coming from the outside, as well as vulnerabilities from endpoints. In those cases, we need detailed analysis through an AI platform to inspect how these attacks are coming. We also require a proactive protection mechanism, including an alarm system for threat detection before attacks occur.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
9%
Manufacturing Company
9%
Computer Software Company
7%
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise66
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise14
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it easier for customers to subscribe and unsubscribe.
What needs improvement with BigFix?
The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports. In addition to reporting improvements, there should be a feature for application c...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
The pricing is moderate; I cannot label it as cheap, but it is moderate compared to other main solutions.
 

Also Known As

Tivoli Endpoint Manager
enSilo, FortiEDR
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
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881,733 professionals have used our research since 2012.