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BigFix vs Perforce Puppet comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Remote Access (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Configuration Management
9th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
100
Ranking in other categories
Endpoint Protection Platform (EPP) (21st), Patch Management (7th), Unified Endpoint Management (UEM) (10th), Autonomous Endpoint Management (7th)
Perforce Puppet
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.2%, down from 9.0% compared to the previous year. The mindshare of BigFix is 4.6%, down from 7.8% compared to the previous year. The mindshare of Perforce Puppet is 4.0%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.2%
BigFix4.6%
Perforce Puppet4.0%
Other87.2%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
InderjeetSingh4 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
End-to-end automation has simplified patching and software deployment across thousands of servers
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initiated through the patch policy, it appears on the console but arrives in chunks. When targeting hundreds of servers from the patch policy, the actions come in chunks such as ten out of six, ten out of nine, or ten out of fifteen. This fragmented approach creates a significant challenge for the patching team to monitor the action status. I would recommend that the development team provide a single action or one to two actions instead of multiple actions requiring individual monitoring. A broad status update could be provided to the client indicating the overall progress of the patch policy implementation rather than requiring monitoring of every individual action. This would reduce the bandwidth required by the team to track multiple actions on the console.
MS
Unix Consultant at ExxonMobil
Have managed configurations efficiently with an adaptable tool
I am using Perforce Puppet in the IT industry. I have experience with configuration management tools, specifically Perforce Puppet. I am a user of Perforce Puppet. I have used modular architecture to customize and integrate with my current IT environment. It is flexible and able to address my specific needs. I have worked with event-driven automation, and it helps to identify potential issues when someone manually changes any configuration on the server. Perforce Puppet reinforces the intended configuration that we have set earlier. I recommend Perforce Puppet as it's a good tool for all kinds of business and easy to use. It takes less than three months to learn how to use Perforce Puppet. On a scale of one to ten, I rate Perforce Puppet an eight.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"Our bank's most valuable Intune features are centered around the dedicated device concept."
"Microsoft Intune has positively impacted our organization by covering processes, improving security, and saving time."
"Windows Autopatch is the most valuable because it removes the burden of patch management."
"Implementing Microsoft Intune is easy."
"These capabilities have made a significant impact in my work, providing a comprehensive view of all devices and features in a single platform."
"The feature that we can deploy policies and configuration settings and it will be applied to every user who is connected to it around the world just with an internet connection is very good."
"Intune does consolidate all endpoint and security management tools into one place, making everything easier to manage."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"Software distribution and patch management are the most valuable."
"Support is very awesome. Every time we have needed something from technical support, they have been on top of everything with a very quick turnaround in the issues that we've had with the product."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"Before we began using Puppet, everything was manual; once we moved to Puppet, it opened up a completely new world of automated management, which was amazing."
"Good tools to automate your servers, the time and effort to learn writing manifest is quiet high but it's worth on the long run"
"Anything that we manage through Puppet always runs perfectly."
"Puppet Enterprise is a stable solution."
"The valuable features I found are installing packages remotely and pushing files from a centralized server, and we can also create users and monitor services remotely."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"Return on the IaaS project was breaking even in the same year with deployment of 500 VM servers with a 3-tier app stack, and annual ROI from savings thereafter was to the tune of 60-80%."
"Puppet Enterprise provides an autonomous delivery solution and agent-server architecture that was really helpful on our case for Internet base device management."
 

Cons

"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"I find the solution quite old school with not many features."
"In terms of the admin experience, it is straightforward, but the Windows enrollment experience could be improved. Sometimes, for enrollment, we have to reset devices and re-enroll them. Just configuring Windows, Azure, or Active Directory doesn't enroll the devices. We need easy enrollment for Windows."
"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."
"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"I would like better support on the backend."
"Upgrading from an Evaluation license to a production license is not error free."
"I would like to see the Self Service section made more user-friendly."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"I would like to see SDK for Web UI included in the next release."
"Web reports. The interface for web reports is still pretty basic, and really hasn't changed in the seven years that we've had the product, so that would be one thing that would be really nice."
"The compliance side needs work. Puppet doesn't have much in terms of dealing with compliance."
"Puppet has a steep learning curve so you need to spend some time before you can use Puppet daily."
"Regarding the cost, I find it expensive, always."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"At the beginning the initial setup was kind of complex."
"It needs GUI based automation. There is way too much command line work involved."
"Puppet Enterprise is more complex and difficult to configure."
"Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team members leave the organization, leaving others uncertain about using the tool."
 

Pricing and Cost Advice

"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
"I would rate the price a four out of ten with ten being the most expensive."
"Microsoft Intune is expensive."
"The price of Microsoft Intune is reasonable."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"It might be about $23 a client."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"Its price is very reasonable."
"The price of the solution is high. There are not any additional fees from the standard license."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
"Puppet Enterprise’s pricing is competitive."
"Puppet Enterprise can be an expensive solution for smaller businesses."
"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
9%
Construction Company
6%
Financial Services Firm
15%
Comms Service Provider
12%
Outsourcing Company
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise68
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for BigFix?
I rate the price for BigFix as medium, neither low nor high.
What needs improvement with BigFix?
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initia...
What is your primary use case for BigFix?
My current use case involves being one of the products and one of the clients implementing this tool.
What is your experience regarding pricing and costs for Puppet Enterprise?
Regarding the cost, I find it expensive, always. I don't know how much the license would cost per year or per user ap...
What needs improvement with Puppet Enterprise?
I don't know what could be improved in Perforce Puppet to make this tool better for the next release. I can't think o...
What is your primary use case for Puppet Enterprise?
My main use case for Perforce Puppet is for configuration management.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
Puppet
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Find out what your peers are saying about BigFix vs. Perforce Puppet and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.