

Ping Identity Platform and BigID Next compete in the identity management and data privacy space. Ping Identity Platform offers comprehensive identity management features, while BigID Next focuses on advanced data privacy capabilities. Ping Identity is favored for its ease of use and pricing, whereas BigID Next captivates organizations with its superior data governance features.
Features: Ping Identity Platform offers single sign-on, multi-factor authentication, and a user-friendly interface for managing identities securely and efficiently. BigID Next provides in-depth data discovery, strong data classification, and comprehensive privacy tools to meet regulatory standards.
Room for Improvement: Ping Identity Platform could enhance its user experience and expand its integration capabilities with third-party applications. Additionally, the platform could improve scalability for larger enterprises and provide more detailed analytics. BigID Next may need to streamline its deployment process, enhance real-time monitoring features, and extend its support documentation for complex implementations.
Ease of Deployment and Customer Service: Ping Identity Platform emphasizes straightforward deployment with efficient customer support, minimizing complexity in setup. BigID Next requires careful deployment planning due to its feature-rich offerings but compensates with solid customer support to ease the transition.
Pricing and ROI: Ping Identity Platform is considered cost-effective, providing a comprehensive identity management package with clear ROI. BigID Next, while more expensive, justifies the cost with advanced data governance features that offer significant ROI."
It is one of the best tools in the market.
We have seen returns across all three aspects: fewer employees needed, money saved, and time saved with BigID.
I have seen a return on investment from using BigID, particularly as it is a regulatory and compliance tool that helps avoid potential penalties for non-compliance.
BigID has one of the best technical support teams.
I would rate the customer support a six because you cannot directly reach out to L3 or L2 support if there's a major issue.
developing the custom connectors was relatively easy because of the courses I attended at BigID University and the support given by the BigID engineering team.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
The problem with the support team is that I do not like support; the day of the threat image, they never come on the call and unless it is a priority, they never come to call to defend it and to provide any kind of solutions.
I would rate the technical support for Ping Identity Platform seven out of ten because of their limited support and late availability.
I have added very large data sources to the BigID environment, and it remains stable.
BigID is scalable, allowing you to purchase as many scanners as you want.
BigID is generally stable, however, there is a noted issue with bulk tagging that can affect scan results.
Ping Identity Platform demonstrates strong stability, as it is not prone to bugs.
In terms of stability for Ping Identity Platform, we haven't faced any issues till now.
Overall, I see PingFederate as a stable product.
There is also an issue with incident tagging, where all objects get tagged without an option to untag specific ones, and reverting changes is only possible through MongoDB Central, which can lead to data loss for certain periods.
I want them to focus on data mapping, assessment, automation workflow, and privacy incident management.
BigID deserves recognition for the data discovery part, which has been wonderful and quite accurate, along with the confidence level process that allows us to fine-tune results for better accuracy from the database.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems.
BigID might be expensive as it involves various paid services, like data retention and graphic rights management.
The pricing is competitive in the market, however, I need to ask for the right price.
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
One of the best features of BigID is its strength in data discovery and governance.
BigID simplifies things by integrating both data protection and data privacy in one environment, making it easier for end users.
The most valuable feature of BigID is its large number of classifiers, which allow us to scan for specific data such as SSN numbers.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Ping Identity Platform can be accessed both on-premises and in the cloud, allowing for high flexibility in creating user flows and policies tailored to client requirements.
It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.
| Product | Mindshare (%) |
|---|---|
| BigID Next | 4.1% |
| Ping Identity Platform | 0.9% |
| Other | 95.0% |


| Company Size | Count |
|---|---|
| Small Business | 5 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
BigID Next offers advanced data discovery, classification, and governance tools, streamlining compliance with privacy laws while integrating seamlessly with Microsoft platforms.
BigID Next provides comprehensive data management through machine learning-enhanced capabilities, supporting data discovery and classification for both structured and unstructured data. By simplifying processes for GDPR and CCPA compliance, and facilitating data scanning and mapping across databases, it optimizes data management. Automation is central to its design, with solutions for DSAR requests, organizing data with security labels, and ensuring a holistic organizational data view. Improvements in navigation, bug fixes, and scan reliability remain essential, along with enhancing classifiers for broader region coverage.
What features does BigID Next offer?
What benefits should users look for?
BigID Next is commonly implemented in industries needing robust data governance, such as finance and healthcare, where data privacy and compliance with regulations are critical. It aids in scanning and classifying extensive data volumes, helping businesses maintain regulatory compliance while managing data risks effectively.
Ping Identity Platform offers cloud capabilities for applications, supporting Single Sign-On, Multi-Factor Authentication, and passwordless authentication. It features flexible integrations and federated identity management, enhancing security through detailed compliance features and seamless IDP integration.
This platform meets enterprise needs with role-based access control, device management, API security, and risk-based adaptations. Its BYOD support, ease of integration, biometric authentication methods, and customizable options with PingFederate aid in enhancing security and convenience. Challenges such as the complex management console, network reliability, and limited customization are present. Users find areas for improvement in incident response features, bio-certification, and network handling for IP classification. Community support and documentation need strengthening to address existing device tracking and token management issues.
What are the key features of Ping Identity Platform?In industries such as finance, healthcare, and IT, enterprises deploy Ping Identity Platform for its ability to implement seamless SSO and MFA. It integrates with protocols like SAML, OAuth, and OpenID Connect to secure communications and user identities. This enhances security and user convenience for customer-facing and internal applications.
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