Try our new research platform with insights from 80,000+ expert users

Bitdefender GravityZone EDR vs Kaspersky Endpoint Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR improves security and ROI with quick detection, meeting budget needs and supporting business activity.
Sentiment score
7.1
Kaspersky Endpoint Security Cloud offers reasonable pricing and savings but may require supplementary solutions for complete protection.
 

Customer Service

Sentiment score
5.5
Bitdefender GravityZone EDR support is praised for responsiveness but criticized for delays, ticket issues, and language barriers.
Sentiment score
5.2
Kaspersky Endpoint Security Cloud's customer service is mixed, praised for initial help but criticized for slow responses and limited access.
I would rate customer service and support as nine out of ten.
They should start offering sessions if there's some critical error occurring, even if someone has to pay for the support.
 

Scalability Issues

Sentiment score
6.2
Bitdefender GravityZone EDR is praised for its scalability, efficiently handling environments and growing demands across various operating systems.
Sentiment score
6.8
Kaspersky Endpoint Security Cloud is highly scalable, supporting growth from a few to hundreds of users, with room for process improvement.
I would rate the scalability of Bitdefender EDR as nine out of ten.
If you assign a device to a user in Kaspersky Endpoint Security Cloud, you cannot reassign it to another user.
 

Stability Issues

Sentiment score
6.3
Bitdefender GravityZone EDR is praised for stability, efficiency, minimal resource use, low bugs, and high reliability by users.
Sentiment score
7.7
Kaspersky Endpoint Security Cloud is stable and effective in malware detection, though some users report occasional update issues.
 

Room For Improvement

Bitdefender GravityZone EDR needs performance, integration, user-friendly updates, threat intelligence improvement, and enhanced pricing, support, and installation.
Kaspersky Endpoint Security Cloud requires enhancements in stability, scalability, feature expansion, usability, support, and advanced threat detection.
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Recently, there was a company which was attacked by phishing emails, and out of 10, it was only blocking three emails.
 

Setup Cost

Bitdefender GravityZone EDR provides flexible, cost-effective pricing with variable rates based on endpoints and infrastructure needs.
Kaspersky Endpoint Security Cloud is a cost-effective, flexible, industry-standard enterprise solution with transparent annual pricing and no hidden costs.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
 

Valuable Features

Bitdefender GravityZone EDR provides advanced protection with AI-driven features, seamless integration, and minimal resource usage, ensuring superior security.
Kaspersky Endpoint Security Cloud offers comprehensive protection with advanced features, Microsoft 365 integration, and reliable performance.
The features I find most effective for threat detection include centralized control policy distribution.
Kaspersky Endpoint Security Cloud is one of the best, very effective software because of its vulnerability assessment and threat assessments.
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Kaspersky Endpoint Security...
Ranking in Endpoint Detection and Response (EDR)
23rd
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
12
Ranking in other categories
Ransomware Protection (8th)
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.6%, down from 3.0% compared to the previous year. The mindshare of Kaspersky Endpoint Security Cloud is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Zunair Aftab - PeerSpot reviewer
Security features excel while management tools face challenges
Kaspersky Endpoint Security Cloud has proven to be a robust and comprehensive solution for endpoint protection. So far, no major negative features have been observed. However, email security integration with Microsoft 365 has room for improvement. In a recent real-world incident, a company received 10 phishing emails, of which only three were blocked by the system. Enhancing detection accuracy to block 7 or more would significantly improve trust and effectiveness. With the on-premises version, there's a known issue where assigning a device to a new group results in it being auto-assigned back to the previous group. Fixing this bug would greatly streamline device management. Additionally, in the cloud version, once a device is assigned to a user, it cannot be reassigned without deleting the user or the device entirely. It would be far more user-friendly if the platform allowed simple reassignment or de-assignment, returning the device to an "unassigned" state. As for automated behavioral analysis, while current functionality is based on machine learning, upgrading to true AI-powered detection could bring substantial improvements. Ideally, the system should proactively flag potential threats, and offer administrators the option to either allow or block applications based on intelligent risk analysis
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
12%
Government
5%
Hospitality Company
5%
Manufacturing Company
19%
Computer Software Company
13%
Comms Service Provider
11%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
What do you like most about KasperskyEndpoint Security Cloud?
The product works perfectly to prevent malware in our organization.
What needs improvement with KasperskyEndpoint Security Cloud?
Kaspersky Endpoint Security Cloud has proven to be a robust and comprehensive solution for endpoint protection. So far, no major negative features have been observed. However, email security integr...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
No data available
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Kaspersky Endpoint Security Cloud and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.