Bizagi and BizTalk Server both compete in the business process management and integration category. Bizagi seems to have the upper hand with its user-friendly process modeling and automation capabilities, making it appealing for quick deployments and modifications, especially for teams lacking extensive technical expertise.
Features: Bizagi is noted for its ease of process modeling, compliance with BPMN 2.0, agile automation, and a free modeler option that is praised for its intuitive design. BizTalk Server shines with its deep integration capabilities, robust middleware solutions for enterprises, and seamless data flow management, making it ideal for businesses with complex integration needs.
Room for Improvement: Bizagi users highlight the need for more flexible licensing and cost structures, improvements in its cloud services, and better case management capabilities. BizTalk Server is seen as needing advancements in performance and deployment agility, especially for modern cloud-based workflows, as well as a more enhanced user experience design.
Ease of Deployment and Customer Service: Bizagi provides flexibility with both on-premises and cloud deployment options, appealing to various infrastructure needs, although some users report occasional delays in customer service response. BizTalk Server offers primarily on-premises deployment, which may pose challenges as businesses move toward cloud solutions, with user feedback suggesting that support speed and responsiveness could be improved.
Pricing and ROI: Bizagi offers a cost-effective start with its free modeler, attractive for startups and small businesses, although its enterprise pricing is viewed as high by some. However, the ROI is favorable for rapid deployments. BizTalk Server, traditionally more expensive due to its extensive feature set, delivers significant value when fully utilized in enterprises demanding thorough integration solutions. Businesses must evaluate their specific needs to ensure optimal ROI from BizTalk's capabilities.
Now the direction is to move away from BizTalk Server to IBM WebMethods, which has more features compared to BizTalk Server.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
BizTalk Server's stability rates about eight or nine out of ten.
BizTalk Server is good for small companies but not for big companies.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
BizTalk Server needs improvements, especially because we use it for EDI messaging, and it would be very useful to have enhanced tracking capabilities for message tracking and archiving of messages.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
The only thing I heard is that it's not inexpensive.
It is open source.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
The user interface is very good, making it easy for business people to understand.
BizTalk Server offers workflow functionality that I find very effective for process automation.
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
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