Blackbaud CRM vs Odoo comparison

Blackbaud and Odoo are both solutions in the CRM category. Blackbaud is ranked #32 with an average rating of 8.0, while Odoo is ranked #14 with an average rating of 8.0. Blackbaud holds a 0.8% mindshare in CRM, compared to Odoo’s 1.5% mindshare. Additionally, 66% of Blackbaud users are willing to recommend the solution, compared to 96% of Odoo users who would recommend it.

Blackbaud CRM

Read 1 Blackbaud CRM review

967 Views
967 Comparison Views

66% willing to recommend

Odoo

Read 34 Odoo reviews

4,267 Views
2,432 Comparison Views

96% willing to recommend

Blackbaud CRM

Odoo

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Blackbaud CRM and Odoo based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: March 2026).

Buyer's Guide

CRM

March 2026

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Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Blackbaud CRM

Ranking in CRM

32nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Odoo

Ranking in CRM

14th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

ERP (15th)

Mindshare comparison

As of March 2026, in the CRM category, the mindshare of Blackbaud CRM is 0.8%, up from 0.3% compared to the previous year. The mindshare of Odoo is 1.5%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
Odoo	1.5%
Blackbaud CRM	0.8%
Other	97.7%

CRM

Featured Reviews

reviewer2596560

IT Specialist at a educational organization with 1-10 employees

Integrated profiles increase centralization and streamline donor management

We were using it for managing our donor database The solution provided an integrated profile, which was helpful for having everything together available in one place. One area of improvement is the UI and UX, which could be more upgraded. It looks a little dated compared to modern UI and UX, and…

Read full review

ThomasPetrou

Consultant at Mazi4u

Integration across functionalities has streamlined business operations and improved cost efficiency

Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 18, it appears they are aware and have begun addressing some of these concerns.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It was stable."

"The most valuable feature of Odoo is the integration it provides and the many modules available."

"It allows us to organize and improve portfolio management."

"Odoo is a cost-effective tool for performing core ERP functions, such as inventory management. It's also good for manufacturing use cases."

"With Odoo, being open source is advantageous because we have access to the source code for whatever we develop. This gives us the flexibility to make additions, deletions, or modifications according to our needs without any restrictions. There are no predefined formats that limit our customization options."

"All modules in Odoo are integrated together, providing seamless transitions across various functionalities."

"The product is stable...The product is scalable."

"We find manufacturing and stock quite useful, as well as the CRM to be the most valuable features."

"It is a comprehensive tool containing a lot of applications integrated together by nature. It is easy to use and has a nice interface that is easy to learn and teach your employees."

More Odoo pros

Cons

"One area of improvement is the UI and UX, which could be more upgraded."

"There is room for improvement in Odoo's technical support."

"Odoo lacks a complete dashboard, and the reports are basic. The reporting could be improved by adding some graphics."

"Odoo does not provide integration with other third-party apps like Shopify."

"Odoo's documentation needs improvement, as there are areas that are not well-documented."

"The range of choices and functionalities has space for enhancement."

"The most valuable feature of Odoo is the fingerprint feature."

"The user interface is not the best."

"Odoo provides their apps on mobile, but it is not good enough, especially for my clients."

More Odoo cons

Pricing and Cost Advice

Information not available

"Odoo is cheap compared to competitors."

"It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."

"The pricing is quite affordable, especially when compared to other products, making it a cost-effective choice."

"Odoo is an open-source tool. I don't have to pay for it."

"On a scale from one to ten, where one is cheap, and ten is expensive, I rate Odoo's pricing a six out of ten."

"Odoo is straightforward in terms of costs. You pay the vendor for both the software and implementation. We selected one of the twelve certified vendors for implementation in our local area, opting for the vendor named Four Zero Five."

"The cost is expensive but cheaper than some other competitors."

"They offer three packages – free, standard, and custom."

More Odoo pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Manufacturing Company

11%

Comms Service Provider

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	6

Questions from the Community

What is your experience regarding pricing and costs for Blackbaud CRM?

I don't have pricing to compare against.

See all answers

What needs improvement with Blackbaud CRM?

One area of improvement is the UI and UX, which could be more upgraded. It looks a little dated compared to modern UI and UX, and there's potential for it to be more intuitive. Also, the ability to...

See all answers

What is your primary use case for Blackbaud CRM?

We were using it for managing our donor database.

See all answers

What do you like most about Odoo?

The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email ...

See all answers

What is your experience regarding pricing and costs for Odoo?

The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...

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What needs improvement with Odoo?

See all answers

Comparisons

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Compared 30% of the time

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Compared 24% of the time

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Compared 11% of the time

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Compared 9% of the time

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Compared 9% of the time

SAP S/4HANA vs Odoo

Compared 7% of the time

SAP ERP vs Odoo

Compared 5% of the time

Bitrix24 vs Odoo

Compared 4% of the time

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Product Reports

Buyer's Guide

CRM

March 2026

Download Blackbaud CRM product report

Buyer's Guide

Odoo

March 2026

Download Odoo product report

Overview

Blackbaud CRM helps organizations by providing a complete supporter view and an organization-wide toolset for managing your constituent base. Blackbaud CRM brings industry-leading fundraising, online applications, actionable prospect research and analytics, and multichannel direct marketing together in one platform to enable an integrated view of the constituent experience across your organization. Blackbaud CRM features prospect research tools that enable your organization to build in-depth prospect profiles, including analytics offerings that provide guidance around a prospect's propensity to give. These tools allow you to prioritize donors and successfully move them through their donor lifecycle to a major gift.

Blackbaud

Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

Odoo

Sample Customers

Charleston Battery, Virgin London Marathon, EdVenture Children's Museum

Information Not Available

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