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Blackbaud CRM vs Odoo comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackbaud CRM
Ranking in CRM
31st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Odoo
Ranking in CRM
13th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
34
Ranking in other categories
ERP (15th)
 

Mindshare comparison

As of November 2026, in the CRM category, the mindshare of Blackbaud CRM is 0.6%, down from 0.7% compared to the previous year. The mindshare of Odoo is 1.5%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Odoo1.5%
Blackbaud CRM0.6%
Other97.9%
CRM
 

Featured Reviews

reviewer2596560 - PeerSpot reviewer
IT Specialist at a educational organization with 1-10 employees
Integrated profiles increase centralization and streamline donor management
We were using it for managing our donor database The solution provided an integrated profile, which was helpful for having everything together available in one place. One area of improvement is the UI and UX, which could be more upgraded. It looks a little dated compared to modern UI and UX, and…
ThomasPetrou - PeerSpot reviewer
Consultant at Mazi4u
Integration across functionalities has streamlined business operations and improved cost efficiency
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not immediately necessary since the system works, changes to the architecture would be beneficial. From the transition from version 17 to 19, it appears they are aware and have begun addressing some of these concerns.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It was stable."
"I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo."
"It is a stable platform."
"It's convenient that we have an all-in-one holistic solution."
"The most advantageous aspect is that with minimal customization, a company can be automated within a span of two to three months."
"The scalability is very good. There are over 100+ end users in our company."
"What I appreciate most about this solution is its ease of customization compared to other products. Odoo is straightforward and simpler to customize. Additionally, it offers stability by decentralizing the entire ERP with multiple products, making management and support more efficient. Moreover, the availability of talent in India is a key advantage, as the salaries for Odoo professionals are relatively lower than SAP or Oracle ERP professionals. This makes it easier for us to find suitable talent for projects seamlessly."
"It is a scalable solution...The product's initial setup phase was easy."
"It allows us to organize and improve portfolio management."
 

Cons

"One area of improvement is the UI and UX, which could be more upgraded."
"Odoo does not provide integration with other third-party apps like Shopify."
"There are features that cannot be opened in the community edition and from a user perspective."
"Odoo provides their apps on mobile, but it is not good enough, especially for my clients."
"The sales model is not the best, and it lacks certain features."
"Odoo could improve its newsletters and social media campaign features, which currently feel a bit weak."
"They could thoroughly study the market dynamics of different regions and connecting areas."
"Odoo lacks a complete dashboard, and the reports are basic. The reporting could be improved by adding some graphics."
"The authorization management needs to be improved."
 

Pricing and Cost Advice

Information not available
"Odoo is cheap compared to competitors."
"They offer three packages – free, standard, and custom."
"The pricing is quite affordable, especially when compared to other products, making it a cost-effective choice."
"Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."
"Odoo is an open-source tool. I don't have to pay for it."
"It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."
"On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten."
"There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country."
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Top Industries

By visitors reading reviews
Construction Company
16%
Comms Service Provider
11%
Outsourcing Company
9%
Financial Services Firm
9%
Comms Service Provider
11%
Manufacturing Company
10%
Computer Software Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise6
 

Questions from the Community

What needs improvement with Blackbaud CRM?
One area of improvement is the UI and UX, which could be more upgraded. It looks a little dated compared to modern UI and UX, and there's potential for it to be more intuitive. Also, the ability to...
What is your primary use case for Blackbaud CRM?
We were using it for managing our donor database.
What is your experience regarding pricing and costs for Odoo?
The pricing for Odoo is affordable, with the solution being significantly cheaper than its competitors like SAP, Microsoft, and Oracle, while offering a comparable range of services. Thus, in terms...
What needs improvement with Odoo?
Odoo's documentation needs improvement, as there are areas that are not well-documented. Additionally, some underlying technologies need refactoring to more modern structures. Although it's not imm...
What is your primary use case for Odoo?
As a customer, I use Odoo for various purposes in my company, ranging from accounting to sales. I use it as accounting software, CRM, and sales software. I also host my website on it and manage pro...
 

Comparisons

 

Overview

 

Sample Customers

Charleston Battery, Virgin London Marathon, EdVenture Children's Museum
Information Not Available
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