Blackbaud CRM vs Sendcrux comparison

Blackbaud and Info Science Labs are both solutions in the CRM category. Blackbaud is ranked #32 with an average rating of 8.0, while Info Science Labs is ranked #51. Blackbaud holds a 0.8% mindshare in CRM, compared to Info Science Labs’s 0.4% mindshare. Additionally, 66% of Blackbaud users are willing to recommend the solution.

Blackbaud CRM

Read 1 Blackbaud CRM review

896 Views
896 Comparison Views

66% willing to recommend

Sendcrux

715 Views
708 Comparison Views

Blackbaud CRM

Sendcrux

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Blackbaud CRM and Sendcrux based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: January 2026).

Buyer's Guide

CRM

January 2026

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Helped 881,665 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Blackbaud CRM

Ranking in CRM

32nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Sendcrux

Ranking in CRM

51st

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the CRM category, the mindshare of Blackbaud CRM is 0.8%, up from 0.4% compared to the previous year. The mindshare of Sendcrux is 0.4%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Blackbaud CRM	0.8%
Sendcrux	0.4%
Other	98.8%

CRM

Featured Reviews

reviewer2596560

IT Specialist at a educational organization with 1-10 employees

Integrated profiles increase centralization and streamline donor management

We were using it for managing our donor database The solution provided an integrated profile, which was helpful for having everything together available in one place. One area of improvement is the UI and UX, which could be more upgraded. It looks a little dated compared to modern UI and UX, and…

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Top Industries

By visitors reading reviews

No data available

Insurance Company

78%

Computer Software Company

12%

Leisure / Travel Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Blackbaud CRM?

I don't have pricing to compare against.

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What needs improvement with Blackbaud CRM?

One area of improvement is the UI and UX, which could be more upgraded. It looks a little dated compared to modern UI and UX, and there's potential for it to be more intuitive. Also, the ability to...

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What is your primary use case for Blackbaud CRM?

We were using it for managing our donor database.

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Comparisons

Microsoft Dynamics CRM vs Blackbaud CRM

Compared 39% of the time

Salesforce Sales Cloud vs Blackbaud CRM

Compared 28% of the time

HubSpot Sales Hub vs Blackbaud CRM

Compared 19% of the time

Freshsales vs Blackbaud CRM

Compared 15% of the time

More Blackbaud CRM Competitors

No data available

Product Reports

Buyer's Guide

CRM

January 2026

Download Blackbaud CRM product report

Buyer's Guide

CRM

January 2026

Download Sendcrux product report

Overview

Blackbaud CRM helps organizations by providing a complete supporter view and an organization-wide toolset for managing your constituent base. Blackbaud CRM brings industry-leading fundraising, online applications, actionable prospect research and analytics, and multichannel direct marketing together in one platform to enable an integrated view of the constituent experience across your organization. Blackbaud CRM features prospect research tools that enable your organization to build in-depth prospect profiles, including analytics offerings that provide guidance around a prospect's propensity to give. These tools allow you to prioritize donors and successfully move them through their donor lifecycle to a major gift.

Blackbaud

Sendcrux is a powerful outreach CRM platform that seamlessly integrates email marketing with CRM capabilities, ensuring effective communication and engagement.

The platform offers advanced domain and IP warmup to maximize response rates. Users can convert a basic list into a comprehensive CRM with streamlined contact management. Sendcrux enhances campaigns using customizable templates, detailed analytics, and a dynamic approach to audience engagement.

What are the key features?

Outreach CRM optimized for cold email campaigns
Full automation for domains, DNS, G Suite, Outlook, and SMTP
Easy import of thousands of G Suite and Outlook accounts
Automated warmup with a 20,000-entry seed list
Domain, SMTP, and mailbox rotation
CRM, Twilio, SMS, and Whatsapp integrations

What are the expected benefits or ROI?

Increased response rates through effective campaigns
Cost-efficiency starting at $2 per month for G Suite and Outlook mailboxes
Lifetime access and future plan updates
Elimination of manual tasks to enhance productivity
Unlimited sending credits for maximum outreach
Easy management with global and local blacklist capabilities

Sendcrux is particularly beneficial in industries requiring high-volume communication and targeted outreach, such as marketing, sales, and customer service. GSuite, Office365, and third-party SMTPs facilitate seamless integration, making it an adaptable tool for startups and established businesses seeking robust engagement solutions.

Info Science Labs

Sample Customers

Charleston Battery, Virgin London Marathon, EdVenture Children's Museum

Information Not Available

Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: January 2026.

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