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BlackBerry Cylance Cybersecurity vs Fortinet FortiEDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (24th)
Fortinet FortiEDR
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
40
Ranking in other categories
Endpoint Detection and Response (EDR) (10th)
 

Mindshare comparison

BlackBerry Cylance Cybersecurity and Fortinet FortiEDR aren’t in the same category and serve different purposes. BlackBerry Cylance Cybersecurity is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 1.3%, up 1.2% compared to last year.
Fortinet FortiEDR, on the other hand, focuses on Endpoint Detection and Response (EDR), holds 3.0% mindshare, down 4.1% since last year.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
BlackBerry Cylance Cybersecurity1.3%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.7%
Other84.2%
Endpoint Protection Platform (EPP)
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiEDR3.0%
CrowdStrike Falcon8.7%
Microsoft Defender for Endpoint7.3%
Other81.0%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Anoop K Jayan - PeerSpot reviewer
Web Relationship Manager (WRM) at Bharat Sanchar Nigam Limited
Has strengthened endpoint protection for on-premise networks and supported migration to Linux environments
What really stands out in Fortinet FortiEDR is that we are integrating it with some private clouds at the customer's premises with secure SD-WAN networks. I don't know how much it contributes to this SD-WAN network in the own premises cloud solution, but that is what we are doing. This is especially relevant for government projects where the SD-WAN solution is within their private network, not touching the Internet or any other access. Their first requirement is centralized management. Additionally, they need antivirus updates and other things to be done through a centralized platform within that private cloud. That is their requirement, and currently, we temporarily allow internet access, but it is not preferred. We are moving towards a complete air gap, providing full isolation from the internet for that. We have started to work with machine learning capabilities in Fortinet FortiEDR. We are not that well-versed yet, but we have begun using machine learning for intrusion detection and other purposes. Regarding forensic analysis in Fortinet FortiEDR, it is useful in understanding attack vectors because our projects are based on the voice side, such as cloud PBX solutions and call center management. There are media activities and many attacks coming from the outside, as well as vulnerabilities from endpoints. In those cases, we need detailed analysis through an AI platform to inspect how these attacks are coming. We also require a proactive protection mechanism, including an alarm system for threat detection before attacks occur.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"The deployment of updates is easy."
"The most valuable feature of CylancePROTECT is the support."
"The solution is easy to deploy."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Impressive detection capabilities"
"What really stands out in Fortinet FortiEDR is that we are integrating it with some private clouds at the customer's premises with secure SD-WAN networks."
"It is stable and scalable."
"The product detects and blocks threats and is more proactive than firewalls."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The setup is pretty simple."
 

Cons

"The solution needs better dashboards that are easier to use."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"The solution’s technical support could be improved."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"I will have my team provide more details about disadvantages via email later."
"Detections could be improved."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"I did face some challenges using Fortinet FortiEDR, especially in the Mac environment. While the detections work well in Windows, Mac has limitations. If I need to configure something in the Mac environment, I have to open a support ticket because I can't do it myself; the support team has to apply the configurations on the backend."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
 

Pricing and Cost Advice

"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"It's not so heavily priced; rather, it's average and decent."
"The licensing part of the product is too expensive compared to other solutions in the market."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The license price for this solution could be better. It's on the expensive side."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"I think that the price we are paying is good for what it is."
"The pricing is typical for enterprises and fairly priced."
"I would rate the solution's pricing an eight out of ten."
"Fortinet FortiEDR is pretty cheap compared to other EDR products because it provides three-for-one contracts."
"There are no issues with the pricing."
"While the cost may have been high, we view it as a worthwhile investment due to Fortinet's reliability and long-term performance."
"Fortinet FortiEDR is available at a very competitive price compared to the other products in the market."
"We got a good deal on licensing, so it is in the competitive range."
"I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Government
6%
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise14
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Fortinet FortiEDR?
We have FortiEDR installed on all our systems. This protects them from any threats.
What is your experience regarding pricing and costs for Fortinet FortiEDR?
The pricing is moderate; I cannot label it as cheap, but it is moderate compared to other main solutions.
 

Also Known As

Blackberry Protect
enSilo, FortiEDR
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
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