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BlackBerry Cylance Cybersecurity vs Sophos Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Sophos Endpoint
Ranking in Endpoint Protection Platform (EPP)
28th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
63
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of Sophos Endpoint is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
BlackBerry Cylance Cybersecurity1.3%
Sophos Endpoint1.2%
Other97.5%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Sabbir Ahmed - PeerSpot reviewer
Director at Infosonik Systems Ltd
Experience significant threat prevention advancements with user-friendly deployment
The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"It provides good insight into the programs, applications, or websites that may need attention."
"One of the best features of the solution is that it's easy to deploy."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"It is extremely simple to manage and deploy."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"Sophos EPP Suite has the capability to stop infections from spreading around the internal network even after the problems have infiltrated it."
"Synchronized security is a great feature. My firewall knows exactly what is happening in my endpoint."
"The most valuable feature of Sophos EPP Suite is that it works on very low configuration, which is actually the best feature because if we go for SecureRight, it requires a heavy configuration to work."
"The most valuable feature of Sophos EPP Suite is the accounting and reporting services are good and professional. The business features of the solution are very useful, such as the reporting page for clients. It provides a clear understanding of usage, including how much traffic has been used and how much is remaining. Additionally, it's user-friendly and easy to understand. Overall, the solution is good, useful, and has a helpful user interface."
"It is a scalable platform."
"Fast response time and protection are great; these are the main advantages."
"If you want something simple to work with, Sophos makes it very simple for you to use."
"The product’s selling point is its ability to protect against zero-day threats and its integration with the firewall."
 

Cons

"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The stability could be improved."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"The product must make the interface a little more user-friendly."
"The solution should implement AI in the product."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"The logging issues must be fixed."
"The solution needs to perform better or update its anti-ransomware and anti-malware engines to keep up with the latest hacking techniques."
"The encryption features are not as good as McAfee's."
"The user interface is not responsive."
"I would like to see more integration with different platforms."
"Pricing is a consideration for us; for the Indian market, it is slightly expensive."
"There are also issues with the compatibility of the OS. When using Sophos with Windows and devices, most of them work well, but as soon as we work with macOS and Linux, many issues arise that we do not want to have."
"We have to use additional third-party solutions to fill the gaps in the capabilities of Sophos EPP Suite, such as using a mobility scanner. It would be helpful to add this feature."
 

Pricing and Cost Advice

"The solution provides me with competitive pricing."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"It's not so heavily priced; rather, it's average and decent."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"We would just add more if there are new users, but right now you just need one license for per user."
"I think that the price we are paying is good for what it is."
"The solution is expensive."
"Pricing and licensing are good and affordable."
"The solution's cost is reasonable."
"The product is inexpensive, and we receive good discount offers from our product partners."
"From my perspective, it is not the most expensive, it is aligned with the market."
"We purchased a three-year license, which gave us a large discount."
"It may be possible to negotiate licensing cost based on volume."
"Willing to discount when you are switching from another product. Upgrading services will end up costing more, as expected."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Government
6%
Manufacturing Company
11%
Computer Software Company
9%
Educational Organization
9%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise7
Large Enterprise14
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about Sophos EPP Suite?
Sophos EPP Suite is a powerful antivirus.
What is your experience regarding pricing and costs for Sophos EPP Suite?
It is quite affordable; I think the pricing and licensing are reasonable.
What needs improvement with Sophos EPP Suite?
I do not think there are any areas for improvement; I believe I mentioned many good things about the product. Perhaps the log of the events could be a little more detailed; maybe there are some sma...
 

Also Known As

Blackberry Protect
EPP Suite
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
EK Services
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Sophos Endpoint and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.