BlackBerry Cylance Cybersecurity vs Sophos EPP Suite comparison

BlackBerry and Sophos are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #20 with an average rating of 8.4, while Sophos is ranked #23 with an average rating of 8.4. BlackBerry holds a 1.1% mindshare in EPP, compared to Sophos’s 0.7% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 89% of Sophos users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

3,283 Views
2,496 Comparison Views

85% willing to recommend

Sophos EPP Suite

Read 58 Sophos EPP Suite reviews

1,292 Views
1,147 Comparison Views

89% willing to recommend

BlackBerry Cylance Cybersec...

Sophos EPP Suite

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

Sophos EPP Suite and BlackBerry Cylance Cybersecurity are key players in the endpoint protection space. While Sophos is praised for comprehensive security features and ease of deployment, BlackBerry Cylance is noted for its lightweight AI-driven threat detection and zero-day protection.

Features: Sophos EPP Suite highlights include synchronized security with central management, advanced ransomware protection, and ease of use. BlackBerry Cylance's standout features are its AI-based threat detection, lightweight footprint, and effective zero-day threat protection with minimal system impact.

Room for Improvement: Sophos EPP Suite could improve technical support response, resource efficiency, and user interface intuitiveness. BlackBerry Cylance could reduce false positives, offer better integration, and enhance user interface and threat detail insights.

Ease of Deployment and Customer Service: Sophos EPP Suite supports both robust cloud and on-premises deployments with reliable customer service. BlackBerry Cylance, while comprehensive in its deployment options, requires improvements in technical support and management complexity.

Pricing and ROI: Sophos EPP Suite offers competitive pricing with potential discounts, viewed as cost-effective compared to market competitors. BlackBerry Cylance, though slightly pricier, delivers strong zero-day protection, presenting a solid investment with a notable ROI within 12-16 months.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite Report (Updated: April 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

20th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Sophos EPP Suite

Ranking in Endpoint Protection Platform (EPP)

23rd

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of Sophos EPP Suite is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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Sherwin De Claro

Sr. Manager - Infosec at PAGCOR

The solution provides endpoint detection and response with a nice-looking dashboard

The solution is easily scalable because it's in the cloud and we can push the agents using our Cafea solution. We can even deploy the applications to our remote branches easily. We currently have four people using the solution and if the number of computers increases we can scale up by increasing the number of licenses.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The deployment of updates is easy."

"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."

"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."

"The solution’s AI is its most valuable feature."

"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."

"CylancePROTECT is a fairly decent antivirus."

"The Application Guard and ByteGuard are useful features."

"The most valuable feature of CylancePROTECT is the support."

More BlackBerry Cylance Cybersecurity pros

"With Sophos, the scanning of viruses and scanning of the disk is done silently in the background."

"The most valuable feature is the ability to centrally manage the total security environment, including the firewall."

"It is doing its job. We use it for standard antivirus purposes and for making sure that people aren't downloading infected attachments. Because we use the cloud version, it is easy to maintain. We don't have to do anything to really maintain it. It gets updated automatically."

"The solution is useful for security purposes."

"If you want something simple to work with, Sophos makes it very simple for you to use."

"It's very light on the endpoints."

"Provides good control and can implement policies and on-the-web control."

"It is one of the good solutions that provides a single well-rounded protection for endpoints and internet security."

More Sophos EPP Suite pros

Cons

"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."

"The OPTICS component could be made more user-friendly with respect to giving people more information."

"It should provide more details about the events that they have detected."

"It is hard to manage."

"CylancePROTECT's dashboard could be more user-friendly."

"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."

"They could improve on the false positives, reporting and whitelisting features."

"The solution needs better dashboards that are easier to use."

More BlackBerry Cylance Cybersecurity cons

"The encryption features are not as good as McAfee's."

"Deployment and central management need to be improved."

"The automation side of the setup is a pain."

"The solution could be more stable."

"I would like to see more integration with different platforms."

"In terms of improvement, the main challenge is setting up VPN connections."

"The solution has a strange technical support process where you need to move through all of these tiers before you can get to someone who can help you. They should streamline the process and make it easier to speak to the correct level of support from the outset."

"The solution could be improved in terms of the performance of the appliances. Sometimes the appliances in the market can be quite large. Additionally, in comparison to other appliances, such as FortiGate, Cisco Firepower, or ASA, it could be improved in terms of package processing or traffic handling."

More Sophos EPP Suite cons

Pricing and Cost Advice

"The licensing part of the product is too expensive compared to other solutions in the market."

"I think that the price we are paying is good for what it is."

"The tool is not that expensive."

"This cost of the license is approximately $5 USD monthly per user."

"The product cost is about $5, per user, per month."

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."

"CylancePROTECT is an affordable solution."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"Pricing and licensing are good and affordable."

"From my perspective, it is not the most expensive, it is aligned with the market."

"The solution is expensive."

"The solution for an enterprise license costs around 13 million Philippine pesos."

"Sophos is cheaper than some competing products."

"The product is inexpensive, and we receive good discount offers from our product partners."

"Price-wise, it is cheap. We need to pay 1,500 to 2,000 INR per user...On a scale of one to ten, where one is very cheap, and ten is very expensive, I rate the pricing a three out of ten."

"The license cost for Sophos EPP Suite depends on the features you want to use. For example, if you want to use advanced features, such as web application firewalling, the cost may be higher. In general, I believe the licensing cost is reasonable."

More Sophos EPP Suite pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Financial Services Firm

Government

Computer Software Company

18%

Financial Services Firm

10%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

What do you like most about Sophos EPP Suite?

Sophos EPP Suite is a powerful antivirus.

See all answers

What is your experience regarding pricing and costs for Sophos EPP Suite?

For the Indian market, we feel it is slightly expensive.

See all answers

What needs improvement with Sophos EPP Suite?

The automation side of the setup is a pain. I have to run the installers manually. The enterprise integration is very poor, requiring a lot of manual work. I need an on-premises Active Directory th...

See all answers

Comparisons

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 20% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 14% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

More BlackBerry Cylance Cybersecurity Competitors

Seqrite Endpoint Security vs Sophos EPP Suite

Compared 17% of the time

Coro vs Sophos EPP Suite

Compared 14% of the time

HP Wolf Security vs Sophos EPP Suite

Compared 11% of the time

WithSecure Elements Endpoint Protection vs Sophos EPP Suite

Compared 8% of the time

SentinelOne Singularity Complete vs Sophos EPP Suite

Compared 6% of the time

More Sophos EPP Suite Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

May 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Sophos EPP Suite

April 2025

Download Sophos EPP Suite product report

Also Known As

Blackberry Protect

EPP Suite

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.

Sophos

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

EK Services

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

April 2025

Free Report: BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

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