BlackBerry Cylance Cybersecurity vs Sophos EPP Suite comparison

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

19th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Sophos EPP Suite

Ranking in Endpoint Protection Platform (EPP)

24th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Sophos EPP Suite is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Sherwin De Claro

Sr. Manager - Infosec at PAGCOR

The solution provides endpoint detection and response with a nice-looking dashboard

The solution is easily scalable because it's in the cloud and we can push the agents using our Cafea solution. We can even deploy the applications to our remote branches easily. We currently have four people using the solution and if the number of computers increases we can scale up by increasing the number of licenses.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup of CylancePROTECT is very easy."

"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."

"The deployment of updates is easy."

"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."

"Does malware analysis. Blocks WannaCry and other attacks that have come out."

"It provides good insight into the programs, applications, or websites that may need attention."

"The solution is stable."

"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."

More BlackBerry Cylance Cybersecurity pros

"The central management of the anti-virus features for our end user is a very valuable aspect of the solutions."

"The most valuable feature is endpoint detection and response."

"The product’s ease of deployment is its best feature."

"Sophos EPP Suite stands out with its user-friendly dashboard and strong web filtering features for enhanced online security."

"The AI and EDR features are the most effective for threat detection and security."

"The product is stable."

"Synchronized security is a great feature. My firewall knows exactly what is happening in my endpoint."

"With Sophos, the scanning of viruses and scanning of the disk is done silently in the background."

More Sophos EPP Suite pros

Cons

"CylancePROTECT's dashboard could be more user-friendly."

"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."

"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."

"It should have better support for Windows and Mac."

"If they can add more features on top of their Persona feature that would be ideal."

"The stability could be improved."

"The solution’s user interface could be improved."

"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."

More BlackBerry Cylance Cybersecurity cons

"I would like to have the capability to support legacy operating systems because the majority now don't support Windows XP, and Windows 2000."

"The automation side of the setup is a pain. I have to run the installers manually."

"In the next release, I would like to see the phishing attached included in the firewall."

"Sophos does not currently inform users of potential compatability issues with Windows updates."

"There could be more integration included in Sophos EPP Suite."

"From our enrollment perspective, I would say maybe it could be a little lighter in terms of agent usage so that there is less computer utilization."

"There are also issues with the compatibility of the OS. When using Sophos with Windows and devices, most of them work well, but as soon as we work with macOS and Linux, many issues arise that we do not want to have."

"There could be an equipment inventory feature for the solution."

More Sophos EPP Suite cons

Pricing and Cost Advice

"We would just add more if there are new users, but right now you just need one license for per user."

"The solution provides me with competitive pricing."

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."

"CylancePROTECT is an affordable solution."

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."

"I think that the price we are paying is good for what it is."

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"The solution's cost is reasonable."

"There are licenses to use this solution and we are on a three-year license."

"The price of Sophos EPP Suite is reasonable."

"Sophos is cheaper than some competing products."

"I would rate the price seven out of ten, for its cost-effectiveness."

"I rate the price of Sophos EPP Suite a four out of five."

"The pricing is reasonable."

"My company has a yearly license agreement with Sophos EPP Suite."

More Sophos EPP Suite pricing and cost advice

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845,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Government

Financial Services Firm

Computer Software Company

17%

Financial Services Firm

11%

Educational Organization

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

What needs improvement with Blackberry Protect?

What do you like most about Sophos EPP Suite?

Sophos EPP Suite is a powerful antivirus.

What is your experience regarding pricing and costs for Sophos EPP Suite?

For the Indian market, we feel it is slightly expensive.

What needs improvement with Sophos EPP Suite?

The automation side of the setup is a pain. I have to run the installers manually. The enterprise integration is very poor, requiring a lot of manual work. I need an on-premises Active Directory th...

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Product Reports

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

Sophos EPP Suite

Download Sophos EPP Suite product report

Also Known As

Blackberry Protect

EPP Suite

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Protect every user and every device from malware, spam, data loss and more with our Enduser Protection bundles. Only Sophos delivers best-of-breed endpoint, mobile, encryption, email and web security solutions licensed per user and backed by the best support in the industry.

Sophos

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

EK Services

BlackBerry Cylance Cybersecurity vs. Sophos EPP Suite