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BlackBerry Cylance Cybersecurity vs ThreatLocker Zero Trust Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
ThreatLocker Zero Trust End...
Ranking in Endpoint Protection Platform (EPP)
6th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
39
Ranking in other categories
Network Access Control (NAC) (5th), Advanced Threat Protection (ATP) (6th), Application Control (2nd), ZTNA (3rd), Ransomware Protection (3rd)
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of ThreatLocker Zero Trust Endpoint Protection Platform is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Johnathan Bodily - PeerSpot reviewer
Ensures ransomware protection and reduces phishing chaos
The application control has been great so far, and while I am still exploring the network access controls, I unfortunately don't have access to one module I would love to have due to licensing restrictions. It's easy to use in regard to reducing attack surfaces. For me, it's a piece of cake. We can have something approved within 30 seconds, thanks to the mobile app. We haven't eliminated security solutions. We just add to it, and ThreatLocker has been a great addition. We also have Kaseya and ThreatLocker as a supplement to that. It's useful. They have overlap, and we look at the overlap as a good thing. It's helped your organization save on operational costs or expenses by ensuring that many fewer hours are spent dealing with ransomware nonsense. I cannot count the amount of hours that I personally have not had to put in to recovering an environment from a ransomware event. The last big one took us about three weeks to completely recover from. Since we've grouped ThreatLocker in, the management of that whole setup has gone down to just daily help desk tasks and general server maintenance instead of having the whole system on fire. There are probably thousands of hours of saved time between our teams. It's been great so far. ThreatLocker Zero Trust Endpoint Protection Platform's ability to block access to unauthorized applications is great. It's my biggest protection, the blocked applications. In a lot of cases, you go to install something yourself that you need for management, and it comes in and says, nope. And then I have to log into the portal and approve it. I get our other guys saying, hey, why are you trying to approve something? Any of the tools that I'm using on a day-to-day basis that haven't been in the environment during the whole learning mode initially, I could go through and set extensions and all that. So, while it's a headache on that end, the amount of saved time I can't even count. It is a little frustrating on my end since I like to go as quickly as I possibly can, and it slows me down. However, that's a really good thing. Depending on the site, it can save a lot of time and cut down headaches. It's likely saved a week's worth of time. It's cut down the amount of sever help desk tickets. Those have become minimal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"It secures different entry points into the network."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"On the management side, we liked the way it displays things."
"One of the best features of the solution is that it's easy to deploy."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"A user can continue to add endpoints and the solution will continue to perform well."
"We use it most heavily for elevation control, blocking and giving rights only to certain people or devices, and not allowing the rest to access the software. Elevation control has been second to none for me."
"ThreatLocker provides visibility into user activity and application usage, empowering organizations to define acceptable applications and web browsers."
"The great thing is that if you get a malicious email and you try to run something, ThreatLocker is not going to let it do anything. It is not going to let anything infect your network."
"ThreatLocker Zero Trust Endpoint Protection Platform provides no-sweat security that we can easily deploy."
"The most valuable feature is probably the ability to block programs from running. ThreatLocker has some built-in features that make it super easy. You can also contact their support within the program. If you're having issues, you can click on that button and connect with someone in five to 10 seconds."
"The pre-built policies and the fact that I get notified when a user requests an application are significant."
"Overall, I would rate ThreatLocker Zero Trust Endpoint Protection Platform a ten out of ten."
"Unified Audit is excellent for identifying our denies and using those to dynamically create rules, as opposed to manually observing the logs and creating them. It saves so much time."
 

Cons

"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The solution’s technical support could be improved."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"The initial deployment was quite complicated."
"The security scripting needs improvement. It needs deeper security for scripting."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"It is hard to manage."
"The reporting could be improved."
"I find that the learning mode is too accessible. Technicians sometimes default to it instead of manually building policy controls. I would prefer the learning mode to be harder to access, ideally hidden behind a layer that requires creating at least one policy first before using the learning mode as a supplement."
"Their product is solid. I have a hard time complaining much about it because when we do find little things, they are usually interface-related or related to things that would be nice to have."
"We use other vendors for other components. I'd like one vendor to control all aspects of the business, including backup, EDR solutions, email monitoring, and control, rather than using multiple vendors."
"I'm not sure if I'm using it wrong; however, I find that I have to babysit it too much."
"Identifying areas of improvement is challenging, however, perhaps adding a few more built-ins could help."
"It would be beneficial to have a tighter integration into PSA systems so that approvals can be done directly without having to leave the PSA."
"It has not reduced helpdesk tickets. It has probably increased them by blocking applications and doing its job, resulting in people raising more tickets to know why they cannot use certain things."
 

Pricing and Cost Advice

"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The tool is not that expensive."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The licensing part of the product is too expensive compared to other solutions in the market."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"Its price is fair. They have added some additional things to it beyond allowlisting. They are up-charging for them, but in terms of the value we get and the way it impacts us, we get a bang for our buck with ThreatLocker than a lot of our other security tools."
"The price is very reasonable, and we have been able to integrate ThreatLocker with all of our clients."
"I do not know about the licensing and price as it comes bundled from our MSP. However, it seems fairly reasonable for us, which is why we chose it."
"The pricing is reasonable and normal. I do not have any problems with the cost."
"Others say ThreatLocker is too expensive, and I tell them they're dreaming. It's well-priced for what it does."
"The price of ThreatLocker Allowlisting is reasonable in the market, but it is not fantastic."
"The pricing works fine for me. It's very reasonably priced."
"So far, it has been great. I have no complaints. Of course, everybody wishes it was cheaper."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Government
8%
Financial Services Firm
7%
Computer Software Company
38%
Retailer
8%
Financial Services Firm
5%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about ThreatLocker Allowlisting?
The interface is clean and well-organized, making it simple to navigate and find what we need.
What is your experience regarding pricing and costs for ThreatLocker Allowlisting?
We have encountered a few challenges regarding pricing, contract renewals, and additions. As we explored adding features like Cyber Hero, it proved to be an increased expense for our clients. This ...
What needs improvement with ThreatLocker Allowlisting?
I find that the learning mode is too accessible. Technicians sometimes default to it instead of manually building policy controls. I would prefer the learning mode to be harder to access, ideally h...
 

Also Known As

Blackberry Protect
Protect, Allowlisting, Network Control, Ringfencing
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. ThreatLocker Zero Trust Endpoint Protection Platform and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.