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BlackBerry Cylance Cybersecurity vs WatchGuard EPDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
9th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
Endpoint Detection and Response (EDR) (12th)
 

Mindshare comparison

As of June 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of WatchGuard EPDR is 1.7%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
WatchGuard EPDR1.7%
BlackBerry Cylance Cybersecurity1.5%
Other93.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
NJ
Section Head, Information Technology at a transportation company with 201-500 employees
Using cloud-based console for software inventory management and email alerts
I have no idea if I use some automation functions. I can't find any disadvantages; maybe that is because many companies haven't used it. I would prefer to see some features such as AI in antivirus solutions. I appreciate reporting, but it could be better with monthly reporting or auto-generated monthly reports.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Monitoring is most valuable."
"The protection offered by this product is good, as is the endpoint reporting."
"The most valuable features are incident creation, policy-based protection, IP whitelisting, and device encryption. These are beneficial for endpoint and server security."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"Stability is one of the features we like the most."
"Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features."
"It blocks malicious files, prevents attacks, and doesn't require many updates because it is a very light application."
"I like that the product has behavior-based detection which offers many benefits over signature-based detection."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"The deployment of updates is easy."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"The initial setup of CylancePROTECT is very easy."
"The solution runs in the background, and I do not need to care about it."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"The Application Guard and ByteGuard are useful features."
"The stability of the solution is awesome."
"The best features of WatchGuard EPDR are the remote management features; we currently use it to set a default admin account on all machines through the console, which was a good feature that I was not even aware of until a colleague used it over the last two weeks to implement that change."
"The most valuable features of Panda Security Adaptive Defense are the useful hardware information it provides, light on resources, controllable from the console, remote scan functionality, and the blocking of a lot of URL malware."
"The most valuable feature is the web filter application control."
"The most valuable feature of Panda Security Adaptive Defense is we don't have to have dedicated infrastructure on-premise because it is cloud-based."
"What is really great about Panda Adaptive Defense 360 is its console in the cloud, and it can keep the inventory of software in the PC."
"It is stable, and the performance is good."
"I think they are very satisfied with Panda Security because it is quite simple to use."
"The dashboard management feature is valuable."
 

Cons

"The solution needs better reports. I think they should let the customer go in and customize the reports."
"I have run into some detection issues with Cortex XDR. It needs to be better at detection of internal attacks."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"This product has not improved my organization - in fact, we are in the process of moving back to another product as a result of Cortex's horrible impact on system performance."
"Product might have some bugs."
"To jump from the partner to Palo Alto directly was challenging."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"It is a complex solution to implement."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The product needs to continue to offer better alerts, in particular around false positives, and it needs to reduce them from happening."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"CylancePROTECT could be improved in its technical support and communication."
"Technical support is bad. I am not happy with the level of support they offer."
"The implementation was difficult."
"The AV and scanning features could be a little bit better."
"I would like to see better data protection, for instance using fingerprints to log in."
"The product is available at a very high price, making it an area where improvements are required."
"An area for improvement would be the software deployment to seamlessly deploy software packages across multiple machines simultaneously, and to enhance the remote monitoring capabilities."
"It is hard to install and deploy on a Linux operating system."
"The product can improve in several ways."
"The categories in the web filtering should be more comprehensive. When a URL is not categorized, I face issues."
 

Pricing and Cost Advice

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"This is an expensive solution."
"I don't like that they have different types of licenses."
"The solution is expensive. It's pricing is on a yearly-basis."
"I don't recall what the cost was, but it wasn't really that expensive."
"The price was fine."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"CylancePROTECT is an affordable solution."
"The solution provides me with competitive pricing."
"The tool is not that expensive."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The solution's pricing is better compared to other products."
"Panda is cloud-only and comes at a reasonable cost. It is a set price per seat."
"The product is available at a high price."
"There is a license needed to use this solution and it is approximately $30 annually."
"The price of this solution depends on the number of licenses that you are purchasing."
"The licensing costs are not too high. We pay about 20 Euros a year. It's a reasonable amount to pay."
"Customers need to pay monthly licensing costs for Panda Security Adaptive Defense, which is not expensive."
"The solution is priced well for what features it provides."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
11%
Manufacturing Company
7%
Financial Services Firm
7%
Comms Service Provider
7%
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise52
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise8
Large Enterprise2
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
What needs improvement with WatchGuard EPDR?
I think there's always something that needs to be improved about WatchGuard EPDR, but I don't have something specific...
What is your primary use case for WatchGuard EPDR?
I'm talking about WatchGuard EPDR, which is endpoint protection. I try to remember if we have them in our system, and...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Panda Adaptive Defense 360
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Indra, Valea AB, Fineit, Aemcom, Data Solutions INC., Gloucestershire NHS, Golden Star Resources Ltd, Hispania Racing Team, Instituto Dos Museus e da ConserÊo, Escuelas Pias Provincia Emaus, Axiom Housing Association, Municipality of Bjuv, Lesedi Nuclear, Mullsj_ municipality, Eng. skolan Norr AB, Dalakraft AB, Peter Green Haulage Ltd
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. WatchGuard EPDR and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.