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BlackBerry Cylance Cybersecurity vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
Endpoint Detection and Response (EDR) (13th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of WatchGuard EPDR is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
WatchGuard EPDR2.1%
BlackBerry Cylance Cybersecurity1.2%
Other96.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
NJ
Section Head, Information Technology at a transportation company with 201-500 employees
Using cloud-based console for software inventory management and email alerts
I have no idea if I use some automation functions. I can't find any disadvantages; maybe that is because many companies haven't used it. I would prefer to see some features such as AI in antivirus solutions. I appreciate reporting, but it could be better with monthly reporting or auto-generated monthly reports.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"​Centralized dashboard online which can be used for managing a huge product."
"Has good RAM capacity for the power I need"
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"The solution runs in the background, and I do not need to care about it."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"The platform's most valuable features are the malware detection capabilities."
"It is stable, and the performance is good."
"It is easy to manage."
"The most valuable features of the solution stem from the fact that I like the tool's UI, ease of management, ease of making reports, and the ability to export information easily."
"We have control over our devices, specifically USB ports, allowing us to block or control the traffic."
"It allows us to stop activation windows."
"The detection capabilities for malicious activities are effective."
"The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks."
"I would give the overall solution a rating of ten out of ten."
 

Cons

"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"The initial deployment was quite complicated."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"It is hard to manage."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"WatchGuard EPDR does have areas for improvement. One significant gap is the lack of a virtual patching feature integrated into the endpoint security. This would be particularly useful for endpoints running operating systems that are no longer supported, such as Windows 7."
"They need to expand their offering of add-ons to enhance capabilities further."
"Improvements could be made in terms of how the reporting is structured."
"The categories in the web filtering should be more comprehensive."
"It needs some improvements in the DNS security feature. Currently, it does not have full DNS security. It only has semi-DNS security, which can be improved. It is an important feature for us, and it would be really good if they can improve the DNS security feature. Our group has some plans to change to Cisco AMP, which has features such as DNS, Umbrella. We are trying to learn about Cisco AMP and compare it with Panda."
"t would help if it would monitor the network better."
"They need to offer a clear dashboard so you can see everything everywhere all at once."
"Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement."
 

Pricing and Cost Advice

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"The licensing part of the product is too expensive compared to other solutions in the market."
"The tool is not that expensive."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"We would just add more if there are new users, but right now you just need one license for per user."
"It is expensive, but not unreasonable."
"The product cost is about $5, per user, per month."
"The price is excellent."
"The product is available at a high price."
"The licensing costs are not too high. We pay about 20 Euros a year. It's a reasonable amount to pay."
"Our licensing fee is 1M Euro per month, so it is about 80 Euro's per user."
"Customers need to pay monthly licensing costs for Panda Security Adaptive Defense, which is not expensive."
"I don't think Panda's license is too expensive, but they're charging more than it's worth. It's a yearly license. For 1,000 endpoints, it's around $18,000."
"The solution's pricing is better compared to other products."
"There is a license needed to use this solution and it is approximately $30 annually."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
6%
Government
6%
Comms Service Provider
12%
Computer Software Company
12%
Manufacturing Company
7%
Hospitality Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise8
Large Enterprise2
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What needs improvement with WatchGuard EPDR?
I would not be able to say what areas of WatchGuard EPDR have improved, as I do not work with the product myself so much anymore. I just used to assist with installation and deployment, especially ...
 

Also Known As

Blackberry Protect
Panda Adaptive Defense 360
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Indra, Valea AB, Fineit, Aemcom, Data Solutions INC., Gloucestershire NHS, Golden Star Resources Ltd, Hispania Racing Team, Instituto Dos Museus e da ConserÊo, Escuelas Pias Provincia Emaus, Axiom Housing Association, Municipality of Bjuv, Lesedi Nuclear, Mullsj_ municipality, Eng. skolan Norr AB, Dalakraft AB, Peter Green Haulage Ltd
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. WatchGuard EPDR and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.