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BlackBerry Cylance Cybersecurity vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
Endpoint Detection and Response (EDR) (13th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of WatchGuard EPDR is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
WatchGuard EPDR2.1%
BlackBerry Cylance Cybersecurity1.2%
Other96.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
NJ
Section Head, Information Technology at a transportation company with 201-500 employees
Using cloud-based console for software inventory management and email alerts
I have no idea if I use some automation functions. I can't find any disadvantages; maybe that is because many companies haven't used it. I would prefer to see some features such as AI in antivirus solutions. I appreciate reporting, but it could be better with monthly reporting or auto-generated monthly reports.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Has good RAM capacity for the power I need"
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"The solution is easy to deploy."
"Endpoints are protected in real-time without the need of a centralized server."
"Its setup is simple if you have a Windows device; it is executable."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"The best features of WatchGuard EPDR are the remote management features; we currently use it to set a default admin account on all machines through the console, which was a good feature that I was not even aware of until a colleague used it over the last two weeks to implement that change."
"We have control over our devices, specifically USB ports, allowing us to block or control the traffic."
"The most valuable features of the solution stem from the fact that I like the tool's UI, ease of management, ease of making reports, and the ability to export information easily."
"Adaptive Defense is pretty easy to use, and Panda support is excellent."
"I can put tons of load on it."
"The product so far has been good at protecting us. We haven't faced a breach."
"What I appreciate the most about WatchGuard EPDR is that with the managed detection and response system, when there is an alert about the product running, the turnaround time for enabling it is less than two hours."
"It allows us to stop activation windows."
 

Cons

"The company that sells us the licenses sometimes doesn't know how to do certain things."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"It should provide more details about the events that they have detected."
"The solution’s technical support could be improved."
"The solution’s user interface could be improved."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"It should have better support for Windows and Mac."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"The Linux installation is performed on the command line and they need a package installer for that operating system."
"For some urgent updates, I don't like the need for the tool to be frequently restarted."
"Occasionally, we suffer from little bugs that give us the wrong message."
"Needs a better way to scan the hardware to detect whether it's valid."
"Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement."
"It needs improvements in its EDR and its ability to manage all the nodes. I'd like better communication between the console and the nodes, so I don't have to remote into each individual machine that's having an issue with the protection."
"The only part I really don't use as much is their firewall. It's a bit superfluous. Most people have their own firewall in place, so they don't really need that part portion of the solution."
"The AV and scanning features could be a little bit better."
 

Pricing and Cost Advice

"I think that the price we are paying is good for what it is."
"We would just add more if there are new users, but right now you just need one license for per user."
"The tool is not that expensive."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"The product cost is about $5, per user, per month."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The product is available at a high price."
"Our licensing fee is 1M Euro per month, so it is about 80 Euro's per user."
"The licensing costs are not too high. We pay about 20 Euros a year. It's a reasonable amount to pay."
"The price of this solution depends on the number of licenses that you are purchasing."
"Customers need to pay monthly licensing costs for Panda Security Adaptive Defense, which is not expensive."
"There is a license needed to use this solution and it is approximately $30 annually."
"The licensing is subscription-based and priced well compared to other endpoint security solutions."
"The solution's pricing is better compared to other products."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
6%
Government
6%
Comms Service Provider
12%
Computer Software Company
12%
Manufacturing Company
7%
Hospitality Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise8
Large Enterprise2
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What needs improvement with WatchGuard EPDR?
I would not be able to say what areas of WatchGuard EPDR have improved, as I do not work with the product myself so much anymore. I just used to assist with installation and deployment, especially ...
 

Also Known As

Blackberry Protect
Panda Adaptive Defense 360
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Indra, Valea AB, Fineit, Aemcom, Data Solutions INC., Gloucestershire NHS, Golden Star Resources Ltd, Hispania Racing Team, Instituto Dos Museus e da ConserÊo, Escuelas Pias Provincia Emaus, Axiom Housing Association, Municipality of Bjuv, Lesedi Nuclear, Mullsj_ municipality, Eng. skolan Norr AB, Dalakraft AB, Peter Green Haulage Ltd
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. WatchGuard EPDR and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.