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BlackBerry Enterprise Mobility Suite vs Ivanti Endpoint Manager [EOL] comparison

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Executive SummaryUpdated on Aug 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BlackBerry Enterprise Mobil...
Average Rating
7.8
Number of Reviews
24
Ranking in other categories
Enterprise Mobility Management (EMM) (15th)
Ivanti Endpoint Manager [EOL]
Average Rating
8.6
Reviews Sentiment
5.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
reviewer1310304 - PeerSpot reviewer
IT Mobility Support Analyst at a financial services firm with 5,001-10,000 employees
Helpful technical support, and performs well, but initial setup could be simplified
They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.
VG
Wintel Administrator at Fourth Dimension Technologies
Centralized management simplifies software distribution and patch management
From the features perspective, distribution packages is the best feature in the Ivanti Endpoint Manager. We create tasks for patching or distributing software, appliances, or MSA files and schedule them. We create repair groups, push appliances, create drives, and map shared drives to distribution packages. It distributes the groups included in those packages across our entire network. It is easy to deploy appliances or applications, including OS to workstations within a single click. We can see any missing patches or vulnerabilities. It is very useful for troubleshooting and identifying patches, whether missing or installed. I would suggest including an option to manage multiple clients in future releases. For example, as a managed service provider, if I use Ivanti Endpoint Manager for one client, can I deploy or use the same server to manage other clients or multiple sites or region clients? That feature would be beneficial for managing multiple domains within a single appliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The key benefit of Intune is its integration with the Microsoft ecosystem."
"Microsoft Intune is a core product, and it's very stable"
"Microsoft Intune has definitely reduced management burdens."
"It's normally able to meet 100% expectations of our customers."
"Microsoft Intune is a very effective solution from my understanding, and I definitely would recommend it."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"If any user tries to access company data, it directly interacts with the conditional access policy. This helps us protect our data and set the criteria for how data can be accessed and shared."
"It gives us the ability to have a container and the most secure possible application."
"I think it's a very solid product and people generally like it."
"The technical support for the solution is excellent."
"Whenever we have issues, people rely on the ability to check messages promptly."
"Having access to our internet was extremely beneficial."
"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."
"Having access to our internet was extremely beneficial. We don't have that functionality now that we have switched to Microsoft Intune. It was definitely better with Blackberry."
"I value the way BES UEM was able to utilize Android for Work-Premium in BlackBerry Android devices."
"Patch management is one of the greatest features of Ivanti Endpoint Manager because we have Rollout Projects in the Management Console that we are using for the patching process."
"The main benefits of Ivanti Endpoint Manager include patch management and security benefits such as vulnerability management, and it is particularly useful for managing devices in a centralized console."
"The best features of Ivanti Endpoint Manager are that the agents are very light, and the deployment monitoring is very good."
"The most beneficial aspect of Ivanti Endpoint Manager is that it is cost-friendly."
"The best feature that Ivanti Endpoint Manager offers is remote desktop management, which allows viewing a user's screen."
"Ivanti is a great product from a security perspective."
"The interface is intuitive for administrators to understand patching, package creation, deployment, troubleshooting, remote access, and PowerShell scripting automation."
"Ivanti Endpoint Manager has served us well over the years, supporting operating systems from Windows XP to Windows 10."
 

Cons

"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"Reporting in Microsoft Intune presents challenges because the built-in reports are often too basic."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"It isn't easy to use. It's very complicated, but as long as you take the time to learn it, you can do just about anything you want with your device."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"The pricing could be improved."
"If you have a reporting-extensive company, for example, then you may need to look for other products."
"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."
"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."
"From the past to the present, before mobility location, we frequently required a restart."
"The first installation is very complicated but future installments are much easier."
"It didn’t help us because we ran into lot of issues, and BlackBerry support couldn’t figure out the issues in a timely fashion."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."
"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."
"The product's implementation process is in areas of concern where improvements are required."
"When we offboard a user, sending the wipe command or lock command is slightly slower than Workspace ONE, as Workspace ONE automatically processes the lock or device wipe command instantly, while InTune is similar too."
"It is disappointing that Ivanti has removed these features from the on-prem version to encourage migration to the cloud feature."
"They should create instructional videos for every feature such as software management and patch management to help beginners who are new to Ivanti Endpoint Manager."
"Despite the good features, I would suggest improvements in the console interface of the Ivanti Endpoint Manager as it appears outdated, reminiscent of the early 2000s."
"Ivanti Endpoint Manager can improve support for Mac and Windows devices, as it currently excels with iOS and Android."
"Ivanti Endpoint Manager is not user-friendly and feels outdated, which affects usability."
"When it comes to the reporting part, it needs to be improved. The executive reports and the deployment reports can be more improvised."
 

Pricing and Cost Advice

"The price of Microsoft Intune is reasonable."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"Microsoft Intune is included in the E5 license at no additional cost."
"Intune is included with our F3 and E5 licenses."
"It is reasonable for the features it has."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."
"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."
"We currently pay by the year, but the licenses are calculated on a monthly basis."
"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."
"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."
"In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages."
"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."
"The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Outsourcing Company
24%
Construction Company
15%
Financial Services Firm
14%
Healthcare Company
6%
Outsourcing Company
18%
Computer Software Company
12%
Government
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise19
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
 

Questions from the Community

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What needs improvement with Ivanti Endpoint Manager?
Ivanti Endpoint Manager can improve support for Mac and Windows devices, as it currently excels with iOS and Android....
What is your primary use case for Ivanti Endpoint Manager?
My main use case for Ivanti Endpoint Manager is managing mobile devices, including iOS and Android, deploying apps on...
What advice do you have for others considering Ivanti Endpoint Manager?
Ivanti Endpoint Manager handles security and compliance requirements by checking for jailbroken or rooted devices, pa...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite
Ivanti Neurons for UEM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy
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