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Blueriq vs IBM Business Automation Workflow comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blueriq
Ranking in Business Process Management (BPM)
34th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
18th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Business Process Management (BPM) category, the mindshare of Blueriq is 1.1%, up from 0.3% compared to the previous year. The mindshare of IBM Business Automation Workflow is 1.2%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM Business Automation Workflow1.2%
Blueriq1.1%
Other97.7%
Business Process Management (BPM)
 

Featured Reviews

ChrisBiemans - PeerSpot reviewer
Business Consultant at Ziggo Services B.V.
Stable platform with valuable case management capabilities
We use Everest Blueriq for a food safety organization, that revolves around automating and managing complex processes critical to ensuring food safety and compliance. It involves monitoring containers for pests and diseases before allowing entry into the EU. The platform plays a vital role in…
IsmailEl Dahshan - PeerSpot reviewer
CEO at Exact Holding NV
Automation has transformed financial workflows and has improved revenue tracking and compliance
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particularly when searching documents. Archiving snapshots would be very beneficial. It would be good to reduce the administration effort required to archive snapshots, as this is a main issue with the product. I would also recommend that IBM engage with customers more deeply. Rather than sending URLs or documentation for customers to solve problems independently, the support team should be more involved in addressing the client's specific issues in a targeted manner, providing clear guidance on what actions need to be taken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest benefit of using the product is identifying the issues, enabling a more flexible working method."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive, and the price of the solution reflects the quality of the solution which is very high."
"It streamlines who is doing what, at what time, has increased productivity, and employees spend less time worrying about whether or not they need to work on something or checking the status of an ongoing process, so generally it has saved time and improved business processes."
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"The integration capabilities are excellent, as IBM Business Automation Workflow integrates seamlessly with other IBM products, such as Enterprise Content Management, FileNet, Case Manager, and Operational Decision Management, with many adapters available so we can communicate everything through the same business process management scenario."
"The most important aspect is that it helped us focus on the business process perspective."
"No matter what somebody's technical experience level is, the tool can start adding value immediately."
"The solution is stable, and IBM leads when it comes to automation."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
 

Cons

"The platform's initial setup process could be better."
"We have found it tough to get the proper support from IBM."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."
"The setup and installation process could be made easier."
"If the issue needs escalation to level two or level three, it can take time on a case-by-case basis."
"The solution's technical support could use improvement. The IBM BPM platform, at least from a cloud perspective, still requires using IBM support, which is not very responsive."
"IBM Business Automation Workflow is used for the financial sector like the loan management process cycle. It is not worth to use for simple process."
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
 

Pricing and Cost Advice

Information not available
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"Licensing varies by use-case."
"Our license is on a three-year term."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"While it can be quite costly, it offers significant benefits for users."
"The product is expensive."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
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Top Industries

By visitors reading reviews
Construction Company
21%
Outsourcing Company
14%
Government
13%
Comms Service Provider
9%
Financial Services Firm
19%
Outsourcing Company
13%
Construction Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

Ask a question
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Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
What needs improvement with IBM Business Automation Workflow?
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particular...
 

Also Known As

Blueriq, Aquima
Business Automation Workflow
 

Overview

 

Sample Customers

Abn Amro, Aegon, duo, City of Tilburg
Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Find out what your peers are saying about Camunda, Automation Anywhere, Pega and others in Business Process Management (BPM). Updated: September 2026.
915,287 professionals have used our research since 2012.