No more typing reviews! Try our Samantha, our new voice AI agent.

BMC AMI Strobe vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC AMI Strobe
Ranking in Application Performance Monitoring (APM) and Observability
75th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC AMI Strobe is 0.5%, up from 0.1% compared to the previous year. The mindshare of New Relic is 3.8%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.8%
BMC AMI Strobe0.5%
Other95.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

reviewer1272504 - PeerSpot reviewer
IT Analyst at a tech vendor with 1,001-5,000 employees
Stable with a good database and a good interface
We primarily use the solution to deal with problems in the production environment For us, the database is the most useful feature. The interface is great. We don't find the pricing to be too bad. The initial setup was fairly easy. I'm not sure how to improve the solution. It currently has all of…
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was fairly easy."
"The solution is stable, reliable, and doesn't have any bugs or glitches, and it doesn't crash or freeze."
"New Relic is now the leader in efficiency improvement."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"New Relic is a great SaaS which I will definitely continue using and will use in future products."
"In several days, we got a great ROI due to an issue in a customer application."
"It’s a solid product; they continue to innovate year after year, and they’re a very solid product and a very solid company."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"Reduced the worry in supporting live websites."
"It visualizes metrics well and tracks our incoming requests, providing a lot of detail which is useful for troubleshooting."
 

Cons

"There are certain aspects of the configuration that could be simplified a bit."
"The solution needs to have staging."
"It is very difficult to award the service level cycles at an endpoint level."
"Error handling and reporting is a little lackluster, but they're announcing a whole new analytics approach."
"I'd like to see alerting based on custom insight queries."
"I'd like a way to pull charts and data into third-party services. If we can pull that data and recreate charts, that would be great."
"From a point of view of showing you what to do fine but in terms of showing you what to do with the data infuriatingly unhelpful."
"Sometimes the UI feels like it is not that much user-friendly for any new user who is using New Relic."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
 

Pricing and Cost Advice

Information not available
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"The solution is cheap, but prices can go up when users grow."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"The detection piece of it brings us a big return on investment."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
12%
Construction Company
10%
Retailer
9%
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Chunghwa Telecom, Helvetia, Comerica Bank, Erste Group, Bank of Ireland, Southern Farm Bureau Casualty Insurance Company (SFBCIC)
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: August 2026.
908,834 professionals have used our research since 2012.