No more typing reviews! Try our Samantha, our new voice AI agent.

BMC Helix Client Management vs Idira Endpoint Privilege Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Client Management
Ranking in Endpoint Compliance
8th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Mobile Device Management (MDM) (10th)
Idira Endpoint Privilege Ma...
Ranking in Endpoint Compliance
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
Privileged Access Management (PAM) (6th), Anti-Malware Tools (10th), Application Control (5th), Ransomware Protection (6th)
 

Mindshare comparison

As of July 2026, in the Endpoint Compliance category, the mindshare of BMC Helix Client Management is 7.3%, up from 4.0% compared to the previous year. The mindshare of Idira Endpoint Privilege Manager is 11.9%, up from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance Mindshare Distribution
ProductMindshare (%)
Idira Endpoint Privilege Manager11.9%
BMC Helix Client Management7.3%
Other80.8%
Endpoint Compliance
 

Featured Reviews

AA
Senior Account Executive at FDS
Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs
The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool. This can be a pain when it comes to the area of compliance, since you might not have full access to everything running in the organization, including important infrastructural components such as servers and databases. For example, some endpoints may have gotten their software updates from servers not visible to the discovery tool, and this can further impact operations when it comes to patch management. Compare this scenario with the way Red Hat handles patch management: their software is always updated from the main patch providers, so you will always know what is running on the endpoints in this kind of environment. Although their endpoint management has its pros and cons, this is where BMC Client Management is at a bit of a disadvantage and I believe they need to improve on this area. Another area BMC could look into improving is the mobile device side of client management. It has lots of support for Microsoft products in terms of client management, but lacks comprehensive mobile device management support, such as for Android devices.
Sumit Chavan - PeerSpot reviewer
Lead Consultant at a tech vendor with 501-1,000 employees
Helps secure the infrastructure and control users with admin rights
There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."
"BMC Client Management has helped us be able to patch our OS or any software to the latest version."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"One of our customers is a financial institution with more than 15,000 endpoints, and we use BMC Client Management to manage their regulatory compliance needs, manage the endpoints from a security perspective, and integrate it with service management as well."
"The inventory and patch management tools are very valuable."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"The most valuable features of the solution are patch management and software license management."
"The support from BMC Client Management is very good."
"We did immediately begin to see results when using CyberArk."
"The most valuable feature is that it does lifecycle management and that it will change to whatever the end target is."
"I have always found that CyberArk is a very tight, foolproof product compared to most other products available."
"The most valuable feature of CyberArk Endpoint Privilege Manager is its scalability."
"It has drastically reduced the attack surface for local administrative rights and the chance of escalation of privilege. We've removed, at this point, close to 98 percent of the local administrative accounts on workstations. If there were an incident, it would stop at that point and we'd be able to know."
"CyberArk Endpoint Privilege Manager has significantly improved our security posture by preventing virus incidents and restricting users from downloading unwanted applications."
"CyberArk Endpoint Privilege Manager has had a positive impact on my customers' security posture."
"The biggest benefit of CyberArk EPM for our customers is control over privileged access for endpoints. Endpoints are often the starting point for attackers to enter and move within a network. CyberArk EPM bridges the gap between security and operations teams. Operations teams are happy because work isn't stopped due to admin rights issues, while security teams are satisfied that full admin rights aren't given to all users."
 

Cons

"The solution does not offer the functionality of remote access to users."
"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"BMC Client Management could improve in the area of integration."
"The solution needs to add whitelisting because many customers request it."
"Another enhancement needed is the scheduling of deployment, which I expect in future releases."
"Technical support is slow to respond when we run into issues."
"Without knowledge, you are not able to find some items as they are really hidden within the UI."
"The tool should be more user-friendly."
"One area that has room for improvement is in managing the credentials for network devices."
"The CyberArk team is working on a feature to identify devices without the Endpoint Privilege Manager running, which is currently missing."
"Compared to other tools like Linux, this solution isn't as user-friendly."
"Performance could be better. We have a couple of problems with CyberArk right now. One of the problems is performance in our environment. Support also takes a long time to respond. If the user already has local admin rights, then I can't collect any events in the console from this device. There are also some options in CyberArk that are not working properly, and are not helpful in this case. I can't collect any information to create a proper policy for the device. I have to investigate everything manually, or even disable the local admin from the device. I can collect the events only after this, and it's very time consuming. In my case, it's a waste of resources."
 

Pricing and Cost Advice

"The solution is low cost."
"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."
"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."
"To use BMC Client Management they charge annually per node."
"I rate the solution's pricing an eight out of ten since the price can be too high for smaller businesses."
"It's not at the lower end of the market. I think the price is reasonable considering the quality it delivers. It is a top-notch solution at a fair price point."
"Although I do not deal directly with the pricing, CyberArk Endpoint Privilege Manager is costly compared to other solutions. However, it offers beneficial features."
"CyberArk Endpoint Privilege Manager is slightly expensive, but costs can be negotiated to become more competitive."
"Pricing depends on how many devices you use. Right now, on-premise, it costs us a little, but it's worth it. It seems like the cloud solution is much more expensive. We got this solution one year ago, and it's like we bought the solution, and now they are not going to support it on-premise anymore. We are in the implementation phase, and we missed this, and we already paid for the licenses. This is wasted time from my perspective, and CyberArk should be more customer-friendly."
"We pay about $17 per user."
"It is an expensive solution."
"The tool is a bit pricey compared to its competitors. My company does work with competitors, but I don't have hands-on experience with other software. I've just done some comparisons."
report
Use our free recommendation engine to learn which Endpoint Compliance solutions are best for your needs.
906,852 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Retailer
10%
Computer Software Company
10%
Government
9%
Financial Services Firm
14%
Manufacturing Company
11%
Outsourcing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise9
Large Enterprise19
 

Questions from the Community

Ask a question
Earn 20 points
Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?
I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing t...
What needs improvement with CyberArk Endpoint Privilege Manager?
While CyberArk Endpoint Privilege Manager is a great tool, I believe the functionality could be wider. If it could work not only with permissions but also involve pure EDR tasks or User and Entity ...
 

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
Viewfinity
 

Overview

 

Sample Customers

Charter Manufacturing
Information Not Available
Find out what your peers are saying about BMC Helix Client Management vs. Idira Endpoint Privilege Manager and other solutions. Updated: June 2026.
906,852 professionals have used our research since 2012.