BMC Helix Discovery vs Faddom comparison

BMC and Faddom are both solutions in the IT Asset Management category. BMC is ranked #2 with an average rating of 8.4, while Faddom is ranked #21. BMC holds a 7.9% mindshare in IAM, compared to Faddom’s 1.8% mindshare. Additionally, 88% of BMC users are willing to recommend the solution.

BMC Helix Discovery

Read 27 BMC Helix Discovery reviews

2,303 Views
458 Comparison Views

88% willing to recommend

Faddom

304 Views
146 Comparison Views

BMC Helix Discovery

Faddom

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between BMC Helix Discovery and Faddom based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, BMC, Lansweeper and others in IT Asset Management.

To learn more, read our detailed IT Asset Management Report (Updated: January 2025).

Buyer's Guide

IT Asset Management

January 2025

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Helped 860,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Helix Discovery

Ranking in IT Asset Management

2nd

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Faddom

Ranking in IT Asset Management

21st

Average Rating

0.0

Number of Reviews

Ranking in other categories

Cloud Migration (26th), IT Service Management (ITSM) (49th)

Mindshare comparison

As of July 2025, in the IT Asset Management category, the mindshare of BMC Helix Discovery is 7.9%, down from 8.0% compared to the previous year. The mindshare of Faddom is 1.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Asset Management

Featured Reviews

Fairoz Gadad

Project Manager at a computer software company with 1,001-5,000 employees

Effortless network component identification, provides API details, and an easy setup

We need to discover anything in the network and ensure that the discovered data is moved into the CMDB for asset management The best part is that whenever there is an outpost or any particular network, it can identify servers, routers, switches, etc. It immediately understands which component it…

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

17%

Manufacturing Company

Government

Manufacturing Company

12%

Financial Services Firm

10%

Energy/Utilities Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about BMC Helix Discovery?

I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...

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What is your experience regarding pricing and costs for BMC Helix Discovery?

The price of BMC Helix Discovery is licensed by asset. It is challenging to maintain licenses, as every piece of equipment is considered a license. We pay attention to the growth of assets. The pri...

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What needs improvement with BMC Helix Discovery?

I would like to see a lower price and better technical support.

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Comparisons

ServiceNow vs BMC Helix Discovery

Compared 55% of the time

ServiceNow Discovery vs BMC Helix Discovery

Compared 12% of the time

Device42 vs BMC Helix Discovery

Compared 8% of the time

BMC Remedy vs BMC Helix Discovery

Compared 8% of the time

IBM Maximo vs BMC Helix Discovery

Compared 3% of the time

More BMC Helix Discovery Competitors

Device42 vs Faddom

Compared 27% of the time

ServiceNow Discovery vs Faddom

Compared 25% of the time

Lansweeper vs Faddom

Compared 15% of the time

ServiceNow vs Faddom

Compared 14% of the time

Open iT, Inc. vs Faddom

Compared 9% of the time

More Faddom Competitors

Product Reports

Buyer's Guide

BMC Helix Discovery

June 2025

Download BMC Helix Discovery product report

Buyer's Guide

Cloud Migration

June 2025

Download Faddom product report

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping

No data available

Overview

BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.

BMC

Faddom is the application observability platform for the secure era. Be in control of your business applications with our agentless application dependency mapping platform. Visualize your on-premise and cloud infrastructure with continuous, automatic updates in as little as 60 minutes and see all your servers and applications and how they are connected to each other.

Faddom

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)

Coca-Cola, Paradigm, Hancock Whitney, MetroBank, NetApp, Verisk, Lake County of Florida, City of Portsmouth, NRG, Florida Department of Transportation, Synlab, UCLA, Lightricks, SolarEdge, Ituran, Risco Group, Pepsi Bottling Ventures, Nutanix, VMware, CDW, Matrix, Ascendion, SHI, E-Plus, Accenture, Fujitsu, Kyndryl, Zanaris

Find out what your peers are saying about ServiceNow, BMC, Lansweeper and others in IT Asset Management. Updated: January 2025.

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We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.