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BMC Helix Discovery vs Faddom comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Discovery
Ranking in IT Asset Management
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
No ranking in other categories
Faddom
Ranking in IT Asset Management
15th
Average Rating
0.0
Reviews Sentiment
7.3
Number of Reviews
0
Ranking in other categories
Migration Tools (27th), Cloud Migration (37th), IT Service Management (ITSM) (52nd), Configuration Management Databases (7th), Data Center Infrastructure Management (25th)
 

Mindshare comparison

As of May 2026, in the IT Asset Management category, the mindshare of BMC Helix Discovery is 4.1%, down from 8.5% compared to the previous year. The mindshare of Faddom is 2.1%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management Mindshare Distribution
ProductMindshare (%)
BMC Helix Discovery4.1%
Faddom2.1%
Other93.8%
IT Asset Management
 

Featured Reviews

JP
Presales Manager at HCLSoftware
Comprehensive discovery has populated our CMDB and provides deep insight into asset relationships
The applicability depends on the customer environment. Usually it is straightforward to apply the policies. BMC Helix Discovery is seamless and has many plugins available. It is a good feature that they offer. I have heard about it, but I am not currently using it, though I know that they have that feature available. BMC Helix Discovery provides a lot of information that can be obtained from discovery, including the relationship between the CIs and how many CIs are orphans. The analytics capabilities are strong.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
10%
Government
9%
Computer Software Company
7%
Manufacturing Company
13%
Construction Company
8%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
No data available
 

Questions from the Community

What needs improvement with BMC Helix Discovery?
The interface is quite old and can be outdated.
What is your primary use case for BMC Helix Discovery?
BMC Helix Discovery is used for discovery of the assets and configuration items so that you can populate the CMDB.
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Comparisons

 

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping
No data available
 

Overview

 

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
Coca-Cola, Paradigm, Hancock Whitney, MetroBank, NetApp, Verisk, Lake County of Florida, City of Portsmouth, NRG, Florida Department of Transportation, Synlab, UCLA, Lightricks, SolarEdge, Ituran, Risco Group, Pepsi Bottling Ventures, Nutanix, VMware, CDW, Matrix, Ascendion, SHI, E-Plus, Accenture, Fujitsu, Kyndryl, Zanaris
Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: May 2026.
894,998 professionals have used our research since 2012.