BMC Remedy vs Snow License Manager comparison

BMC and Flexera are both solutions in the License Management category. BMC is ranked #1 with an average rating of 7.8, while Flexera is ranked #3 with an average rating of 8.0. BMC holds a 13.2% mindshare in LM, compared to Flexera’s 9.5% mindshare. Additionally, 90% of BMC users are willing to recommend the solution, compared to 100% of Flexera users who would recommend it.

BMC Remedy

Read 34 BMC Remedy reviews

308 Views
56 Comparison Views

90% willing to recommend

Snow License Manager

Read 2 Snow License Manager reviews

373 Views
28 Comparison Views

100% willing to recommend

BMC Remedy

Snow License Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 3, 2025

BMC Remedy and Snow License Manager are competing in IT service management and software asset management respectively. BMC Remedy may have the upper hand in areas of customer satisfaction with support and pricing, while Snow License Manager is often preferred for its comprehensive functionality.

Features: BMC Remedy includes extensive IT service management, customizable workflows, and robust integration options. Snow License Manager is equipped with strong analytics, automated software discovery, and focuses on software asset management.

Ease of Deployment and Customer Service: BMC Remedy offers a flexible deployment model and proactive customer service for efficient implementation. Snow License Manager provides effective deployment with an emphasis on simplicity and efficiency.

Pricing and ROI: BMC Remedy may incur higher setup costs but offers a favorable ROI for IT service management tasks. Snow License Manager typically has a more cost-effective initial investment with strong ROI potential in software asset management.

To learn more, read our detailed BMC Remedy vs. Snow License Manager Report (Updated: June 2025).

Buyer's Guide

BMC Remedy vs. Snow License Manager

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Remedy

Ranking in License Management

1st

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

IT Asset Management (5th)

Snow License Manager

Ranking in License Management

3rd

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the License Management category, the mindshare of BMC Remedy is 13.2%, up from 13.1% compared to the previous year. The mindshare of Snow License Manager is 9.5%, up from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

License Management

Featured Reviews

ArbenKlaiqi

Business analyst at a financial services firm with 10,001+ employees

Impact modeling boosts service mapping efficiency with great technical support

The biggest benefit in my area is impact modeling. Impact modeling helps to map a service that has different applications in it, with those applications having interdependencies with each other. When changes, incidents, problems, and so on occur, it will show exactly where the issue is, helping you to find the root cause much faster. This helps all organizations reduce their mean time to resolution.

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Søren Tøpholm

Software Asset Manager at Copenhagen Airports A/S

It is very easy to use, maintain and deploy

There are situations all the time in my company where the Snow License Manager effectively identifies over-licensing of software, leading to cost savings. It is an effective solution. In Snow License Manager, the most beneficial feature for maintaining compliance revolves around the area of compliance overview. With the product, my company is able to manage all sources of reports on our organization's environment. The reporting analytics feature has aided in our company's decision-making processes. The automated discovery feature in the tool is very good. In my company, I don't know how I would manage if the tool was not available to help me with asset management. The product is easy to maintain. Snow License Manager supports business in contract negotiations by basically giving us all the data to clarify our company's position. I recommend the solution to others. It is very easy to use, maintain, and deploy. I rate the tool an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."

"It has some good features for tracking. They also have a cloud and a mobile access feature."

"The most valuable feature of the solution includes all of its components since they act as the authentication system of the product."

"The most valuable feature of BMC Remedy is to take administrative access of a user."

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."

"It includes features for automation, such as smart reporting capabilities."

"The tool's automation features are fully capable, especially for IT automation. The asset management capabilities meet expectations."

"The solution is extremely user-friendly."

More BMC Remedy pros

"The product's initial setup phase is very easy."

"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."

Cons

"In BMC Remedy, integration is a problem and even APIs are not available."

"However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent."

"Areas for improvement include lack of vision, lack of industry-specific solutions, limited workflows compared to ServiceNow, and being restricted to a purely IT perspective, which limits their addressable market."

"BMC Remedy's change management module needs enhancement."

"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."

"The product's scalability is one area with certain shortcomings that need to be considered for improvement."

"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."

"Could be more user friendly for admins to manage."

More BMC Remedy cons

"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."

"The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required."

Pricing and Cost Advice

"The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."

"With the product, you can either go for a yearly or a perpetual licensing model."

"It is an expensive tool."

"I find the pricing to be reasonable."

"The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine."

"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."

"BMC Remedy is worth its price."

"The pricing is on the expensive side."

More BMC Remedy pricing and cost advice

"I would rate the pricing a seven or eight out of ten. It is not a cheap solution, but it provides good value for money."

"I rate the product price as a four on a scale of one to ten, where one is low, and ten is high."

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Top Industries

By visitors reading reviews

Educational Organization

14%

Computer Software Company

13%

Financial Services Firm

12%

Government

11%

Educational Organization

15%

Computer Software Company

14%

Financial Services Firm

10%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with BMC Remedy Asset Management?

If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...

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What is your primary use case for BMC Remedy Asset Management?

BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.

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What do you like most about BMC Remedy Asset Management?

The service management features are beneficial – very good.

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What do you like most about Snow License Manager?

The product's initial setup phase is very easy.

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What is your experience regarding pricing and costs for Snow License Manager?

The product's price is neither too high nor too low, meaning it falls under the middle range. I rate the product price as a four on a scale of one to ten, where one is low, and ten is high. There i...

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What needs improvement with Snow License Manager?

The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required. The dashboards are not very configurable, and there are not many options avail...

See all answers

Comparisons

ServiceNow vs BMC Remedy

Compared 64% of the time

BMC Helix Discovery vs BMC Remedy

Compared 13% of the time

ManageEngine IT Asset Management vs BMC Remedy

Compared 8% of the time

Ivanti Asset Manager vs BMC Remedy

Compared 4% of the time

Device42 vs BMC Remedy

Compared 4% of the time

More BMC Remedy Competitors

ManageEngine IT Asset Management vs Snow License Manager

Compared 53% of the time

More Snow License Manager Competitors

Product Reports

Buyer's Guide

BMC Remedy

June 2025

Download BMC Remedy product report

Buyer's Guide

License Management

May 2025

Download Snow License Manager product report

Also Known As

Remedy Asset Management

No data available

Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

Asset costing: Track depreciation over time.
Compliance: Software licenses management helps you avoid audit costs.
Contract management: Proactively identify contract infringements and purchasing opportunities.
Asset tracking: Know where your assets are located, who’s using them, and how many there are.
Effective change: Make informed decisions about IT changes.

BMC

Snow License Manager is the central information hub of Snow's advanced Software Asset Management (SAM) platform – providing a unified view of all cloud resources, software and hardware assets, license entitlements and application usage metrics.

Flexera

Sample Customers

Scripps Networks

Imperial Brands, TVO, informa, Bridgestone, UK Food Retailer, Velux, LSE, TalkTalk, Insta, Swedbank

Buyer's Guide

BMC Remedy vs. Snow License Manager

June 2025

Free Report: BMC Remedy vs. Snow License Manager

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