BMC Remedy [EOL] vs Snow License Manager comparison

BMC and Flexera are both solutions in the License Management category. Additionally, 91% of BMC users are willing to recommend the solution, compared to 100% of Flexera users who would recommend it.

BMC Remedy [EOL]

Read 35 BMC Remedy [EOL] reviews

91% willing to recommend

Snow License Manager

Read 3 Snow License Manager reviews

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375 Comparison Views

100% willing to recommend

BMC Remedy [EOL]

Snow License Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 3, 2025

BMC Remedy [EOL] and Snow License Manager compete in IT management solutions. Snow License Manager appears to have the upper hand with strengths in software optimization and compliance.

Features: BMC Remedy [EOL] offers integrated IT service management, focusing on change management, problem management, and process management. Snow License Manager provides software asset management, advanced analytics to enhance software usage, and effective cost savings through license insights.

Ease of Deployment and Customer Service: BMC Remedy [EOL] has a complex deployment due to extensive customization but offers supportive customer service. Snow License Manager provides a more streamlined deployment with cloud-enabled options and strong support in configuration and implementation.

Pricing and ROI: BMC Remedy [EOL] involves a high initial setup cost, offset by customization and long-term benefits, requiring substantial upfront investment. Snow License Manager offers competitive pricing, with lower upfront costs and faster ROI through efficient asset management and compliance.

To learn more, read our detailed License Management Report (Updated: December 2025).

Buyer's Guide

License Management

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Remedy [EOL]

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Snow License Manager

Average Rating

7.6

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

License Management (3rd)

Featured Reviews

Américo Silva

System Administrator at Porto Editora

Digital platform provides stable and valuable support for technical staff

The digital place is very interesting for users, and Smart IT is a very good platform for our technical staff. BMC Remedy is very stable and operational, with users being highly accustomed to using it. It is very stable and scalable, making it a valuable tool for our support team.

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Abhimanyu Mukherjee

Head - IT Asset & Service Management at Nexperia

Offers comprehensive reporting and utilization analysis but pricing remains a concern

The tool has relatively all basic and intermediate capabilities to meet our requirement. The price is a little bit on the higher side than other tools available in the market, except ServiceNow. ServiceNow is pretty expensive, but Snow License Manager is much more cost-effective than ServiceNow. In comparison to other software management tools, Snow License Manager is a bit on the higher side in terms of cost. In terms of capability and ease of use, it's good. We have all types of connectors in Snow License Manager, enabling effective data collection from various sources and reconciling them. Additionally, they have a very comprehensive software recognition library, which consists of a broad list of software signatures. This allows for proper identification of the software installed in the system, particularly within a hybrid environment containing on-prem, cloud, and different types of SaaS software, all of which are supported by their connectors to provide a one-stop shop report for all data sources. We haven't used the automated license tracking feature of Snow License Manager. They have some automation and orchestration functions, but our organization does not utilize them. The utilization analysis tool is effective. The Snow cloud-based functionality is pretty comprehensive for our organization, as Snow License Manager, with its connectors, is capable of providing all the required information, including when the last time a user logged in occurred. This information allows for effective license re-harvesting, along with other necessary functionalities.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."

"The tool's automation features are fully capable, especially for IT automation. The asset management capabilities meet expectations."

"The product has excellent support for remote and hybrid environments."

"It will simplify handling tasks by providing shortcuts and automating the generation of requests and tickets, including their categorization."

"The solution's technical support is good."

"The solution offers some very good features."

"BMC Remedy Asset Management is pretty easy for quite a lot of functions."

"The toolset is mature, easily integrable with various technologies due to its maturity, and has great scalability."

More BMC Remedy [EOL] pros

"The product's initial setup phase is very easy."

"The reporting tools of Snow License Manager helped me generate insights into software deployment and usage patterns, particularly for SaaS-based subscriptions, during renewal periods to decide whether to purchase more subscriptions or reduce them, allowing investment of saved funds into other tools."

"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."

Cons

"The initial setup of BMC Remedy Asset Management was complex."

"In BMC Remedy, integration is a problem and even APIs are not available."

"Areas for improvement include lack of vision, lack of industry-specific solutions, limited workflows compared to ServiceNow, and being restricted to a purely IT perspective, which limits their addressable market."

"The tool's GUI is an area of concern where improvements are required."

"If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case."

"BMC Remedy's change management module needs enhancement."

"The upgrade process could be better. It would be a good improvement."

"The solution must be flexible."

More BMC Remedy [EOL] cons

"The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required."

"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."

Pricing and Cost Advice

"The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."

"The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."

"BMC Remedy is worth its price."

"The pricing is on the expensive side."

"It is an expensive tool."

"I find the pricing to be reasonable."

"With the product, you can either go for a yearly or a perpetual licensing model."

"BMC should decrease the pricing further."

More BMC Remedy [EOL] pricing and cost advice

"I rate the product price as a four on a scale of one to ten, where one is low, and ten is high."

"I would rate the pricing a seven or eight out of ten. It is not a cheap solution, but it provides good value for money."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

11%

Computer Software Company

11%

Government

10%

Government

13%

Manufacturing Company

Retailer

Pharma/Biotech Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	6
Large Enterprise	19

No data available

Questions from the Community

What needs improvement with BMC Remedy Asset Management?

If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...

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What is your primary use case for BMC Remedy Asset Management?

BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.

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What do you like most about BMC Remedy Asset Management?

The service management features are beneficial – very good.

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What do you like most about Snow License Manager?

The product's initial setup phase is very easy.

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What is your experience regarding pricing and costs for Snow License Manager?

The product's price is neither too high nor too low, meaning it falls under the middle range. I rate the product price as a four on a scale of one to ten, where one is low, and ten is high. There i...

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What needs improvement with Snow License Manager?

My only expectation from Snow License Manager is regarding the pricing, as I think it isn't competitive and is on the higher side. Since Flexera acquired it, they are likely trying to maintain thei...

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Comparisons

ServiceNow vs BMC Remedy [EOL]

Compared 21% of the time

BMC Helix Discovery vs BMC Remedy [EOL]

Compared 11% of the time

ManageEngine IT Asset Management vs BMC Remedy [EOL]

Compared 7% of the time

SymphonyAI IT Service Management vs BMC Remedy [EOL]

Compared 6% of the time

CA Asset Portfolio Management vs BMC Remedy [EOL]

Compared 5% of the time

More BMC Remedy [EOL] Competitors

ManageEngine IT Asset Management vs Snow License Manager

Compared 74% of the time

IBM Tivoli Asset Management for IT vs Snow License Manager

Compared 26% of the time

More Snow License Manager Competitors

Product Reports

Buyer's Guide

BMC Remedy [EOL]

January 2026

Download BMC Remedy [EOL] product report

Buyer's Guide

Snow License Manager

January 2026

Download Snow License Manager product report

Also Known As

Remedy Asset Management

No data available

Overview

BMC Remedy [EOL] specializes in asset management with a focus on service ticket automation and integration with monitoring tools, supporting ITIL processes. Its customizable and scalable nature addresses the needs of complex environments.

BMC Remedy [EOL] provides essential asset management, service ticket automation, and incident and change management. With robust automation capabilities and CMDB integration, it ensures efficient IT process handling. Despite its adaptability and user-friendly design, challenges include a dated GUI, complex integration, and high pricing for mid-sized businesses. Improvements in customization, AI integration, and data management are important areas for growth. Transitioning to an accessible SaaS model and updated support would benefit users.

What are the key features of BMC Remedy [EOL]?

Efficient Asset Management: Facilitates the lifecycle management of assets such as telecom and IT equipment.
Intuitive Interface: User-friendly design with customizable options enhances usage.
Strong Automation Capabilities: Streamlines IT processes and integrates with CMDB for enhanced transparency.
Robust CMDB Functionality: Provides comprehensive asset discovery and management integration.
Incident and Change Management: Supports ITIL processes for efficient handling of service requests.

What benefits and ROI should users consider in reviews?

Operational Efficiency: Enhanced automation reduces manual tasks.
Customizability: Adapts to complex environments for specific needs.
Scalability: Maintains performance in large, complex settings.
Transparency: CMDB integration offers clear visibility into assets.

BMC Remedy [EOL] is implemented across industries handling telecom infrastructure, IT equipment, and network components, ensuring effective customer request management and internal IT process efficiency. Its strong service ticket automation and integration capabilities facilitate seamless IT infrastructure management.

BMC

Snow License Manager is the central information hub of Snow's advanced Software Asset Management (SAM) platform – providing a unified view of all cloud resources, software and hardware assets, license entitlements and application usage metrics.

Flexera

Sample Customers

Scripps Networks

Imperial Brands, TVO, informa, Bridgestone, UK Food Retailer, Velux, LSE, TalkTalk, Insta, Swedbank

Find out what your peers are saying about ManageEngine, IFS, Flexera and others in License Management. Updated: December 2025.

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