


BMC TrueSight Automation for Networks and SUSE Manager are IT management solutions competing in the IT management category. BMC TrueSight generally edges out with its performance reliability, while SUSE Manager shines with flexibility and a comprehensive feature set.
Features: BMC TrueSight Automation for Networks is known for its automation capabilities that streamline network changes and manage compliance efficiently. Its scalability is well-suited for large environments, while it ensures minimized network downtime. Compliance management is also a strong feature. SUSE Manager excels in configuration management, automation of patch and configuration management, and expanding file management using logical volume manager. Additionally, its support for multiple Linux distributions such as Red Hat, Ubuntu, and Debian offers great flexibility and integration with tools like Grafana and Prometheus.
Room for Improvement: BMC TrueSight could enhance its user interface to improve usability for diverse user roles and refine its patching capabilities further. Greater customizability in its reporting tools would also be beneficial. For SUSE Manager, the complexity of its advanced features requires experience, which could be simplified for new users. A more intuitive interface for automation features would enhance user experience, and improvements in asset management would provide additional value.
Ease of Deployment and Customer Service: BMC TrueSight offers a simple deployment process with robust customer support, contributing to ease of integration. SUSE Manager offers a streamlined deployment process and is especially noted for its responsive customer service that effectively aids in navigating complex configurations, making it a preferred choice for immediate assistance.
Pricing and ROI: BMC TrueSight typically requires higher initial setup costs but delivers long-term value through efficiency and reduced downtime. It may be more suitable for those with larger budgets seeking reliable performance. Conversely, SUSE Manager provides a cost-effective option with a rapid return on investment, making it attractive to organizations prioritizing budget efficiency. Its pricing model appeals to cost-conscious buyers seeking robust functionality at competitive rates.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Generally, the support is good, but there are instances where the support team seems disinterested in solving complex problems.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
The stability of SUSE Manager is fine.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
A better description of the initial setup process could enhance user experience.
Features that can be helpful in disaster recovery.
From an integration perspective, it is difficult to integrate with Jira or any ticketing tool, which is challenging.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
It supports more than six or seven Linux flavors, and when compared to other tools such as Satellite, which only supports the Red Hat operating system, SUSE Manager supports Red Hat, Ubuntu, Debian, and some other Linux operating systems for patch management.
SUSE Manager is valuable for managing systems, patching, and utilizing SaltStack connectivity for various installations and other routines.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 6.9% |
| SUSE Manager | 3.5% |
| BMC TrueSight Automation for Networks | 1.8% |
| Other | 87.8% |


| Company Size | Count |
|---|---|
| Small Business | 124 |
| Midsize Enterprise | 53 |
| Large Enterprise | 167 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 5 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 1 |
| Large Enterprise | 2 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
BMC TrueSight Automation for Networks provides valuable automation in network processes like compliance and configuration management while ensuring consistent device setups and robust security.
BMC TrueSight Automation for Networks is an effective tool for automating network processes, reducing manual labor through automation of patching and OS updates. Its compliance, configuration management, and oversight features such as change tracking and audit logs enhance control and visibility. The dashboard caters to different user needs with improved data visibility and the ability to manage configuration changes efficiently. Immediate remediation during downtimes strengthens network security while reducing engineer dependency.
What are the key features of BMC TrueSight Automation for Networks?
What are the benefits and ROI of using BMC TrueSight Automation for Networks?
Organizations in financial, government, and healthcare sectors utilize BMC TrueSight Automation for Networks for effective management of diverse network infrastructures. By automating tasks like OS upgrades and configuration changes, control management is enhanced, allowing notifications of changes and enabling A/B testing before deployment.
SUSE Manager was designed to help your enterprise DevOps and IT Operations teams reduce complexity and regain control of your IT assets with a single tool to manage Linux systems across a variety of hardware architectures, hypervisors as well as container, IoT and cloud platforms. It automates Linux server and IoT device provisioning, patching and configuration for faster, consistent and repeatable server deployment helping to optimize operations and reduce costs. And with automated monitoring, tracking, auditing and reporting of your systems, VMs, and containers across your development, test and production environments, you can ensure compliance with internal security policies and external regulations.
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