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BMC TrueSight Operations Management vs Broadcom DX Application Performance Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in Application Performance Monitoring (APM) and Observability
26th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Event Monitoring (3rd), IT Infrastructure Monitoring (30th), Cloud Monitoring Software (23rd), AIOps (13th)
Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
24th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (7th)
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight Operations Management is 0.7%, down from 0.8% compared to the previous year. The mindshare of Broadcom DX Application Performance Management is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
MarioGomez - PeerSpot reviewer
Improve application performance management by deploying easy-to-use dashboards but face challenges with support access
The main areas for improvement include making dashboards and interfaces easier to understand. Our version might be a bit old, and we may need to upgrade it. It is also difficult to access the right person in support, and sometimes incidents need to be escalated, taking several contacts to resolve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is breadth. It covers so many different technologies which can roll up into a single console."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"It is a very stable product."
"The major advantage of the product is estate management."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"It is very helpful to be able to apply rule-based routing to alerts."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"It is very useful and helpful with the analysis of historical performance data."
"CA APM is very scalable and used in a clustered environment because it supports more than its technical capacity."
"I like that it gives you a wide range of data where you can see the application outage response from concurrent locations and the number of stalled jobs."
"If there's something that you really need to get at that doesn't come out of the box, you can pretty easily put together some custom metrics and get those in place."
"The most valuable feature of Broadcom DX Application Performance Management is its very light model with monitoring of servers and network items."
"The deployment was easy."
"JVM memory monitoring and connection pool monitoring are valuable features."
"Enables me to monitor multiple servers, applications, resources, and users"
 

Cons

"BMC's online documentation is often incorrect or incomplete."
"The solution is a little obsolete."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"Cost is an issue with BMC TrueSight Operations Management."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"I would like to see intelligence, deep intelligence or deep analytics."
"In order for the tool to be successful, at least in our organization, it will need to have more self-serve features for implementation, instrumentation, and then modification of metric data from the APM."
"Support could be much better."
"Its profiling. The uniqueness instead of me looking at sampling data, I need to know the m-1 event that actually triggered my scenario where that m event caused a catastrophic event, like a ripple effect; I need to know that m-1. What triggered my major event means I need to understand the event that triggered it and before the cause of that event itself."
"The APM SQL feature doesn't perform like we would like it to. I know that's a new feature with 10.5, so it may be one of those things that gets a little better, but it should run faster."
"However, ten years ago, the solution was better, and now there are many competitive options."
"The main areas for improvement include making dashboards and interfaces easier to understand."
"The upgrade was complex. The documentation could have been a little bit better, but other than that, it was okay.​"
 

Pricing and Cost Advice

"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"The solution is based on endpoints and knowledge models which can be costly."
"Other products are more expensive than BMC TrueSight."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"Pricing is very high."
"It is a relatively inexpensive solution."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"The license for Broadcom DX Application Performance Management is annual. The licensing model could improve because there is not any limit to deploying the agent, there should be some limits on it."
"Dynatrace is the most expensive of these tools followed by AppDynamics which is "medium-expensive." CA APM is a bit lower in price than either Dynatrace or AppDynanics... In my opinion, if you can afford it, go for AppDynamics instead of CA APM."
"Setup costs are quite competitive relative to other solutions, and simpler."
"Broadcom is a better and cheaper option from the financial perspective. It also depends on the DLP plug."
"Althougth it is a bit expensive, it is really worth it"
"It is definitely expensive for what we get, but there isn't an alternate option at the moment."
"I'm unable to give information on Broadcom DX Application Performance Management licensing costs, but all Application Performance Management products have expensive pricing. This means that it's not only Broadcom that's expensive, and it would be an advantage if the cost would be a little bit cheaper."
"On pricing, CA is very competitive. I think that's going to help in the long run."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
13%
Retailer
6%
Government
5%
Performing Arts
14%
Financial Services Firm
13%
Manufacturing Company
13%
Recreational Facilities/Services Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What do you like most about Broadcom DX Application Performance Management?
Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application.
What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...
What needs improvement with Broadcom DX Application Performance Management?
The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...
 

Also Known As

ProactiveNet, TrueSight Operations Management
DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
Find out what your peers are saying about BMC TrueSight Operations Management vs. Broadcom DX Application Performance Management and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.