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BMC TrueSight vs Centerity Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in IT Infrastructure Monitoring
30th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), Event Monitoring (8th), Cloud Monitoring Software (27th), AIOps (12th)
Centerity Monitor
Ranking in IT Infrastructure Monitoring
72nd
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.5%, up from 0.8% compared to the previous year. The mindshare of Centerity Monitor is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.5%
Centerity Monitor0.5%
Other98.0%
IT Infrastructure Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
reviewer1312155 - PeerSpot reviewer
Andean Region Manager at a consultancy with 1-10 employees
A user-friendly solution that comes with a valuable machine learning feature
We use Centerity to monitor some business views related with ERP systems. For example we use this monitor to mesure electronic billing process. As a part of digital Transformation process coporation automates some process to avoid delays and human mistakes and we incorporated Centerity Platform to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"I recommend this solution to anyone looking for a standalone solution with high availability meaning that it can be used depending on the customers requirements."
"We can verify uptimes as another source of keeping devices in compliance."
"I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good."
"Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning."
"It's a really good tool and most of the issues we've got, they've either fixed or they're fixing to fix."
"It is a stable solution."
"BMC TrueSight Operations Management can be used to monitor anything on-premises, including the server, applications, log monitoring, event IT monitoring, and process monitoring."
"The Centerity gives us exactly what we need from performance system monitoring."
"Centerity is much more than a monitoring tool — it’s a unified, end-to-end, enterprise-class and multi-tenanted AIOps Platform that is purpose-built to help MSPs and data-centers deliver the highest levels of up-time and performance."
"The machine learning feature is valuable."
 

Cons

"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"There are some complexities with deployment that could be improved in BMC TrueSight."
"Deployment requires lots of resources (servers). It has too many consoles."
"The L1 and L2 support team need improvement in terms of product knowledge, but most of the time, they're always available and always trying to help us out."
"Specifically around application performance monitoring, BMC is definitely not the market leader."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The GUI must be improved. Graphs must be changed including high level maps"
"They can improve the functionality that provides some numbers related to the behavior of the metrics."
"One of the major improvements should be it implementation as a SaaS"
 

Pricing and Cost Advice

"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"We did a five-year, multimillion dollar deal."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"Pricing is very high."
"The cost depends on the usage."
"The tool is moderately expensive."
"They have changed the licensing fees."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Outsourcing Company
8%
Computer Software Company
7%
Government
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Centerity Systems has thousands of customers world wide, including Fortune 500 Enterprises such as Cisco, General Electric, Siemens, Harris Corporation, and Coca-Cola.
Find out what your peers are saying about BMC TrueSight vs. Centerity Monitor and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.