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BMC TrueSight vs Centerity Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in IT Infrastructure Monitoring
30th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (27th), Event Monitoring (8th), Cloud Monitoring Software (25th), AIOps (14th)
Centerity Monitor
Ranking in IT Infrastructure Monitoring
75th
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight is 1.4%, up from 0.8% compared to the previous year. The mindshare of Centerity Monitor is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.4%
Centerity Monitor0.5%
Other98.1%
IT Infrastructure Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
reviewer1312155 - PeerSpot reviewer
Andean Region Manager at a consultancy with 1-10 employees
A user-friendly solution that comes with a valuable machine learning feature
We use Centerity to monitor some business views related with ERP systems. For example we use this monitor to mesure electronic billing process. As a part of digital Transformation process coporation automates some process to avoid delays and human mistakes and we incorporated Centerity Platform to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"It has provided more value than we expected and it does what it says it's going to do."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The initial setup of BMC TrueSight Operations Management was easy."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"The ability to fulfill the role as a manager of managers is fantastic."
"The machine learning feature is valuable."
"The Centerity gives us exactly what we need from performance system monitoring."
"Centerity is much more than a monitoring tool — it’s a unified, end-to-end, enterprise-class and multi-tenanted AIOps Platform that is purpose-built to help MSPs and data-centers deliver the highest levels of up-time and performance."
 

Cons

"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"On Windows we went to application HA and, quite honestly, it was terrible."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"There are some complexities with deployment that could be improved in BMC TrueSight."
"Deployment requires lots of resources (servers). It has too many consoles."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"They can improve the functionality that provides some numbers related to the behavior of the metrics."
"One of the major improvements should be it implementation as a SaaS"
"The GUI must be improved. Graphs must be changed including high level maps"
 

Pricing and Cost Advice

"It is a relatively inexpensive solution."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"They have changed the licensing fees."
"Pricing is very high."
"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Construction Company
9%
Outsourcing Company
8%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Centerity Systems has thousands of customers world wide, including Fortune 500 Enterprises such as Cisco, General Electric, Siemens, Harris Corporation, and Coca-Cola.
Find out what your peers are saying about BMC TrueSight vs. Centerity Monitor and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.