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BMC TrueSight vs IDERA Precise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Application Performance Monitoring (APM) and Observability
30th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Event Monitoring (7th), IT Infrastructure Monitoring (25th), Cloud Monitoring Software (26th), AIOps (15th)
IDERA Precise
Ranking in Application Performance Monitoring (APM) and Observability
65th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight is 1.5%, up from 0.7% compared to the previous year. The mindshare of IDERA Precise is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.5%
IDERA Precise0.7%
Other97.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
it_user3024 - PeerSpot reviewer
Senior Manager of Operations at a retailer with 1,001-5,000 employees
Simple to use but incredibly powerful
Great for rapid root cause, data is presented back in a way that is easy for non technical stakeholders to absorb (DBAs, Cap Analysts, testers, developers, application support), easy deployment on Oracle and SQL systems. Trending all SQL statements over time is invaluable to understand step changes. i.e is this slow because it is processing more or because an explain plan has changed.Dashboards and reports are very powerful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can verify uptimes as another source of keeping devices in compliance."
"It is a scalable solution."
"The initial setup of BMC TrueSight Operations Management was easy."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC, which has greatly helped them to streamline their processes."
"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market."
"Having a good monitoring implementation has made a world of difference to our operations teams."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"Gives an excellent perspective on the state of the system at fault as well as the past!"
"Great for rapid root cause, data is presented back in a way that is easy for non technical stakeholders to absorb (DBAs, Cap Analysts, testers, developers, application support), easy deployment on Oracle and SQL systems."
 

Cons

"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"The solution is based on endpoints and knowledge models which can get costly. Pricing is a little bit high so I rate it a six out of ten."
"BMC TrueSight Operations Management could improve the reporting."
"The UI for the end users could be improved and more flexible than it is now."
"One of the things that the TrueSight environment is missing is some of the HA abilities."
"The solution is a little obsolete."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"Web monitoring could be more robust and intuitive."
"The user interface requires little change-but this problem is small compared to the capabilities of the tool"
 

Pricing and Cost Advice

"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"We did a five-year, multimillion dollar deal."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"The tool is moderately expensive."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Construction Company
10%
Outsourcing Company
8%
Comms Service Provider
6%
Financial Services Firm
13%
Construction Company
10%
Comms Service Provider
10%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
Precise Application Performance Platform, Precise APM, Precise for SAP, Precise for Peoplesoft
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Banco Bradesco; Bank of America; Carrefour; Energy Future Holdings; Fedex; Marriott International; Nestle; Reed Elsevier Group; Bank Leumi; Beijing Giftedstuffs Information Company, Ltd.; Daiwa Capital Markets, London; Magnitogorsky Iron Plant; Europa Sports; Mobistar Enterprise Services NV/SA; Air France; Casino IT; SoftBCom, Ltd.
Find out what your peers are saying about BMC TrueSight vs. IDERA Precise and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.