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BMC TrueSight vs IDERA Precise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Application Performance Monitoring (APM) and Observability
31st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Event Monitoring (7th), IT Infrastructure Monitoring (24th), Cloud Monitoring Software (25th), AIOps (13th)
IDERA Precise
Ranking in Application Performance Monitoring (APM) and Observability
65th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight is 1.5%, up from 0.8% compared to the previous year. The mindshare of IDERA Precise is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.5%
IDERA Precise0.7%
Other97.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
it_user3024 - PeerSpot reviewer
Senior Manager of Operations at a retailer with 1,001-5,000 employees
Simple to use but incredibly powerful
Great for rapid root cause, data is presented back in a way that is easy for non technical stakeholders to absorb (DBAs, Cap Analysts, testers, developers, application support), easy deployment on Oracle and SQL systems. Trending all SQL statements over time is invaluable to understand step changes. i.e is this slow because it is processing more or because an explain plan has changed.Dashboards and reports are very powerful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"I like the deep-dive detail and end-user metrics data."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"We utilize BMC TrueSight Operations Management to proactively monitor all of our physical and virtual server environments, and coupled with Entuity for TrueSight Operations Management, we can have a holistic view of our network and server environments health in a single pane of glass."
"Gives an excellent perspective on the state of the system at fault as well as the past!"
"Great for rapid root cause, data is presented back in a way that is easy for non technical stakeholders to absorb (DBAs, Cap Analysts, testers, developers, application support), easy deployment on Oracle and SQL systems."
 

Cons

"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The UI for the end users could be improved and more flexible than it is now."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities."
"The pricing could be better."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"Web monitoring could be more robust and intuitive."
"The user interface requires little change-but this problem is small compared to the capabilities of the tool"
 

Pricing and Cost Advice

"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"It is a relatively inexpensive solution."
"The tool is moderately expensive."
"Pricing is very high."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Construction Company
11%
Outsourcing Company
10%
Comms Service Provider
8%
Financial Services Firm
13%
Comms Service Provider
11%
Construction Company
10%
Energy/Utilities Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
Precise Application Performance Platform, Precise APM, Precise for SAP, Precise for Peoplesoft
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Banco Bradesco; Bank of America; Carrefour; Energy Future Holdings; Fedex; Marriott International; Nestle; Reed Elsevier Group; Bank Leumi; Beijing Giftedstuffs Information Company, Ltd.; Daiwa Capital Markets, London; Magnitogorsky Iron Plant; Europa Sports; Mobistar Enterprise Services NV/SA; Air France; Casino IT; SoftBCom, Ltd.
Find out what your peers are saying about BMC TrueSight vs. IDERA Precise and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.