BMC TrueSight and Infraon IMS compete in the IT infrastructure monitoring and management category. Infraon IMS seems to have the upper hand due to its cost-effectiveness and flexibility, especially appealing to smaller enterprises with budget constraints.
Features: BMC TrueSight offers comprehensive event management, automated triage, and monitoring across layers using Knowledge Modules. It integrates various monitoring tools and provides a unified management console for root cause analysis. Infraon IMS provides highly customizable dashboards, quick device onboarding, and flexible configurations for detailed infrastructure monitoring, emphasizing granularity and precision in reporting.
Room for Improvement: BMC TrueSight struggles with complex deployment and high licensing costs, alongside limited cloud monitoring features. Enhancements in documentation and application performance monitoring are desired. Infraon IMS could improve its GUI, AI feature integration, and support for specific network topologies, along with better workflow automation and ticketing practices.
Ease of Deployment and Customer Service: BMC TrueSight's on-premises deployment is complex with high resource demands, though technical support is generally positive despite some variability. Infraon IMS offers straightforward integration and a user-friendly GUI, but customer feedback suggests a need for improved consistency in technical support.
Pricing and ROI: BMC TrueSight is perceived as pricey due to its extensive features, appealing to large enterprises; however, its cost is a barrier to broader adoption. Infraon IMS offers scalable pricing tied to feature usage, providing better ROI for companies requiring cost-effective monitoring solutions.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 1.2% |
| Infraon IMS | 0.6% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 3 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.
Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.
What are the key features of Infraon IMS?In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
