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BMC TrueSight vs SolarWinds AppOptics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Application Performance Monitoring (APM) and Observability
28th
Ranking in IT Infrastructure Monitoring
30th
Ranking in Cloud Monitoring Software
27th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Event Monitoring (8th), AIOps (12th)
SolarWinds AppOptics
Ranking in Application Performance Monitoring (APM) and Observability
55th
Ranking in IT Infrastructure Monitoring
61st
Ranking in Cloud Monitoring Software
44th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight is 1.3%, up from 0.7% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.3%
SolarWinds AppOptics0.8%
Other97.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
John Yuko - PeerSpot reviewer
Assistant Manager ICT - Projects at I&M Bank Ltd
Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions
I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics), and easy integration with other tools."
"The solution has a very good business event manager tool."
"The initial setup of BMC TrueSight Operations Management was easy."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"BMC TrueSight Operations Management is a firefighter that will help you when problems come."
"It has provided more value than we expected and it does what it says it's going to do."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"We utilize BMC TrueSight Operations Management to proactively monitor all of our physical and virtual server environments, and coupled with Entuity for TrueSight Operations Management, we can have a holistic view of our network and server environments health in a single pane of glass."
"The product has a great dashboard."
"Technical support is always live and they're supportive."
"The sum solution, NTA, and DPA."
"It's a solid application."
"Technical support is always live and they're supportive."
"The reporting of the solution is very good."
"With minimal effort on our part, TraceView provides extraordinary visibility into the requests that flow through our SOA applications."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
 

Cons

"The solution is overly complex."
"The SLA reports that we get on TrueSight today are unfortunately worthless."
"Specifically around application performance monitoring, BMC is definitely not the market leader."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"BMC TrueSight Operations Management could improve the reporting."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"AppOptics would benefit from having a much more centralized view."
"The integration with Unix services should be a bit more straightforward."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"I would like to see more integration with other tools that are available on the market."
"Because of its inability to monitor mobile solutions, I would rate this solution as a seven out of ten."
"AppOptics would benefit from having a much more centralized view."
"We had a stability issue with a portion of the installation (Sequencer) when it was first introduced and have chosen not to install that specific function."
 

Pricing and Cost Advice

"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
"The cost depends on the usage."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"Pricing is very high."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"The tool is moderately expensive."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
"I believe the current licensing cost is reasonable."
"Since it's a negotiable rate, I would rate the pricing as a five out of five."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Outsourcing Company
8%
Computer Software Company
7%
Government
5%
Financial Services Firm
13%
Construction Company
13%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
AppOptics, SolarWinds TraceView, Librato
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
TraxoCovea Insurance BTE TechnologyDatarista
Find out what your peers are saying about BMC TrueSight vs. SolarWinds AppOptics and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.