BMC TrueSight and SolarWinds Server and Application Monitor compete in the IT infrastructure monitoring category. BMC TrueSight leads with its event management capabilities and unified IT infrastructure view, while SolarWinds excels in application-specific monitoring and user-friendly deployment.
Features: BMC TrueSight offers advanced event management through an integrated console, proactive monitoring, and root-cause analysis that provides a unified infrastructure view. SolarWinds specializes in application-specific monitoring using AppInsight modules for applications like SQL and Exchange, detailed diagnostics, and capacity planning.
Room for Improvement: BMC TrueSight requires better application performance monitoring, simpler cloud monitoring, and reduced deployment complexity. Its root-cause analysis is intricate and not user-friendly. SolarWinds needs improved integration with Orion, enhanced script monitoring, and better performance for large implementations, with a focus on code-level monitoring and increased IoT support.
Ease of Deployment and Customer Service: Both products can be deployed on-premises and are suited for hybrid environments. BMC TrueSight's deployment is resource-intensive and complex, with mixed technical support feedback. SolarWinds is easier to deploy and benefits from a supportive user community, although support response times could improve.
Pricing and ROI: BMC TrueSight is priced higher, reliant on device-based licensing but offers substantial ROI via operational and ticket noise reduction. SolarWinds is competitively priced and considered cost-effective, delivering solid ROI through comprehensive monitoring solutions.
| Product | Mindshare (%) |
|---|---|
| SolarWinds Server and Application Monitor | 1.3% |
| BMC TrueSight | 1.0% |
| Other | 97.7% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 8 |
| Large Enterprise | 21 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.
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