BMC TrueSight vs SolarWinds Server and Application Monitor comparison

BMC Helix and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. BMC Helix is ranked #30 with an average rating of 8.5, while SolarWinds is ranked #22 with an average rating of 7.6. BMC Helix holds a 1.0% mindshare in APM, compared to SolarWinds’s 1.3% mindshare. Additionally, 86% of BMC Helix users are willing to recommend the solution, compared to 89% of SolarWinds users who would recommend it.

BMC TrueSight

Read 51 BMC TrueSight reviews

3,880 Views
1,940 Comparison Views

86% willing to recommend

SolarWinds Server and Appli...

Read 44 SolarWinds Server and Application Monitor reviews

4,410 Views
2,778 Comparison Views

89% willing to recommend

BMC TrueSight

SolarWinds Server and Appli...

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Executive SummaryUpdated on Dec 7, 2025

BMC TrueSight and SolarWinds SAM compete in the infrastructure and application monitoring category. BMC TrueSight holds the upper hand with its comprehensive integration capabilities and holistic views.

Features: BMC TrueSight provides comprehensive infrastructure and application health monitoring, offering a holistic view and broad integration with various technologies, including advanced event management for centralized alert handling. SolarWinds SAM distinguishes itself with ease of installation and immediate insights into server and application performance, focusing on user-friendly monitoring of services and applications.

Room for Improvement: BMC TrueSight could enhance its deployment processes, cloud monitoring capabilities, and intuitive reporting tools, as its complex architecture requires significant resources for management. SolarWinds should improve the integration of its modules and enhance scalability and dashboard flexibility to offer a seamless experience.

Ease of Deployment and Customer Service: TrueSight's deployment is complex, requiring significant resources and customization, while SolarWinds offers a more straightforward deployment. TrueSight's technical support is generally responsive but variable, and SolarWinds can improve its support response times and resource handling to better assist users.

Pricing and ROI: TrueSight's pricing is relatively high due to its extensive features and integrations, necessitating careful planning to manage licensing costs. SolarWinds offers competitive pricing for mid-sized organizations, making it more accessible. Both solutions provide substantial ROI through operational efficiencies, but SolarWinds is noted for better accessibility due to its pricing structure.

To learn more, read our detailed BMC TrueSight vs. SolarWinds Server and Application Monitor Report (Updated: February 2026).

Buyer's Guide

BMC TrueSight vs. SolarWinds Server and Application Monitor

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in Application Performance Monitoring (APM) and Observability

30th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Event Monitoring (8th), IT Infrastructure Monitoring (31st), Cloud Monitoring Software (26th), AIOps (8th)

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

22nd

Average Rating

8.0

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

Server Monitoring (8th), Active Directory Management (9th)

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight is 1.0%, up from 0.7% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
SolarWinds Server and Application Monitor	1.3%
BMC TrueSight	1.0%
Other	97.7%

Application Performance Monitoring (APM) and Observability

Featured Reviews

NikhilKalwint

Technical Specialist at ServiceIO

Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation

I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…

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NikhilKalwint

Technical Specialist at ServiceIO

Monitoring over a thousand systems has improved decision making and operational visibility

From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to pull hosts together to show what processes are running, so it can be used for change management."

"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."

"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."

"The major advantage of the product is estate management."

"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."

"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"

"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."

"It is a scalable solution."

More BMC TrueSight pros

"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."

"The most valuable feature is the Access Rights Manager."

"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."

"I have found the visibility into server health with SolarWinds Server and Application Monitor very beneficial, which we use on a daily basis."

"Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"

"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."

"Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes."

"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."

More SolarWinds Server and Application Monitor pros

Cons

"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."

"The pricing could be better."

"The dashboard and performance graphs should include a way to automatically schedule and export reports."

"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."

"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."

"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."

"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"

"The product must provide more AI capabilities."

More BMC TrueSight cons

"Mapping interactions between systems."

"It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc."

"The stability, flexibility, and ease of use could be improved."

"A lot of times, we have to do a lot of manual cleanups."

"Application-based monitoring, such as monitoring within servers like Apache and IIS, has room for improvement."

"SAM's software-defined network monitoring capability is also low and could be improved."

"I think they need to make reporting easier and more simple & dynamic."

"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

"Pricing is very high."

"We did a five-year, multimillion dollar deal."

"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."

"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."

"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."

"Other products are more expensive than BMC TrueSight."

"The tool is moderately expensive."

"They have changed the licensing fees."

More BMC TrueSight pricing and cost advice

"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."

"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."

"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."

"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."

"The product is expensive."

"We pay around $ 2,000 to $ 5,000 yearly for the solution."

"I think SolarWinds' pricing is very decent compared to other competitors in the market."

"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."

More SolarWinds Server and Application Monitor pricing and cost advice

See which vendors are best for you

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881,821 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

Outsourcing Company

Government

Educational Organization

11%

Financial Services Firm

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	6
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	8
Large Enterprise	21

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

BMC TrueSight licensing costs are on the more expensive side.

See all answers

What needs improvement with BMC TrueSight Operations Management?

There are some complexities with deployment that could be improved in BMC TrueSight.

See all answers

What do you like most about SolarWinds Server and Application Monitor?

Identifying the problem statement is easy.

See all answers

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

See all answers

What needs improvement with SolarWinds Server and Application Monitor?

There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...

See all answers

Comparisons

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Compared 4% of the time

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Compared 9% of the time

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Compared 9% of the time

Splunk AppDynamics vs SolarWinds Server and Application Monitor

Compared 6% of the time

Icinga vs SolarWinds Server and Application Monitor

Compared 5% of the time

Prometheus-AI Platform vs SolarWinds Server and Application Monitor

Compared 4% of the time

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Product Reports

Buyer's Guide

BMC TrueSight

February 2026

Download BMC TrueSight product report

Buyer's Guide

SolarWinds Server and Application Monitor

January 2026

SolarWinds Server and Application Monitor report

Download SolarWinds Server and Application Monitor product report

Also Known As

ProactiveNet, TrueSight Operations Management

SolarWinds SAM

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

SolarWinds

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Andr. L. Riis AS, NetSuite

Buyer's Guide

BMC TrueSight vs. SolarWinds Server and Application Monitor

February 2026

Free Report: BMC TrueSight vs. SolarWinds Server and Application Monitor

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