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Board vs Domo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Organizations save time and reduce costs with Board's efficiency, enhancing ERP integration and streamlining municipal processes.
Sentiment score
6.1
Domo's effectiveness varies widely, offering cost savings and efficiency for some, while others find it costly and inefficient.
It's hard for me to gauge the monetary benefits, but the time saved in budgeting and forecasting processes indicates a definite bonus.
 

Customer Service

Sentiment score
7.4
Board's customer service is praised for responsiveness and reliability, despite occasional communication issues, contributing to positive user experiences.
Sentiment score
6.9
Domo's customer service is responsive but faces communication delays and gaps between support teams, impacting smaller clients.
As long as I go through my account manager, I receive very good support.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
It's very easy to get technical support from Domo.
Support-wise, they are good.
 

Scalability Issues

Sentiment score
7.4
Board efficiently manages scaling, offering flexibility and robust data processing, though some face scalability issues with larger Windows client data.
Sentiment score
6.4
Domo efficiently scales with diverse user groups and data, though performance may vary with massive datasets, facing competition.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Sigma, which is written for Snowflake, scales more easily than Domo.
 

Stability Issues

Sentiment score
7.1
Users generally find the platform stable, with occasional issues mostly due to user error or integration challenges.
Sentiment score
7.1
Domo is generally stable, handling large data efficiently, with minor data refresh issues and connectivity dependent on internet quality.
Board's stability is excellent, with uptime around ninety-nine point nine percent, and I have not experienced any issues.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
In terms of overall stability of the platform, it's very stable.
During that time, we faced issues from the project side as Domo was not visible in our portal.
 

Room For Improvement

Board needs improvements in integration, user experience, data handling, and performance to optimize functionality and accessibility.
Domo users seek improved data integration, visualization, browser compatibility, cost-effectiveness, and support, while desiring enhanced collaboration and customization features.
If the design isn't right, the flexibility of Board can negatively impact performance.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
 

Setup Cost

Board offers flexible pricing, valued for cost-benefit despite being pricier than competitors; partner support is essential during implementation.
Domo's pricing is higher but justified by robust features, flexible licensing, and included cloud infrastructure reducing IT needs.
Domo's pricing is high compared to other BI tools, and it is costly.
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
They quoted approximately one dollar per KB.
 

Valuable Features

Board provides a comprehensive platform for customization, reporting, data analysis, security, and diverse functionalities with minimal IT involvement.
Domo excels in ETL, data visualization, governance, and collaboration, offering user-friendly tools for handling complex data tasks.
Our budgeting and forecasting processes support around three hundred twenty users who would otherwise rely on Excel, making Board invaluable for saving time.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
I have been using it for four years and have been able to extract the information I need from it.
The most valuable feature of Domo is the fact that you can connect multiple inputs and you don't have to have a data warehouse.
 

Categories and Ranking

Board
Ranking in BI (Business Intelligence) Tools
21st
Ranking in Business Performance Management
6th
Ranking in Reporting
17th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Domo
Ranking in BI (Business Intelligence) Tools
6th
Ranking in Business Performance Management
10th
Ranking in Reporting
8th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
43
Ranking in other categories
Data Integration (24th), Data Visualization (7th)
 

Mindshare comparison

As of October 2025, in the BI (Business Intelligence) Tools category, the mindshare of Board is 0.8%, up from 0.5% compared to the previous year. The mindshare of Domo is 3.9%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
Domo3.9%
Board0.8%
Other95.3%
BI (Business Intelligence) Tools
 

Featured Reviews

Wiboon Thabsuwan - PeerSpot reviewer
Easy to use and requires less time to learn or understand its features
I think the product is good in terms of ease of use. The interface looks really nice and very easy to use. Every command appears in the icon. It looks like you don't have to understand everything about the command. You do not necessarily have to know more, or I would say that there is less time for our study about the products. Functionality-wise, it is quite easy to use and requires less time to understand or learn about the product. I am a software vendor, so I do not use the tool myself. I use it for my clients. My clients mostly use it for budgeting and timing purposes. I would say that's really less maintenance at all because they can do everything by themselves. It is good in terms of ease of use.
Ruban Prasanna Dass SP - PeerSpot reviewer
Have improved workflow efficiency through custom reports but encountered formatting limitations
The downsides of Domo are that we don't have a feature in the same column. When data comes in a time format, text format, and number format, we cannot segregate and create conditional formatting in that column. If in the future they develop this feature, it will benefit more users. Domo requires maintenance on my end, such as updates. I am maintaining some dashboards on a weekly basis and monthly basis daily reports. Because we need to upload in SFTP, we cannot schedule or auto-schedule due to rate purposes. We manually handle the data sets. If there were an option to reduce the cost, it would be easier to access.
report
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
10%
Insurance Company
8%
University
12%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise12
Large Enterprise8
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise11
Large Enterprise19
 

Questions from the Community

Is Board better than Anaplan as a Business Intelligence (BI) solution?
We've had several FP&A departments include Anaplan in their analytics discussions, and while BI information IS generated, the focus is generally on compiling input from various sources and simu...
What do you like most about Board?
All the reports are prepared automatically.
What needs improvement with Board?
Board's integration could be a bit more robust, but what we have works. If the design isn't right, the flexibility of Board can negatively impact performance.
What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What is your experience regarding pricing and costs for Domo?
Domo's pricing is high compared to other BI tools, and it is costly. I do not find Domo cost-effective; it would be very hard if it is a single user. However, if it goes with the organization's uti...
What needs improvement with Domo?
I have not used Domo's collaborative features extensively. Regarding Domo's AI-driven insights in uncovering trends and forecasting outcomes, the limiting factor is that you need to define all of y...
 

Comparisons

 

Also Known As

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Overview

 

Sample Customers

Coca-Cola, Puma, Desigual, Ricoh, KPMG, H&M, Groupe SEB
Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
Find out what your peers are saying about Board vs. Domo and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.